Luna Photography, Exeter, Devon (www.lunapics.co.uk) Reviews

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★★★★★
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Latest Reviews

★★★★★

“The best in the west ”

Written on: 20/01/2017 by Donahueco426 (1 review written)

Excellent from beginning to end. Not keen on being in front of the camera it was good to know we could entrust our memories with them. The photos we received and high quality and we have had so many compliments about them being the best photos people have ever seen. We have already recommended them to friends and will continue to do so. A hard working team you can trust with your memories… Read Full Review

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★★★★★

“Wouldn't have booked anyone else”

Written on: 18/08/2016 by Stevene287 (1 review written)

They photographed our wedding for us last year and did an amazing job. Having known her for many years and seen her excellent work, I wasn't prepared to entrust anyone else with my wedding memories. I used to work in the events industry and do have a wide range of experience when it comes to event and especially wedding photography. In fact we were originally due to marry on a Saturday, but as we only had 4 months notice she was booked up. No worries said we, and we changed the date To a… Read Full Review

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★★★★★

“Cannot rate highly enough”

Written on: 12/11/2015 by LaylaBoyd316 (1 review written)

We booked Luna for our wedding in the Summer of 2015. We simply cannot rate them enough. Choosing a wedding photographer was probably the most important decision we made for our wedding (except who to marry, teehee) so we took our time having a look around, then we remembered seeing our friends wedding photos from the previous year - which were simply wonderful although we were concerned the wedding was in Devon and our wedding was in Hertfordshire, but we thought we'd get in touch anyway and… Read Full Review

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★★★★★

“Not just for weddings! ”

Written on: 02/03/2015 by karinnamather (1 review written)

I have been following luna on Facebook for a while as I love their wedding work always so creative and fresh new ideas but with already being married I didn't think I would get the chance to have the luna experience, but last year I had a baby so with my very first mothers day coming up in asked the person I dealt with if she would take some snaps of me and my daughter. I am so happy that I did, the whole thing has been fantastic, she made me feel very comfortable and with a small time window… Read Full Review

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★★★★★

“Amazing!”

Written on: 26/02/2015 by RoniVaughan (1 review written)

Booking Luna as our wedding photographer was probably the best wedding decision we made. She worked so hard on the day- I remember standing in the pouring rain, under an umbrella, on the beach at Watergate bay with my new husband and looking at her getting soaked, and I knew if we'd wanted to stay there for an hour getting pictures she would have obliged! Our friends and family all commented how lovely she was, but equally we barely noticed her presence as she was so discrete. I look at our… Read Full Review

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★★★★★

“Fantastic Wedding Photographer!”

Written on: 26/02/2015 by Cornwall_Kylie (1 review written)

Anna travelled down to West Cornwall for our wedding in September 2014 and the photographs are amazing! Myself and my husband both dislike having our picture taken so finding a wedding photographer was not something I was looking forward to! However when we came across the Lunapics website the images really stood out, and after meeting Anna for a pre-wedding shoot we were both put completely at ease. On the day itself Anna worked quietly in the background snapping away at us and our guests… Read Full Review

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★☆☆☆☆

“Double Booked”

Written on: 24/09/2014 by ohcoralina (1 review written)

Luna photography advised me that she had double booked herself a few weeks before my wedding. I felt this meant they were unable to fulfil my original contract. Under the contract terms there was a condition that stated they could replace the photographer but that this would only happen in EXTREME circumstances such as ill health of the photographer which they interpreted to mean they would provide a different photographer for my wedding. However, I did not feel that them double booking… Read Full Review

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Karinnamather's Response to ohcoralina's Review

Written on: 04/03/2015

this post makes you sound like an idiot. Sorry for being so blunt but I am in the wedding cake industry and mistakes are made when you are self employed, at least they had the decency to be upfront and honest with you. If I wasn't able to make a wedding cake for whatever reason and another baker had to make it the client would never know, would they get the cake they wanted? of course they would. This is what happens in business! If another photographer took her place you would still get all of the things covered in your contract no? You would essentially have the same product!
It sounds like she didn't cancel your contract as stated in your title because she gave you another option, you should have taken it, I expect they didn't cancel at all and that it was you that cancelled and now you are upset that you didn't get the package you originally wanted from luna, kind of a compliment to them really if you think about it.

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Anobserver's Response to ohcoralina's Review

Written on: 23/03/2015

This doesn't read correctly.

It seems from your comments that you are accusing Luna of intentionally creating a booking with you in the prior knowledge of already having another booking for someone else on your date.

"I therefore believe the original contract was entered into under misrepresentation of the service I would receive..."

I find this very hard to believe. What's more believable is that an unfortunate yet genuine human error had been made and despite all efforts to honour the agreement in an amicable way you were unhappy with the out come.

Also, Luna offering to arrange and provide another photographer can hardly be termed as "palmed off". Doing so without it being a contractually specified "extreme circumstance", as you have stated, only serves to prove how much Luna was willing to do to rectify the unfortunate situation.

Based on these points your title seems incorrect as it seems Luna did NOT cancel your booking, I assume you did?

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Read 2 Comments
★★★★★

“excellent snappers!”

