Paris Airport Shuttle Reviews - www.airport-shuttle.com

★★★★☆
3.8 / 5
74% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great service”

Written on: 18/07/2018

I was scheduled to arrive at 6am, which is what I stated in the booking form. However, I realised that I had ordered a tourist pass which I could only collect from the airport's tourist info that opened at 7.15am. They messaged around 6.20am to check if I had arrived. I told them of my situation, and they said they would wait. Unfortunately, the tourist info only opened around 7.25am, but they still managed to send me to my hotel. I think they scheduled another driver to do this. Also, it… Read Full Review

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★★★★★

“Fantastic transfer to Airport CDG”

Written on: 09/07/2018 by TripParis (1 review written)

The transfer from Airport CDG to the hotel and back to the Airport in the middle of the night was great. The driver was very professional, very polite and he came on time. It was very good experience. Much better than I expected. Thank you very much for starting and ending the trip to Paris without stress. I would definitely use it again and would highly recommended it to everyone… Read Full Review

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★★★★☆

“politesse, ponctualité,voiture so so ”

Written on: 08/06/2018 by ChanaHolbrook (1 review written)

Extrême politesse et courtoisie du début à la fin. Logistique compliquée, on accepte pas les cartes, voiture moyenne Je réferrais le service… Read Full Review

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★★★★★

“Perfect experience!”

Written on: 07/06/2018 by Claudeparent (1 review written)

Everything was great. Our driver was on time, we found him easily and he was sympatic. Same thing when we came back. It is the best service i had thrue all the cities i visitaded. Thanks!… Read Full Review

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★★☆☆☆

“Terrible communication but wonderful driver.”

Written on: 06/06/2018 by Iloveparis (1 review written)

When we arrived at CDG and reviewed our confirmation email from Paris Airport Shuttle there was no indication of where to meet our driver. CDG is a huge airport, and after an hour of going from one airport area/level to another per recommendations from various airport personnel, i finally (miraculously) found Amin, our driver. By that time my husband had gone off to search while I stayed with our baggage. Amin went to extraordinary measures to help find my husband at the airport, and we… Read Full Review

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★★★★★

“Very good ”

Written on: 05/06/2018 by Danielam274 (1 review written)

Punctual and correct… Read Full Review

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★★★★☆

“I am very satisfied with the efficiency of your...”

Written on: 25/05/2018

I am very satisfied with the efficiency of your drivers (both directions). My problems was to get in contact with you on arrival at CDG airport. The number you gave in your confirmation sheet (+33 1.77.47.21.23) was always occupied, so I didn't know where at gate 2G I should wait for the driver, who actually was waiting for me inside the exit hall while I was waiting outside. It would have been easier to have the driver's phone number (e.g. sent shortly before arrival via SMS ...). Just a… Read Full Review

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★★★★★

“This is a great service”

Written on: 27/10/2017 by helderstougeiro (1 review written)

I use to book the Paris Airport-Shuttle for more than 5 years already, all the time the best , very well service never had anything to complain about. I really recommend for all… Read Full Review

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★★★★★

“PERFECT NO PROBLEM SUPER COMMUNICATION”

Written on: 12/10/2017 by Spenceax463 (1 review written)

I can only recommend this company - everything was perfect - great fast communication, very good prices, very satisfied clients. Really the best we had in Paris… Read Full Review

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★★★★★

“A no-fuss way to transfer from Orly or Charles de Gaulle”

Written on: 05/07/2016

My party of five used Paris Airport Shuttle to transfer from Orly to our place of stay, and again from there to Charles de Gaulle when leaving Paris. The same driver served us for both trips in a very clean vehicle, and he was extremely polite efficient, and prompt. Having used the RER to travel from CDG to the city in the past, the ease of having a dedicated driver and vehicle to get you to where you're staying after a long overnight flight is well worth the cost, especially when a larger… Read Full Review

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★★★★☆

“airport shuttle”

Written on: 30/04/2016 by Goodmanpx90 (1 review written)

Great driver! Met us right away with a sign. Wonderful service… Read Full Review

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★★★★★

“Efficient courteous service”

Written on: 02/01/2016 by pkDiaz368 (1 review written)

Efficient booking service on line. Clear booking confirmation. Car arrived on time. Courteous driver who drove safely. Would recommend or use again ourselves if we were in Paris… Read Full Review

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★★★★★

“EASY”

Written on: 27/11/2015 by CynthiaCopeland (1 review written)

Om time in both directions...helped with the luggage...personable...Have used in the past, and will use again… Read Full Review

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★★★★☆

“Good”

Written on: 30/07/2015

When we reached CDG, Air France had left one of our suitcases behind. It took a little while to file a lost luggage report, but the Paris Black Cars driver was still waiting for us when we got out. He was friendly and got us to our hotel. On the way back to CDG from the hotel, the driver showed up about 25 - 30 minutes past the time I had requested. There was still ample time to get to the airport and catch the flight. The van/car on the way back to the airport was nicer (Mercedes) and the… Read Full Review

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★☆☆☆☆

“No Pick-Up, No Customer Service”

Written on: 22/06/2015 by woAdkins19 (1 review written)

Setup service in the US for pick-up at CDG before departing for vacation in Paris. Our plane was slightly delayed and upon our arrival our driver was not waiting for us, which was really the point of the service, since we knew we would be tired. We asked every black car driver we could in English and broken French if they had seen anyone waiting for us. We then tried to call the number provided on our reservation ticket on our cell phones and asked the person at the information desk to try to… Read Full Review

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★★★★★

“Excellent service, comfortable, safe, relaxing.”

Written on: 16/06/2015 by PatriciainPoland (1 review written)

We were met by the driver inside the terminal, helped with our bags to a top of the range car nearby. We had a very relaxing drive to our hotel. On our return we were met at our hotel, exactly the time they said, we were driven back to the airport in a top of the range Mercedes, very comfortable, safe and relaxing. I would recomend this company to everyone. Very reasonably priced for a top class service… Read Full Review

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★★★★★

“Fast, safe, Serious”

Written on: 07/06/2015 by AlainaWhite (1 review written)

Don't like their online form: The time input there means the time at hotel pickup not the flight departure time, meaning that you have to guess the travel time which is difficult as a traveller new to the place. I have to amend several times to have finally confirmed the right booking I Like their confirmations with patience I like the driver, good attitude, good time management. I was the first pickup customers in the journey, he arrived on time, even one pick up's passengers were late, he is… Read Full Review

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★★★★☆

“Just what I was looking for”

Written on: 05/06/2015

Knowing that we would be tired after the over-night flight, I selected the Meet-and-Greet option. It was worth the extra 7 euros. Our driver met us just outside of baggage claim and got us to the car without any fuss. He was very pleasant on the drive into Paris but respected that we were quite tired. The ride was a welcome relief after hours of flight time. The pick-up was on time. Although was not as friendly as the first driver, he was cordial and got us to the airport on time and… Read Full Review

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★★★★★

“most efficient transfer ever experienced”

Written on: 21/02/2015 by Kenneyui360 (1 review written)

timing was excellent in both directions. Drivers very polite and friendly. No problems… Read Full Review

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★★★★★

“safesr. most satisfied”

Written on: 15/02/2015 by dcGriffin-Alt335 (1 review written)

we arrived 30min late . but driver waited for us with name board.it was safe and fast way to arrive our hotel. most of all, price was good . and driver was very kind to us. we recommend this company. and i will use next time… Read Full Review

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