written by booklimoarebad on 17/06/2023
DO NOT USE. These people are mis-selling. I was promised a magnum of champagne to enjoy during the ride. I was also told I could pay the balance by bank transfer to the driver. Neither of these things turned out to be true. So there was nothing to drink and we had to take time out of the ride to stop for cash, after the driver was late and unprofessional in the first place. When I followed up, I was gaslighted and threatened.
written by on 05/10/2022
I wanted something special for a friend's 60th. Book Limo was the perfect source for a courteous, gracious and absolutely first-class chauffeur service. The party bus limo was clean, luxurious and well stocked with water, magazines and Wi-Fi. I cannot praise them enough and would strongly recommend them to anyone.
written by on 05/10/2022
We used Book Limo on two different occasions(Prom Party and my Aunt's wedding) last month. On both occasions the chauffeurs were highly professional and the cars comfortable and luxurious. Highly recommend.
written by on 05/10/2022
Top job Book Limo! It was last minute booking but everything was sorted out by the incredible team! Lovely driver and convenient payment which was done online and on time. Would absolutely recommend to anyone! Well worth 5 stars.
written by on 27/09/2022
This is my absolute favourite car rental in London. The cars are always fantastic. No matter what car I book, I'm always delighted with it. Â Considering the quality of the service and the vehicles, the price is reasonable. Ideal for those who want a romantic night out. There were also plenty of stretched limos for bigger groups.
written by Hickmanpi77 on 26/09/2022
Used Exclusive Hire for a stag do in Hermitage . Our driver turned up on time, got us to hermitage and back home safely with no issues. Definitely recommend and will use again..
written by AlanO'Neill on 24/09/2022
We booked the 3 hummer Limousines and one party bus for my brother's wedding. They literally had the whole wedding entertained all night.
written by CarlaWelch453 on 20/09/2022
I hired a 16-seater hummer limo for my son's 13th birthday. My son and all of his friends absolutely loved it. Our driver was great too, he was really good with all the kids. Perfect for anyone who loves the fun. Hope to see you again soon
written by AshleyGarza on 19/09/2022
We used this car rental to attend my friend's wedding and on the way, we met a group of guys skating and they commented on how nice our Hummer limo looked. Thanks for a great service and will definitely use again.
written by lpHeath217 on 17/09/2022
I have been your loyal customer for three years now, at least once per week for business, Leisure and family trips. The reason I keep coming back is that I require a very reliable, professional service and I have not been let down a single time in that period. Drivers are prompt, polite and efficient and I particularly appreciate the text message communication confirming arrangements when necessary. Please keep up with the same spirit.
written by Lawsonit1950 on 16/09/2022
Great Experience! The office staff, the driver and everyone we dealt with was extremely well mannered and the hummer limousine certainly looked the part. Thanks, guys :)
written by ransom4real on 05/09/2022
Where do i begin, to start with i asked for a Hummer H2/H3 vehicle and i was quoted for this. I have email evidence to back this up. I had researched other Limo services and was looking for the right price. I got prices similar for the same vehicle but only decided to come back to use this company because they were the first i contacted. Come the day, the vehicle was close to an hour late, the limo that arrived was not a hummer and looked like it belonged in the 1980s. Beat down, torn interior, smelled stale, no air conditioning (ventilation was only via the 2 back windows) and was generally awful. Considering this was for a surprise i was just heart broken at the fact that they charged me £360 for this worn down piece of garbage. I could have hired a hummer myself for a whole day from a luxury car rental for cheaper and had a better experience with the left over money. I rang to inform them of this but the gentleman on the phone was very rude and not helpful. I have photos from this vehicle to show the state of this vehicle. Everything that was promised we will get as part of the Limo package experience we did not. They gave us warm champagne too. Appalling service really. I rang them this morning and you should have heard how the gentleman on the phone spoke to me. Avoid this company if you can unless you want this experience. I am going to do my best to ensure they do not get customers treated this way after spending all that money for a perfect experience.
written by on 23/04/2022
The booking process was very straightforward. I loved it. I'll be back, for sure. It's just the right site to order a limousine.
written by Tom141 on 19/06/2021
Absolute disgrace of a company. Firstly after been told £50 deposit and £200 cash on arrival, the driver demanded £300 cash or he would not set off. The Bluetooth didn’t work on the old run down limo. The driver was nothing short of a disgrace and a try to be bully. We contacted the company office to be told there was nothing they could do. Would not recommend this company to anyone. DO NOT USE!!!
Written on: 05/09/2022
Wish i had seen this review before i used this company. I got exactly the same experience. Absolutely shameful. They get away with this by changing company names. They are not just booklimo.co.uk i think they are also easylimo and loads more. I need to find out what the parent company is that owns these domains and report them to citizens advice.
written by Massey106 on 05/08/2018
What a dodgy company this is!!!! DO YOURSELF A FAVOUR AND DON'T BOOK WITH THIS MICKEY MOUSE BUSINESS!! If I could score a zero I would definitely give that rating. I am surprised this company is in business. I booked a limo for my friend's hen's party a month before thee date. They were quick to take a deposit and then sent a confirmation of the booking. On the day after the 8 of us waited for 15 minutes for them to arrive I called them to be told that there had been a 'misunderstanding' and that they could not come. Unbelievable! No misunderstanding when they took my money. Left us totally in the lurch and totally ruined our evening.
written by on 24/06/2009
booked a black limousine for a suprise for my new son in law ,best man and ushers to arrive in style for his wedding day. Paid the 50 pound deposit has agreed months before hand confirmed everything severel times over, the driver knew the location and time. Come to the day the Limo did not turn up. Waste of time. Limousine Hire take 50 pound off you and never turn up. Ruined our day.
written by LauraMiller on 02/06/2008
Limousine Hire www.booklimo.co.uk have very nice wedding cars. We are happy that we chose this company limousines for our wedding. As many people we were thinking what budget should we have for our Wedding? This company offered us 3 hours ride and offered "pick-up" and "drop-off" service as well. And even special services for weddings 'included any extras like' Just Married 'signs, balloons, flowers or 'wedding march' horns. When you plan your wedding, make research and compare all companies and prices. It's very important if you want to get the perfect limo for that big day.
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As rated by our community of reviewers
Ashantev's Response to Tom141's Review
Written on: 20/09/2021
Wish I would have seen your review beforehand, had exactly the same experience!!!
Ashantev's reply to Ashantev's Comment
Written on: 03/10/2021
Exactly the same disgraceful service. They supplied a beat up pink limo! The lights did not work inside... I specifically asked for the white hummer when I booked. We also had a very rude driver on return who chucked my guests out at the wrong end of the road. The pick up and drop off addresses were wrong as well. The kids had to walk to find the limo! That's just some of my complaint!! No response or apology from this company who don't feature on Google reviews. I would why!!
Ashantev's reply to Ashantev's Comment
Written on: 03/10/2021
Exactly the same disgraceful service. They supplied a beat up pink limo! The lights did not work inside... I specifically asked for the white hummer when I booked. We also had a very rude driver on return who chucked my guests out at the wrong end of the road. The pick up and drop off addresses were wrong as well. The kids had to walk to find the limo! That's just some of my complaint!! No response or apology from this company who don't feature on Google reviews. I would why!!