I order a large number of small items and a pole. The delivery was dropped over a 7 foot fence onto a concrete patio. The pole had not been packed just put inside a cardboard box with all the other stuff loose. The box was of poor quality and the top had ripe off and had been replaced with a plastic bag by the couriers. The poles protective cap had come off and the pole was extending in and out off the end of the pole which was sticking out of the carrier bag. I contacted Dragon Carp and their response was its note for future reference. Fortunately this was not an expensive pole and I bought it to test the service before placing a full order. My advice is if you need to buy anything that is breakable ask for it to be put into a protective tube before it is sent but looking at the feedback from customer services they may not do it. If it arrives and its broken return costs are down to you even when they haven't packed it correctly.

ordered two sets of the new hangers even saw the video saying how good they are very good price 40 pound for two sets pluss ten pound post recied them opend them all looked fine untill i put batteries in one did not work so i phoned number was handed two three different people to be told we have thousands of them i will post out straight away sencond class i waited 5 days not recieved anything phoned again to be told they only post on thursdays odd i will send you one stll not recieved it i think its bad service no good i will not purchase again

had a brolly off then broke on the first outing the landing net pole snaped landing a 2lb bream this stuff is cheap and nasty like their customer support dont make the same mistake as me stear clear at all costs

This company is just selling cheap Chinese fakes, There costumer service is next to none and they refuse to answer emails to deal with problems. My advice would be to stay away from these muppets. Remember by cheap buy twice......

bad workmanship verey poor equipment i would advise anyone who wants to get good long lasting tac to avoid this shoping site at all costs would have been beter going to the pound shop its that bad and when it comes to getting you money back forget it because you wont get it back i bought a 2 man bivvy parts missing all the seams were laderd and they still wouldnt give me my money back very arogant call center staff tell your friends to stay clear poor tac shop

Ive been using Dragon Carp direct for a few years now and frequently visit the Hucknall shop. I find their gear really good for the price and I have never had issues with broken kit or returns. Advice is always feely available as well.

Their prices are keen and do relect what you are getting. I can honestly say I have never lost a fish due to the gear either.

If you are not sure - visit one of the Dragon carp Roadshows beforehand and check out the gear. Its worth a look.

I would recommend them every time!

Do not waste your money dealing with this shop/mail order outlet my purchase turned out to be total rubbish,certainly not what thought i was buying.In my opinion their add was misleading my complaint met with indifference....."If it's to good to be true" you know the old saying.My advice leave well alone.

great value good customer sevice quick delivery as long as you catch fish thatsthe main thing .... very good

NEVER NEVER USE DRAGON CARP=(CR-P)DIRECT

its one of the worst companies i have ever had the unfortunate missfortune of useing i ordered some stuff once before and some of it broke within a few weeks and i thought i would give them another chance as some of the other stuff was ok but this time i ordered a water proof suit that would not fit so ilooked for a return slip which i never found so i got in touch and was told i had to pay postage again to send it back which ment it would cost more than the price of the item its about time TRAIDING STANDARDS SORTED THEM OUT as im sure i,m not the only one this has happend to please boycot this company as its giving decent companies for tackle online a bad name how many of u have they done this to they are selling faulty goods and giving u no way of returning them unless u lose even more money for postage

one of the rods was fine other rod snaped trying to seperate it just put it up to see it was ok never used that rod wasted

I have been buying from DCD for a while not (2 years) and am very impressed with them!!!!

I hate how people rate high quality products just because of the name!

Its about time people woke up and see how good these products are and i have recommended them to EVERYONE ! !

Seriously you wont be disapointed

the dr sping 9 ft pike/carp rod was great value for money i tried it out this weekend and managed to catch a 14lb pike and a 9lb pike the rod manged these vey well and could easily manage a high twent fish for 12 pounds i think it it good value for money.