Holiday Taxis Reviews - www.holidaytaxis.com

★★★★☆
3.9 / 5
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  • Comfort of journey

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★★★☆☆

“Good journey but bring own infant car seat”

Written on: 22/08/2019 by Galbraith343 (1 review written)

We booked a private transfer with an infant car seat, we contacted holidaytaxis' previous to the journey and specifically asked for a rear-facing seat for our 5 month old son. We were reassured that this would be available. When we arrived our transfer was waiting for us, and the driver was very friendly. In the minibus there was a car seat in the only seat with a seat belt, however, it wasn't rear-facing, and only really suitable for a child over 9 months old. They had no smaller seats… Read Full Review

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★★★☆☆

“Usually excellent ”

Written on: 15/07/2019 by Duggan233 (1 review written)

We always use these, but this time no one was there to pick us up. We rang the number quoted and they said they did not have our booking, but they did send some one to us when we gave our reference number. Coming home, there was no problem.I think this may of been a one off as we have never had a problem before… Read Full Review

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★★★☆☆

“Could be better”

Written on: 11/07/2019 by Whitakeroz259 (1 review written)

- First trip in Tunisia from the airport to the Hotel was good. The plane was late and somebody was waiting for me at the airport - Second trip from the hotel to the airport, the taxi was 1h late ! I had to call several time the assistance phone number (extra fees when you are not in your country). The taxi driver was not aware that he had to come 1 hour earlier. He finally bring me to the airport very fast to catch my plane. … Read Full Review

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★★★☆☆

“Normal transfer”

Written on: 10/07/2019 by Wiggles83 (1 review written)

Paid extra to reduce hanging around at the airport for goodness how many passengers... Still had to wait nearly an hour with a 1 year old baby and no more passengers boarded Transfer itself was uneventful Late being picked up to return to the airport by 30 minutes which caused undue stress of thinking the transfer would not turn up But again travel its self uneventful … Read Full Review

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★★★☆☆

“Bumpy journey, cheeky driver!”

Written on: 09/07/2019 by BakerTo (1 review written)

Driver asked me for a cigarette as soon as we got to the shuttle which I thought was strange. Journey was very fast paced, lots of stopping and starting, and my girlfriend almost threw up on numerous occasions… Read Full Review

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★★★☆☆

“Punctual but issues with safety ”

Written on: 09/07/2019 by SarahJCa (1 review written)

We travelled from Izmir to Kuşadası on 29th June, bus was punctual but crashed into a taxi on the way to the resort, we all had to wait for a replacement bus which wasn’t ideal after a delayed flight and a long day of traveling. No issues from the resort to the airport on the way home… Read Full Review

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★★★☆☆

“Cheap but very long”

Written on: 09/07/2019 by isabellecoeshott (1 review written)

Would probably use again because it was cheap but we sat on the bus for over an hour and a half before we left the airport and when questioned the driver just said ‘5 mins’. Coach was okay, aircon not great but it was late at night so fine… Read Full Review

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★★★☆☆

“Palma to sa coma holiday”

Written on: 05/07/2019 by Rool (1 review written)

I was quite disappointed as when I arrived it was 38 degrees and the shuttle bus had no air conditioning at every seat - me and my sister were roasting hot and felt really unwell during this transfer - the driver had his window down blowing hot air in which also did not help. This air conditioning was blowing pathetically and the bus was still roasting - I expected it to have better system in this heat. Bit disappointed and it’s put me off ordering a shuttle bus instead of a taxi again. … Read Full Review

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★★★☆☆

“Bus took over 3 hours ”

Written on: 03/07/2019

I've always used hoilday taxis for my transfers l always great to get to hotel and back from airpirt.but this time the Bus took over 3 hours to get from Barcelona airport to Htop royal sun santa susanna. The bus driver was driving around street going around in circles looking for a hotel which end up stopping another bus to find out where it was. After traveling all day to be on a bus that long was hard with 3 kids. Enjoy the place now just dreading the travel back to airport now… Read Full Review

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★★★☆☆

“Disappointing start”

Written on: 03/07/2019 by SharonJohnson051 (1 review written)

The pick up from Burgas Airport to our hotel was a disaster....tbe mini bus was over an hour late and had to drop off many people at various hotels. We were the last to be dropped off and arrived over 2 hours later than we should have done! We got to our room at 7 am and just unpacked and went down to breakfast at 7.30 am! However the return collection was excellent...the smaller mini bus picked us up right on time and only had one other collection. We arrived at the airport in good time and… Read Full Review

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★★★☆☆

“Good but not great”

Written on: 01/07/2019 by Halehz196 (1 review written)

