Printer Inks, Reviews - www.printerinks.com

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Latest Reviews

★☆☆☆☆

“Avoid the company”

Written on: 29/05/2017 by Hastings15 (1 review written)

Inks incompatible with printer, despite assurances otherwise. No reimbursement of cartridges wasted because of that incompatibility. Complete waste of my money and time… Read Full Review

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★☆☆☆☆

“AWFUL CUSTOMER SERVICE!”

Written on: 28/11/2016 by Merritt141 (1 review written)

I placed an order and was promised a £10 love to shop voucher with my order. After the order arriving over 2 weeks late my voucher never turned up. I have spoken to various members of staff who all assured me they had fixed the problem and i would receive the voucher but i never did. They constantly ignore my emails and and have no interest in sorting the problem at all. Would never use them again they are absolutely useless!… Read Full Review

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★☆☆☆☆

“INCOMPETENT, ARROGANT & IGNORANT - Avoid at all...”

Written on: 15/09/2015 by essextony (1 review written)

Ordered some inks for £65. Wrong ones arrived. Called Printerinks.com and they admitted they were all wrong but said they wanted £125 for the right ones. Paid £125 and was promised refund of the £65 on returning the wrong inks. They received their wrong inks back the following day. Since then the excuses for hanging on to my money have been : We've no one in that department today ; the girl should have done it yesterday but will do it in two days time ; the bank must have lost it ! !… Read Full Review

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★☆☆☆☆

“Waiting over a month a still no ink”

Written on: 13/08/2015 by DominiqueRussoItalian (1 review written)

Ink ordered in July and still waiting in mid august. Told ink coming be courier but still waiting a week later. Monies taken from account day of order… Read Full Review

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★☆☆☆☆

“BAD CUSTOMER SERVICES”

Written on: 20/02/2015 by Maleah463 (1 review written)

I was sent a wrong black cartridge which i opened and tried to insert into my deskjet. Having opened it and found it was the wrong one ,i contacted printerinks who refuse to exchange it as its been opened… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 12/02/2015 by 67Hensley (1 review written)

Placed order over a week ago still not received goods. Spoke to Printerinks twice, they told me to contact my local post office. Net said next day delivery not the case, item sent out second class. Very misleading. I would not use this company again and I would advise you the same… Read Full Review

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★★★★☆

“Incompatable”

Written on: 29/01/2015 by 438Dominguez (1 review written)

I find printer inks for my epson sx435w very and have no complaints ,untill suddenly up comes a message on the printer saying cartridges incompatable before they are anywhere near empty why does this happen any ideas Regards Arthur warner… Read Full Review

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★☆☆☆☆

“Poor customer service and cartridges do not work.”

Written on: 17/12/2014 by PaulCat (2 reviews written)

Black and colour cartridges sold as being compatible with HP printer. When the original HP black cartridge ran out and I replaced it with one from Printerinks I found out that thiers and the originals are incompatible, you have to replace the whole set even if there is ink remaining. Printerinks ignored my emails until the third and sent me details of a ridiculous procedure which involves removing the cartridges, inserting the black, disconnecting power for ten minutes and then inserting each… Read Full Review

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★☆☆☆☆

“Ink Order not received still awaiting refund”

Written on: 12/12/2014 by MckinleyBall299 (1 review written)

We ordered printer inks in November 2014 and we are still awaiting a refund as the item was out of stock although no warning was given on the website and money was taken!!! Here we are in December still waiting!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Over priced with missleading adverts”

Written on: 07/07/2014 by 286McMahon (1 review written)

This firm sells compatible inks at vastly inflated prices the reason appearing to be their adverts are written to imply their selling the printers at cut prices, but its really just the ink, but pay nearly the cost of your printer for a set of compatible inks and you will feel very ripped off… Read Full Review

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★☆☆☆☆

“RUDE AND ARROGANT COMPANY”

Written on: 07/05/2014 by AlexanderRobin (1 review written)

I made an order on Wednesday 30th of April from this company since they stated that the delivery time would be 1-2 days. After not receiving the goods in a weeks time I called the customer service the following Wednesday to ask what's going on. John who took my call was very rude and made it very clear that he basically didn't care at all about the problems we encountered due to them not living up to their promises. So if you want your parcel on time, and if you want friendly customer service… Read Full Review

