TruffleShuffle - www.truffleshuffle.co.uk

TruffleShuffle - www.truffleshuffle.co.uk
★★★★★
4.9
97.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Have ordered a few things at different times including...”

★★★★★

written by Corcoranhz377 on 30/06/2016

Have ordered a few things at different times including retro little pony mug and have found all items very good and also the delivery times have been quicker than stated and kept up to date via e mail on dispatch etc,so will continue to check out truffle shuffle for slightly more (at times) unusual gifts. Thank you truffle shuffle.

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“Donald Duck Tee”

★★★★★

written by Haynes337 on 27/05/2016

I'm so pleased with Truffle Shuffle Brilliant service and so much choice. would highly recommend x

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“Shuffle shopper ”

★★★★★

written by LoreleiSutherland81 on 06/04/2016

I bought these products as a gift the recipient was delighted with them. The order came so quickly quicker than I expected really pleased with the service. I would use them again.

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“Buzzcocks t shirt”

★★★★★

written by Iangphillips on 03/03/2016

T shirt arrived less than twenty four hours after the order was placed,which is pretty damn quick in anyones book. Great quality item,and superb costomer service, give yourselves a pat on the back.

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“Wowzer! Brilliant site and service!”

★★★★★

written by claudiatamsinfoulkes on 04/02/2016

What can I say other than Fab service! My order came the following day without paying for a next day service! Love my items too :3 Thank you TruffleShuffle team!

Shoppingduty11's Response to claudiatamsinfoulkes's Review

Written on: 08/02/2016

Thank you love the product and arrived on time

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“Great service”

★★★★★

written by Devynf474 on 04/02/2016

My son loves his jacket, ordering and delivery were very smooth.

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“breaking bad heat changing mug”

★☆☆☆☆

written by DaytonEgan30 on 05/01/2016

writing peeled off after 6 washes, terribly disappointed in this product probably the same with all heat changing mugs

Truffleshuffle_Customer_Service's Comment

Written on: 14/01/2016

Hi, thanks for your recent order with us and apologies for disappointment with the order. This definitely should not have happened, we have sold hundreds of these items with no problems. I can see no correspondence from you relating to this order. We do state within the description not to wash the item in the dishwasher. If you could please contact us - we can resolve this for you ASAP. Many thanks, I look forward to resolving this for you. xoxo

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“let down at christmas”

★☆☆☆☆

written by boo47 on 26/12/2015

sent 6 e mails, tried to call, phone put down several times, paid 7.95 on the 23 Dec for next day delivery, waited in ALL CHRISTMAS EVE couldnt go out with family as the parcel was important and guess what no delivery. Spoke to someone on live chat on christmas eve who said parcel was on its way but no courier info given so we couldnt track the parcel or contact the courier. Thought we had found the perfect gift for a special friend WHAT A DISAPPOINTMENT - WONT BE USING THIS COMPANY AGAIN. DONT OFFER NEXT DAY DELIVERY IF YOU CANT DELIVER THE GOODS ESPECIALLY AT IMPORTANT TIMES LIKE CHRISTMAS !!!!!

Truffleshuffle_Customer_Service's Response to boo47's Review

Written on: 14/01/2016

Hi, thanks for your order with us and sincere apologies for the disappointment with the delivery. Royal Mail are usually so efficient, as we have very little problems over Christmas. If this matter hasn't been resolved, please contact us - and we can take a look at it for you. Sincere apologies. Many thanks xoxo

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“Awesome Customer Service”

★★★★★

written by on 22/12/2015

Customer service is second to none! Great company with quality products and an excellent after sale ethos! I am so impressed my faith has been restored! All positive and highly recommend! 5 star service! Thank you for an excellent all round service...Great product, Fast delivery, awesome after sale! My new go to place for everything!

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“Excellent”

★★★★★

written by Keyla1973 on 23/11/2015

So many great products to choose from. Easy to find certain brands or film/tv related items. Loads of delivery options available. Great service all round

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“Excelent”

★★★★★

written by 434Ferguson on 12/11/2015

Quick dispach of items i have ordered Verry pleasent and helpfull staff i have mixt up sizes after contactin custemer service they sort the problem quickely with no further issues I have used this web site first time and it was really good experiance Recomende this company 100% to anybody who is looking for t-shirts thanks guys

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“Coca Cola ladies xmas T-shirt”

★★★★★

written by debglos on 06/11/2015

Bought this for my mother in law who lives in the carribean. Quality is good and delivery time was excellent. (next day i think)

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“Faster than a speeding bullet”

★★★★★

written by DawnHudson on 16/10/2015

I ordered the Superman ladies t-shirt at 3pm on Friday, I was amazed to receive it before 11am on Saturday. The site said all orders received before 4pm would be dispatched the same day, but with it being a Friday I assumed I would receive it perhaps the following Tuesday. A great way to do business is to do what you say you will, when you say you are going to and that is exactly what I got. The quality of the T-shirt is fantastic and was great value for money. I would not hesitate in recommending TruffleShuffle based on this experience.

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“Epic Presents Galore!”

★★★★★

written by Childersol172 on 09/10/2015

I've ordered from Truffle Shuffle many times in the past, mostly for t-shirts. My most recent order was for 2 christmas presents. The service was excellent, my order arrived faster as I expected and the items were of high quality! I quite often recommend Truffle Shuffle for anyone who is looking for something "geeky" or quirky.

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“Great service and quality!”

★★★★★

written by Yareliu397 on 04/10/2015

Ordered a T-shirt yesterday (01/10/2015) which arrived in less than 24 hours with a standard delivery charge. Great service and quality and the product looks brilliant. Would defiantly recommend this site to others.

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“Being efficient ”

★★★★★

written by Philip496 on 21/08/2015

Am really enjoying being totally efficient and starting shopping for Christmas!!! Fun things to buy and so easy to order and delivery is really swift. Also if the item is not available you are emailed as soon as it is available . Am very impressed by this site. Only problem is there is so much I want to buy that it could become an expensive experience!

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“eco friendly”

★★★★★

written by McGinniscm461 on 14/08/2015

How refreshing to find an eco thoughtful clothing website. I ordered the Mr. Men t-shirts which are manufactured in Turkey and printed in the u.k. for those of you out there who are interested. Delivery was next day and was a good quality item

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“Beautiful quality, brilliant site”

★★★★★

written by 99Schroeder on 06/08/2015

all arrived quickly and carefully packaged, and looked exactly like the photos. Good value too. Would recommend to anyone.

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“Excellent customer service”

★★★★★

written by Hickeygw1987 on 06/08/2015

The customer service is brilliant. I made a mistake when ordering but this was put right straight away and I really appreciate it. I've ordered a couple of items in the past and they have always been excellent quality.

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“superb customer service!”

★★★★★

written by cassadinov on 13/07/2015

I was let down by another online shop and truffle shuffle came to my rescue. I ordered products over the phone & they were despatched immediately. They arrived the next day before 1pm as promised. The products were fantastic. I ordered kids party stuff & they were great, better than anything I could have got elsewhere. The lady at truffle shuffle was extremely nice & helpful. She literally saved my son's party. First class customer service in my book.

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