Pen Heaven London Reviews - www.penheaven.co.uk

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★★★☆☆
3.2 / 5
50% of users recommend this
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Latest Reviews

★☆☆☆☆

“no customer service at all”

Written on: 30/11/2012

I ordered three pens, one for a 21st present to go direct to the recipients address. the input screen told me i had used two addresses, one billing, one delivery, but the billing address was used. i complained, was told i did not input it properly and the screens are correct, why didnt i check it before, no compensation apart from an offer of 5% off my next order which is not worth the print. as if i would ever order anything from them again. their idea of custoner service was totally non… Read Full Review

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★★★★★

“Prompt & Helpful”

Written on: 21/06/2012

Made two purchase from penheaven and last one needed it urgent next day. Although I placed the order 3.30pm following my request they completed the order on the same day and I had my item on the next day. Very helpful and will recommend to friends. Thank you… Read Full Review

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★★☆☆☆

“i am so upset with their people & service, i ordered...”

Written on: 16/05/2011

i am so upset with their people & service, i ordered an item before 12noon on wednesday, paid for 1-2 premium delivery. i just received a mail 5days after that Royal mail has lost my parcel and as a gesture of goodwill, they will send me another. what rubbish! i will remember never to purchase any item from pen heaven again!… Read Full Review

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★★★★★

“I ordered a pen as a present for a friend, it was...”

Written on: 28/09/2010

I ordered a pen as a present for a friend, it was engraved, gift wrapped, packed, shipped and delivered within 24hrs.
Excellent selection on the Website and great service....I will def be using Pen Heaven again… Read Full Review

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★☆☆☆☆

“very amateurish business. The girl on reception was...”

Written on: 29/08/2010

very amateurish business. The girl on reception was indifferent, and the 'bodd' was all talk. DO NOT USE THIS COMPANY!… Read Full Review

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★★★★★

“Just a great site for the perfect pen! Pen Heaven...”

Written on: 24/06/2008

Just a great site for the perfect pen! Pen Heaven offers a large range of designer pens online.
They provide excellent value in luxury Pen Gifts, Fountain Pens, Ballpoint Pens and Calligraphy Sets from Parker. They also offer engraved pens and personalised pens… Read Full Review

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