I received a confirmation email for a dock-side pickup from Civitavecchia to Rome. We docked on time and were waiting outside 15 minutes before the agreed upon time. No driver ever showed up!! Beware of this company...do not book with them!! We ended up taking a taxi for exactly the same money this company quoted. Beware!!

our flight was delayed by 2 hours and our driver was had checked it on flight stats and was there for our arrival. Driver and car were excellent - I would delicately use them again and would recommend Zelit to others.

After a long flight from Toronto, out driver Angelo picked us up and gave us a smooth and safe ride to our destination in a very comfortable and clean Mercedes van SUV. He, like everyone else i have dealt with at Zelit, was polite, professional, and helpful. We liked him so much we even asked him to come pick us up to take us back to Rome when it was time to leave! I have used many limo and private driver services in Italy, and this is by far the best. Professional and very competitively priced. I would recommend Zelit, 5 stars. Filomena, Toronto, Canada.

i have tried different companies for my clients and zelit is best

I booked a transfer for four of us from Fiumicino International Airport to Rome city center, due to their good reviews, well over a month in advance of my arrival in Italy. Upon our arrival at the airport (early) this company was no-where to be found. Myself and my daughter's waited for over an hour and a half after our flight was scheduled to arrive at their designated meeting spot and they NEVER SHOWED UP!! Numerous phone calls to both phone numbers provided went unanswered. Although they did answer one of my calls I was quickly "cut off" without being able to get any information as to whether they would be coming to pick us up or not. Subsequent calls went unanswered. HORRIBLE company and a terrible way to start our vacation in Rome. There is a company in the airport that provides private shuttle service to Rome center for the same cost so I would recommend just using their services. I did email Zelit telling them of my frustration and they got back to me three days later saying their driver was involved in an accident. I don't believe it for a minute and still wonder why they do not answer their phones!! IN MY OPINION, STAY FAR AWAY FROM THIS COMPANY!!!

Used these guys for 3 separate trips on our recent journey to rome for our cruise. First was from airport to rome hotel. Next day from rome hotel to cruise ship port. Third time at end of cruise back to airport. Each time drivers were there waiting with a sign with our name on it. Picked us up, loaded up luggage and we were off each time. They dont talk much and instead concentrate on driving you there fast. We were tired and not wanting to talk anyway. Only drawback is they promised a mercedes E-class and we got some junky Fiat all 3 times. We were the only ones after our cruise with a confirmed driver ready to pick us up. Everyone else watched us drive away quickly. Would recommend. Can be pricey but worth it to avoid troubles of public transit in/around Rome for non-italian speakers.

Used these guys for 3 trips over July / August - Fiumcino to Hotel; Hotel to Civitavecchia; Civitavecchia to Fiumcino. There were 4 people in my party and 6 or so bags. Each trip was handled perfectly. Despite our inbound flight being over 2 hours late, and despite the fact that I neglected to notify Zelit, the driver was in the Arrivals hall to greet us. The welcome was warm and friendly. The driver grabbed 2 of the heaviest bags and led us to the Mercedes people carrier which was parked just outside. Two days later we were picked up from our hotel. The driver was early and retrieved our bags from storage at the hotel and loaded them into the car before we even realised that he had arrived. He greeted us like old friends. The car was spotless and the journey to port was smooth. The driver knew the port well and delivered us directly to our cruise ship. Post-cruise the same driver was again early. The only hiccup was trying to get a firm confirmation by email prior to our initial departure to Italy. Several emails went unanswered and I was about to cancel when they confirmed - I am so glad that I persevered! The service on the ground was impeccable.

Excellent Value for money + Superb Service = Zelit Limousine Rome

We just want confirm the other reviewers', Zelit has one of the best services in Rome , best value service to get from Rome or Rome Airport to Civitavecchia Port and back.

My husband and I went to Rome a month ago and we wanted to avoid the hassle at the airport and bargaining with "famous" roman taxi drivers at the Fco airport; we wanted a good starting in rome city, so we booked with Zelit Limousine and we will highly recommend them!

Drivers always pleasent, neatly dressed, had a great attitude, vehicles were clean and profumed, on-time and efficient operations. Comfortable online quick quote and booking system, the booking staff responds to all questions well in time. All the best folks !!

We used Zelit Limousines to take us from our Rome hotel to Civitavecchia to catch our cruise ship. They provided excellent service,at a good rate. The driver was prompt and courteous and took us directly to our ship. I would definitely recommend Zelit to anyone travelling in Rome.

Work hard and drive great. We had a last minute request for a car and they not only were able to make it happen but tracked us down at the hotel to confirm. Will definitely use them again if we are ever lucky enough to come back to Rome.

The trip from the airport was great to. There was a driver waiting with a sign and five minutes after clearing customs we were on the road.

I am pleased with their services and I would use them again and recommend them to my friends.

Even though we were over an hour coming through airport driver was there waiting patiently. Droped us at our hotel door and did a return trip bang on time.
Left hotel and went a good mile when one of our group discovered she had left a bag. Driver went back without hesitation through all the traffic to pick it up.
I would recommend this company to all my friends, a good efficient operation

Gerwyn Williams

Excellent Service!! I will use this company again and would recommend it to my friends.

Hi Paul / Angelo !

I would like to thank you very much on behalf of our group for providing us with professional, punctual and courteous service on our recent trip to Civitavechia and return to Fumicino.
Angelo was excellent, professional and helpful.
We will certainly ask for you on our next trip to Rome and will recommend your services to friends traveling to Rome.

Greetings good luck

Met at airport (when our fear were unfounded about looking for our driver)
Patient and ready with our name. Loaded Fiat/Peugeot transit type van with 4 and child and luggage. Marko to Rome and Guiseppe to Civitavecchia....were gentlemen and very Italian.

Later in the trip we saw taxi drivers at the Port asking E300 to go to Rome as against half that with Zelit.

We thank them for making our trip hassle free.

Excellent! The fact that Paul was able to reply to our emails in good English reassured us. The last thing you want to find on arrival is some sort of problem that is made difficult to resolve by a language barrier. We have no problem struggling with commuication issues during the normal course of a holiday, but busy FCO - no!
Keep up the good work and please don't become pricey due to good ratings- then the benefits would be lost!!