Arrived for private transfer and ended up in a mini bus...on our own so no real complaints . Had a LUXURY transfer from hotel back to airport and had to share it which for the price I found unacceptable, and as a Previous user of holiday taxis, and have argued their case against other people, I was disappointed and may look at other Provuders in the future… Read Full Review

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★★★☆☆

“Late and bus couldnt make up hills”

Written on: 01/07/2019 by pamelabrown26 (1 review written)

This service was not as good as the first one. The bus was over 20 mins late. The driver was very courteous and nice and helpfull but late none the less. The bus he was driving was not good at all. No air conditioning. Driver was struggling to go up any hills slowing down dramatically as he climbed could not make some at hotel driveways and had to reverse all the way back down and go different route. This did not cause me any problems at the airport luckily enough so therefore not too bothered… Read Full Review

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★★★☆☆

“late turn ups”

Written on: 30/06/2019 by Churchillcc111 (1 review written)

the transfer to Alanya the driver didn't have a clue where the hotels were and the departing pick up didn't turn up on time so I had to phone the office and it arrived 40 minutes after the siad time.Having sid that the driver did make up most of the time on the inbound journey… Read Full Review

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★★★☆☆

“Cheap but late ”

Written on: 27/06/2019 by 148Barnes (1 review written)

The driver departed 20mins later than scheduled when we arrived in Fuerteventura leaving us in the hot minibus, and on the way back to the airport the driver picked us up 35mins late which was a pain as we all were rushing around early in the morning trying not to miss the bus. Many passagers even skipped breakfast which they didn't have to. No communication from the company whatsoever… Read Full Review

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★★★☆☆

“Good Trip with Holiday Taxi”

Written on: 25/06/2019 by NKASmith (1 review written)

Generally a very good service that was let down by the erratic driving on the 1st leg of the journey by our allocated driver. Good messaging and arrival experience however driver who drove us to our hotel did not say a word. Did not offer to help with our bags and drove too fast and too close to vehicles such that we experienced 2no 'emergency stops'to prevent a collision into the back of the car in front. We were also dropped off 60m from the hotel entrance and left to walk with our bags. On… Read Full Review

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★★★☆☆

“Have to sub contract out”

Written on: 25/06/2019 by SONPalou (1 review written)

Contract from Palma Airport to Binibona was excellent. Short wait at kiosk, excellent driver in clean car, this was on a Wednesday. Return from Orient to Palma airport was not so good. All communication by SMS was excellent, to expect car at 08.35 hrs but unfortunately no car arrived. This was a Saturday. Tried phoning both Customer Service and eventually Emergency Numbers, as did the hotel but no response. Hotel is not easy to find but I eventually found a taxi, at 09.00hrs, obviously… Read Full Review

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★★★☆☆

“Generally reliable and great service”

Written on: 25/06/2019 by ReillyLyons391 (1 review written)

The driver did not display my name. He had another passenger's name on the paper and so I couldn't locate him. After some time he switched the page and I saw my name. There were only 5 boards up so I couldn't have missed it. The on the way to my hotel the driver drove really fast and at times dangerously. The coach also didn't sound in good condition. When we finally arrived he parked 250m away from the hotel and made me walk the rest of the way. While this is not far, it was 2am and I didn't… Read Full Review

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★★★☆☆

“Overall good service but had to wait over an hour to leave”

Written on: 23/06/2019 by casbosh (1 review written)

Very easy to find location of bus. Was assured on my paperwork that I would not need to wait over an hour before the bus left but this was not the case. Some people had been waiting an 90 mins and they were not happy as they had young children. After a complaint was made (and still Waiting to leave) we finally left. Fortunately for me my hotel was one of the first drop offs so only had a short journey. On reflection I should have jumped in a cab… Read Full Review

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★★★☆☆

“Fell short”

Written on: 21/06/2019 by 351MacLeod (1 review written)

Our service from the company used by Holiday Taxis this year fell short of the standard provided on a previous trip to the same resort.This time the driver dropped us on the road, indicating our accomodation was "over there" using gestures.We found the building indicated wasn' t our accomodation.We found it hard to locate and eventually found it, about 400 yds up a steepish hill.Other guests commented they'd used taxis that found it difficult to find, but their driver had persisted till they… Read Full Review

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★★★☆☆

“Waiting”

Written on: 21/06/2019 by qaGray217 (1 review written)

Coach was quick and staff friendly but was sitting on bus for hour waiting for people to arrive ridiculous, others were complaining as well, I know not drivers fault but annoying when hotel was not that far, wld not booked coach if we had known length of time to wait, would have booked smaller bus… Read Full Review

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