We were a party of 5 adults, a disabled 9 year old, a lively 6 year old and an 8 month baby.We needed transfer to a villa near Alcudia. We had a great deal of extra luggage with us be cause of the needs of a disabled child. We also needed 3 different type of child seats. I phoned Majorca Airport Transfers in the London Office who could not have been more helpful. We ended a with an 8 seater high class people carrier and they brought a large trailer to acommodate the large amount of luggage. We walked straight through the doors in the arrival hall to see the driver holding up our name. We walked the short distance to the car and we were away. The return trip was as easy the driver arriving 15 minutes before the time to enable us to load up all the luggage. The ease of being able to talk about our needs to an English person in an office in the UK made he whole booking experience stress free. Would highly recommend them.

The reason you book a transfer is to save you hassle when there are 4 of you with luggage and usually to save a little money ! We arrived on the 2nd July and went to their desk and spoke to the young lady , expecting a car to be waiting only to be met with a number of excuses and blank faces for 20 minutes before we gave up and got a taxi. The taxi was 20 yards away , took 4 and 4 cases and was cheaper than the transfer. We told her to inform the manager that she had not been able to arrange our transfer and expected an e mail apologising but nothing. Customer service Nil. Majorca taxis are great so don't stress over a transfer especially with this company.

Arrived 1 hour late from Liverpool at 00:30hrs, ten of us including three young children. Driver was waiting with our name on a card. Went past the queues of people waiting for transfers, straight to a very comfortable and spacious minibus. Entirely hassle free, excellent service! Thank you.

We have just come back from Mallorca. We decided to prebook our transfers to avoid waiting around for taxis and did so with Majorca Airport Transfers. Although our flight was 3 hours late, when we come through, our driver was waiting for us and we had an upgraded spacious vehicle. The transfers both ways were on time, friendly drivers and very comfortable. We will be booking again later this year.

We have recently returned from holiday in Puerto Pollensa. In advance of our holiday, we booked a shuttle bus for the transfer from airport to resort ( booked via alpha rooms.com) and decided to book private transfer with Majorca Airport Transfers for the return journey back to the airport to ensure certainty around pick up time & remove stress of trip home with our three young children. The shuttle bus worked very well - we were very pleased with service provided and it represented good value for money. Unfortunately our private transfer with Majorca Airport Transfers - at double the price of the shuttle bus - failed to show at the arranged time. We tried to contact the company several times to advise that the car had not showed up but the number was engaged. We were just trying to work out how to get to the airport to ensure we caught our flight when we eventually got though. The delay was put down to 'heavy traffic' (although there were no signs of traffic problems en route). The car turned up 30 mins late. Furthermore despite assurances that the company knew our apartment block, the driver turned up at the wrong block within the complex and it was only that we were anxiously watching out for him that we spotted where he went. I emailed a complaint to Majorca Airport Transfers on return from holiday but have received no acknowledgment/ apology from them. To be honest, I'm not surprised as there wasn't any apology given the morning of the transfer. I note there are many glowing testimonials on the firm's website but doubt my feedback will make its way there! In short, I don't think it is worth paying the extra money for a supposedly premium service with this company because put simply it doesn't deliver on it. We intend to return to Majorca next year but will not be using this company again.

Travelled with this company twice now and has been excellent. No problems and always puntual. Booking them again this year.