Written on: 08/02/2013 by eve1214 (1 review written)

They are very creative individuals and captured our day perfectly. The images are so sharp in comparrison to other photographers. Would not hesitate to recommend to anyone, or use myself again if I ever get married again. Eve… Read Full Review

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★★★★★

“Dear Anna and Mark ”

Written on: 13/04/2011

Dear Anna and Mark

I (Amy) have had quite a time of adjusting to normal life since the wedding; 22 months in the planning and the day was absolutely perfect. It wasn't until I saw your photos that I realised why I was having such a hard time. It is very sad that it's all over, but I realise now that I was petrified of forgetting. I can now breathe a sigh of relief, because that will never happen. You have captured the day perfectly and have artfully locked our memories into pictures that… Read Full Review

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★★★★★

“Exeptional wedding photogrhaphers with a wealth of...”

Written on: 26/02/2011 by Emma Cox (1 review written)

Exeptional wedding photogrhaphers with a wealth of experience. Highly skilled and easy to work with. The quality of the photographs were second to none with amazing shots captured. Classic and contemporary shots. Team Luna excel and take pride in the quality of work they provide. Highly recommended and worth every penny. You will not be disappointed… Read Full Review

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★★★★★

“The most beautiful photography by two very talented people”

Written on: 15/12/2010

The most beautiful photography by two very talented people… Read Full Review

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★★★★★

“Anna & Mark were amazing. Both me and my husband were...”

Written on: 16/11/2010

Anna & Mark were amazing. Both me and my husband were so pleased with the service provided, they fitted in completely with our day, and we now have hundreds of lovely photos!

We are both a little camera shy, and were delighted that they both got such wonderful photos without forcing us to pose or do anything we werent comfortable with.

Cant recommend them highly enough! Such a lovely, and very talented couple!
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★★★★★

“Luna undoubtedly deliver a first class service from...”

Written on: 04/11/2010

Luna undoubtedly deliver a first class service from start to finish and their combined team
work achieved some outstanding shots of our special day. We never felt under pressure to perform
and they made us feel more than comfortable in front of the camera, whilst still
knowing what would make that 'great picture' or pictures for our album. We were absolutely taken
back, and still are, with the pictures they are simply stunning......Thank you Luna for giving us something that we can cherish… Read Full Review

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★★★★★

“We can't recommend Luna Photography highly enough. ...”

Written on: 20/10/2010

We can't recommend Luna Photography highly enough. Mark and Anna really captured our wedding day, better than we could ever have hoped… Read Full Review

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★★★★★

“What can we say? Anna & Mark made our day! I searched...”

Written on: 07/01/2010

What can we say? Anna & Mark made our day! I searched around for a photographer for our wedding for absolutely ages and then by chance came across Luna (Lunapics.co.uk) - what a find! As I looked through the photos they had taken of other weddings I became quite emotional as I really felt that they had captured the spirit of other's wedding days and I knew I wanted them to be our photographers. The photographs that they took tell a wonderful story of our special day. Everyone that has seen our… Read Full Review

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★★★★★

“I would recommend Luna to anyone getting married...”

Written on: 11/12/2009

I would recommend Luna to anyone getting married wanting superior quality and content. I cannot praise them highly enough, they work hard yet you don't even notice they are there, they are friendly but not intrusive and most importantly, they get the shots. Our photos are beautiful, artistic and capture even the smallest details of our day, we have a wonderful record of our day captured in a mixture of excellent black and whites and bright colours. Very good stuff… Read Full Review

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★★★★★

“I got married a year a half a ago and I still love...”

Written on: 03/12/2009 by DevonK8 (1 review written)

I got married a year a half a ago and I still love looking at the pictures. Anna and Mark really put us both at ease and were lovely to work with. I thought their service was amazing, and the photos were even better. I have had so many compliments about our photos being the best wedding photos they have ever seen, really romantic and they really caught the moment rather than looking forced and fake. I will continue to encourage my friends to use Luna and if I ever need anymore pictures taken in… Read Full Review

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★★★★★

“We got married this year in April and after searching...”

Written on: 03/12/2009 by bbear690 (2 reviews written)

We got married this year in April and after searching for many long days on the internet i came across Luna, I immediately liked there style of photos and when i saw Anna's pictures of one of her cats i couldn't wait to meet them :)
Mark And Anna are very professional they love what they do and this comes across in there photographs,
We also share a love for Bengal cats. The Pictures that where took on our wedding day where amazing, we cannot be happier, We also went on to have some more… Read Full Review

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★★★★★

“Luna Photography photographed our wedding in April and...”

Written on: 14/07/2009

Luna Photography photographed our wedding in April and we would have absolutely no hesitation in recommending them to anyone looking for a top quality service at a reasonable price, we found Luna whilst searching for a wedding photographer and they stood out as the best, we couldn't believe it when we could afford them! We weren't disappointed - the results were amazing and our friends have said they are the best wedding photos they have ever seen!!… Read Full Review

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★★★★★

“Luna photographers were absolutely amazing and really...”

Written on: 18/04/2009

Luna photographers were absolutely amazing and really managed to capture the feeling of the day. We would not hesitate to recommend them to anybody. They are relaxed, listen to what you want and capture beautiful images without taking you off for hours on end. They are particularly good at snapping away when you don't even realise they are doing so. The final pictures are stunning and we couldn't be happier with our choice… Read Full Review

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