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★☆☆☆☆

“People form hell”

Written on: 08/03/2014 by Nevaeh459 (1 review written)

What a worst company I have ever encountered. They will never care about your time.They will never resolve their problem.As a company I ordered ink cartridges, which were promised to be delivered by next day, But it took me than 10 days, and still received nothing.My business operations, were stopped. I did many phone calls and emails, but no resolution .I had to hold my nerves while listen careless customer service staff Please dont do any custom with this fraudulent company, stay away from… Read Full Review

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★☆☆☆☆

“Lousy Customer Service.”

Written on: 20/02/2014

The company is not bad as long as you don't have a problem. If you do, you are likely to lose your sanity trying to get it resolved. My problem began with a dud cartridge, easily solved you might think - but a week later the company was still unwilling to resolve this despite several e-mails (and a phone call) from me. By this time I had also come to regard Printerinks.com and their customer service dept. as a problem. Their attitude was to blame everyone and everything else, rather than… Read Full Review

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★☆☆☆☆

“Heather at PrinterInks - the Spam Emails will just not...”

Written on: 07/01/2014 by CMoon (3 reviews written)

We used this company once, some years back. We advised them that we would not be using their services in future. Since that time, we have been bombarded with unsolicited garbage from this outfit. We have written to them to ask them to desist from sending us their Spam. But our requests have been ignored. We believe that this firm's approach to spamming speaks volumes about the integrity and poor business practices. Our suggestion? Don't go there!… Read Full Review

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★☆☆☆☆

“Really bad service”

Written on: 11/11/2013 by itzelithium (1 review written)

Well, product was terrible in quality, customer services were even more terrible, they kept sending me very delayed emails and incomplete information. They haven't refunded my money even when they received my item back, they refused to refund delivery charges, they also stated they will charge me more for redelivery even when i stated I did not wanted this at all. Don't bother with them, they're terrible… Read Full Review

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★☆☆☆☆

“Not worth the hassle”

Written on: 03/11/2013 by MikeMorton22 (1 review written)

I bought 2 colour & 3 black cartridges for my HP6310. The black smeared and the colour quality was very poor (no yellow). However, the biggest problem was getting the printer to accept the cartridges. I contacted Printerinks and was given a long list of things to do and check. I completed them all (no joy) then added an extra task of my own - I bought two genuine HP cartridges. Hey presto, worked first time and with perfect results. So no, I will not take up their offer of replacement… Read Full Review

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★☆☆☆☆

“This is a bad company. STAY AWAY”

Written on: 01/11/2013 by blaire (1 review written)

I ordered a color and black ink cartridges for my HP office jet. The black cartridges did not fit so I checked on what I had ordered and they were listed as compatible with my printer. I tried to contact the company twice but they never responded except through an automated email, with no follow up. Then they refused to reimburse me through Paypal. Highly unprofessional… Read Full Review

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★☆☆☆☆

“I ordered inks from this company in September and...”

Written on: 31/10/2013

I ordered inks from this company in September and received an email saying the inks were out stock so I ordered them elsewhere. They charged my credit card anyway and have refused to give me a refund. Don't deal with this company… Read Full Review

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★☆☆☆☆

“Incompetent and don't seem to care”

Written on: 07/10/2013 by noonooyhtr (1 review written)

It took me 7 weeks to get the inks I ordered. I have spent 3 hours on the phone, sent 17 emails, and had to threaten legal action on their facebook page in order to get my order sorted out. I would not recommend this company to anybody, they're rubbish and don't seem to care! Avoid at all costs. Buy cheap compatible inks on ebay instead!! … Read Full Review

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★☆☆☆☆

“Dodgy cartridges and Terrible Customer Service!”

Written on: 23/09/2013

In short, do not buy remanufactured ink cartridges from this company. I bought two over the course of one month and they both stop working with compatibility issues in less than a week and within about 10 pages. Upon calling and asking for assistance, they send you a generic email outlining possible fixes which consist of turning your printer on and off and cleaning the cartridge! Yeah right. Finally, they suggest you need a full set of their compatible or remanufactured cartirdges, something… Read Full Review

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