Printer Inks, Reviews - www.printerinks.com

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Latest Reviews

★★★★★

“Problem Resolution”

Written on: 10/09/2021 by PompeyBob (1 review written)

The cartridge ordered was faulty. I emailed them and he resolved the problem quickly and hassle free. I will use them again… Read Full Review

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★★★★★

“Excellent response”

Written on: 07/09/2021 by Buddy2412 (1 review written)

Had a problem, which was unusual for the inks. The response was prompt, concise and very helpful. Went into detail of how to resolve. Have used this company in the past without encountering a problem. Would recommend to anyone for replacement or correct inks… Read Full Review

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★★★★★

“Great Customer Service,”

Written on: 01/09/2021 by GingerNan789 (1 review written)

I looked around for decent sites to purchase inks from for my printer and found this site. The prices were the best I could find so I ordered some. The arrived within 48 hours which was amazing as the post has been all over the place here recently and thing have been arriving late. The package should have included a bag to return used cartridges for recycling using free postage but was not there (or more likely my husband had thrown it away not knowing what it was). However I sent an email… Read Full Review

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★★★★★

“Very efficient & helpful ”

Written on: 26/08/2021 by MarkGladwin (1 review written)

I was surprised how prompt my query was dealt with & the efficient & helpful manner was extremely reassuring… Read Full Review

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★★★★★

“GOOD HELP WHEN NEEDED>”

Written on: 17/08/2021 by Quintona110 (1 review written)

Purchased Cartridge Bundle 1 Colour + 3 Black Remanufactured. All worked well until the last Black which would not register in my Printer. Support on line gave advice but in the end no remedy was achieved. Replacement sent promptly , which worked fine. Faulty Cartridge requested to be returned to Printerprints free post. Was this necessary ? financialy etc. … Read Full Review

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★★★★★

“Epsom R300”

Written on: 16/08/2021 by Kellykc245 (1 review written)

Good quality, this is my go-to printer ink supplier. Great responsive customer service too. … Read Full Review

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★★★★★

“Replacement of Faulty Ink Cartridge”

Written on: 16/08/2021 by TDix99 (1 review written)

The adviser took me through the checks on the cartridge and once we had established that the colour ink cartridge was indeed faulty, He organised a replacement, which arrived within 2 days and gave me the freepost address to return the faulty cartridge. Great Service… Read Full Review

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★★★★★

“Really helpful solving a problem with printing ”

Written on: 14/08/2021 by Jazlynnh154 (1 review written)

In having a problem with printing - one of the cartridges wasn't being recognised by my printer - I sent Printerinks a message. M replied with an idea for a fix and on following his instructions, it worked! No more problems. I was impressed by the speed of response and his helpfulness. … Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 12/08/2021 by Laserxyz (1 review written)

Although I had an issue with one of the cartridges, the person I dealt with helped me through every step to rectify the problem. I will use printerinks again because I know that I will be looked after should I need help. For the person I dealt with - 5 star customer service. cartridges - 4 star because one (of 5) was problematic. … Read Full Review

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★★★★★

“Speedy service”

Written on: 09/08/2021 by Richildis (1 review written)

Very helpful member of staff guided me to the right reference numbers for the cartridges I needed. Speedy delivery. Thank you… Read Full Review

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★★★★★

“Highly Professional Organisation”

Written on: 03/08/2021 by RayGrad (1 review written)

Excellent professional response to a complex query relating to a colour printer. The replies were frequent and helpful in determining the correct cartridge, even identifying the right code. This service also included the opportunity to include a 'discount' code which reduced the cost of the product significantly Overall, a clearly highly professional organisation with well trained employees - particularly the one who provided the brilliant ongoing support and advice to me … Read Full Review

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★★★★★

“Good prompt service ”

Written on: 21/07/2021 by Bonusyafgy (1 review written)

Had a problem and it was solved… Read Full Review

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★★★★★

“Problem solved”

Written on: 16/07/2021 by Barrett289 (1 review written)

My printer wouldn't recognise the new cartridge. Followed FAQs but still no luck. The person I dealt with was able to offer further advice, but still no joy. Arranged replacements and agreed to return items in question… Read Full Review

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★★★★★

“Second to none”

Written on: 14/07/2021 by TilersoftheUniverse (1 review written)

Product and service are second to none… Read Full Review

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★★★★★

“Printerinks great customer service ”

Written on: 09/07/2021 by ShirleyDolly (1 review written)

I contacted printerinks to find out information about ink cartridges I was trying to source. The person I dealt with responded very quickly and answered my query in a very professional manner. I’d definitely use this company for my future printer needs because I loved the way the company dealt with my query. That gives me confidence that they offer the type of customer service required in these “new normal” times… Read Full Review

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★★★★★

“Problem fixed - no fuss no bother”

Written on: 22/06/2021 by Puckett281 (1 review written)

I made silly error on my order and this helpful person sorted it out with no fuss and no bother. Order corrected and an appropriate adjustment to the price. I was very grateful and it has certainly reinforced my loyalty to the company… Read Full Review

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★☆☆☆☆

“Indifferent service Indifferent Customer Service”

Written on: 19/07/2019 by LillianaKirk455 (1 review written)

New batch of ink cartridges correctly identified for my Brother printer supplied. They don’t work in my printer. Customer services chatter about doing anything the customer wants but in reality they cannot, nor do they want to, check that they will not resupply the same faulty type of cartridge. They say they have multiple suppliers and they refuse to check that the replacement cartridges they send out will be from a different manufacturer to the faulty cartridges supplied. In effect their… Read Full Review

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★☆☆☆☆

“Duff Cartridges”

Written on: 13/11/2018 by Lewis2 (1 review written)

The cartridges I was sent did not work in my HP printer, I returned them and they lost the parcel. Scratching around for my proof of posting but currently £60 out of pocket. Will never use this company again… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 03/06/2018 by hdNapier441 (1 review written)

Ordered a drum unit, 8 days laters still not turned up. Quoted 1-2 days delivery at the time of ordering. Spoke to them by phone on day 5, was told i'd be called back that afternoon with a tracking number and they expected it to be delivered that day but heard nothing. Day 6 I spoke to them on their online chat, again promised I'd be emailed the tracking number, nothing again. Rang on day 8, was told they were still awaiting tracking information. It's now been delivered after 4 weeks, still… Read Full Review

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★☆☆☆☆

“Dont use”

Written on: 21/12/2017 by 1963Baker (1 review written)

The last three times we have ordered from this company its taken over a month to receive the products, I did try and email the customer service contact and it took three emails to get a response, they said the product was on its way....that was two weeks ago… Read Full Review

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