Salop Leisure, Shrewsbury, Shropshire Reviews

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★★☆☆☆
1.6 / 5
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Latest Reviews

★☆☆☆☆

“Arrogant bad people”

Written on: 10/03/2020 by jambess (1 review written)

Had my Caravan serviced from new at SLOP Caravans, when i contacted them 12 months later for the next service they informed me i had missed the deadline for the manufactures warranty, asked why they never sent a reminder or contacted me they replied, it's not our problem, alright to take my money, never again total bad attitudes service department, i wouldn't buy a plant pot of these people, beware… Read Full Review

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★★★★★

“Excellent service, storage etc”

Written on: 26/06/2019 by AyaanFraser (1 review written)

We have been storing our caravan at Salop Leisure Shrewsbury for 5 months now and can honestly say the storage facility is amazing. Due to the distance from our house we have been looking closer to home but cannot find anything anywhere near as secure, clean, professional as the storage at Salop Leisure. It is very, very organised, your own allocated space, key fob for entry and exit. Caravan washing facilities and to top it all a lovely café for food before you start your travels. I feel… Read Full Review

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★☆☆☆☆

“Secondhand Motorhome”

Written on: 23/04/2018 by BrittanyCM (1 review written)

Bought motorhome April 2014 due to pick up in a couple of weeks after service - MOT, both engine and caravan part - completed. Traded in a VW T4. Pick up delayed by further week as fridge needed new part and awaiting delivery. Paid in full. Requested parking sensors to be fitted prior to collection as well as second key. On day of collection, shown round by fitter/mechanic to explain heating/water system etc. Saw salesman who completed all details, then requested final payment, which had he… Read Full Review

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★☆☆☆☆

“After sales brush off!”

Written on: 28/03/2018

Purchased a second hand van from them and collected 23rd Sept.2017. On pre inspection had pointed out several glitches that needed to be done and all but one was rectified when we collected the van. It is now the end of March 2018 and we are still waiting for a replacement fly screen for the bedroom window, as old one is covered in black mould that will not come off. No-one bothers to chase up the order for new blind, and they have continually blamed Coachman for the delay, when it is Salop… Read Full Review

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★☆☆☆☆

“After sales support non-existent”

Written on: 26/08/2015

Brought second hand motor home last sept £19000 was told had year warranty ,any problems just come back to them.Was not made clear that warranty was actually insurance policy by third party. Hence when had problem with immobiliser after winter,insurance company very un helpful,refused claim after repair.Salop,sales guy had left. manager said "well your not local",cant help! He said if we sent all info to him he would help with claim,he never got back to us,rang today, very dismissive said… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 11/02/2015 by Cassidypp254 (1 review written)

We ordered a Swift at the NEC. Our 'van was to be part exchanged. Took ours in 6 hours before handover and then we returned in time for our handover of the new 'van. 45 minutes into handover the salesperson enters the new caravan and tells us that damp has been found in our p/x amd they want £980.00 more from us.. There is to be no negotiation so we tell them to cancel the deal. I'm perplexed as to why they waited all morning and until mid afternoon before telling us this? ( they have had the… Read Full Review

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★☆☆☆☆

“Total rip off”

Written on: 16/11/2014 by Butler123 (1 review written)

Took my van here for service as supposed to be best in the area. Hmmm. They broke a window hook, roof vent and replaced items that did not need it. Said they would clean for free then charged. They told me it would cost £250 ish but the bill was £670!!!! They don't include labour in the service cost. They would not release my caravan nor negotiate on price. Then after I arranged to pay on credit card, they told me the van was totally damp at the rear and they would do a 20% discount on the… Read Full Review

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