MyNameNecklace Reviews - www.mynamenecklace.com

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★★★★☆
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Latest Reviews

★☆☆☆☆

“Big on marketing, small on delivery or customer service”

Written on: 23/03/2020 by Dogmaddang (1 review written)

Don't be fooled by all the marketing literature (authored by mynamenecklace themselves), behind the slick marketing machine is a tin pot outfit that will fail to deliver your purchase on time. My purchase was guaranteed delivery by Mothers Day, which came and went. No delivery yet, no direct communication from their customer services department, plenty of automated emails, telling me I will be 100% satisfied! I do not have a clue where my purchase is, and no one from mynamenecklace is… Read Full Review

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★☆☆☆☆

“Terrible company.”

Written on: 17/02/2020 by Ness689 (1 review written)

Received plated gold necklace, engraved and with gems, looked like from a Christmas cracker. Cheap metal, horrible colour and error in engraving. Contacted company, standard reply offering 10 percent refund! Have read loads of complaints and no refund is ever given so taking to credit card company. No phone number so can’t speak to anyone and appears to be based in Israel. Avoid and hope they get closed down… Read Full Review

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★☆☆☆☆

“DO NOT ORDER THEIR NECKLACES”

Written on: 20/06/2019 by GabrielMueller425 (1 review written)

Awful quality - i received a necklace after about 3 months waiting with two different color chains (iasked for a plain chain and they gave me a twisty one too) attached. I think different karats were used. I asked for a refund and they said there will be a 30 day restocking fee. Unacceptable when they screwed up my order… Read Full Review

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★☆☆☆☆

“NEVER USE THIS COMPANY - CHEAP AND NASTY”

Written on: 18/03/2019 by JandAWoods (2 reviews written)

Ordered a necjklace from the grandchildren to their grandma with their names on it. Arrived on the day of her birthday. Paid £80 for this plus £19 for express delivery which took 7 days! Was so upset when it arrived as the quality is absoluetly awful. The engraving is so small you can hardly read it, especially harder for an old person, and the engraving is very faint. The pendant and chain are rolled gold but are so so orange they look like it is from a pound shop/charity shop. I had to gift… Read Full Review

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Ness689's Response to JandAWoods's Review

Written on: 17/02/2020

Had exactly the same experience, the necklace was orange and so cheap looking and not worth the postage let alone £65 I paid for it. The engraving was incorrect and hardly readable...absolutely disgusting. This company needs closing down and going to contact Trades Description. Want a refund but this is not a reputable company so little chance.

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★☆☆☆☆

“Beware, as this is a deceptive website! I never...”

Written on: 24/12/2018 by Schwarzenegger (1 review written)

Beware, as this is a deceptive website! I never received my order and I they never replied to any of my emails (although I still get their regular advertising spam in my mail). Their website looks authentic and I did not bother to read all the warnings online. Now I have to wait months before my bank can help me restore my money. If you want to donate your money, there are better ways of doing it… Read Full Review

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★☆☆☆☆

“Awful company ”

Written on: 22/12/2018 by Davespurrier (1 review written)

Terrible customer service, once they have your money they don’t care. Paid for premium postage, turned up late and they refused refund of premium postage (£17). Takes them around three days to reply, with a patronising pathetic response that it’s the couriers money and they can’t refund it. Also could have had free Christmas postage but their website was confusing and advertised free Christmas postage arriving after Christmas. MyNameNecklace you are a disgrace and I would urge people… Read Full Review

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★★☆☆☆

“Cheaply made”

Written on: 11/05/2018 by RamiroHarvey437 (1 review written)

I ordered a name necklace with birthstones for my mom for Mother's Day and when I received it 1 of the stones had fallen out and was loose in the box! Also, the names were so tiny you could hardly read them, it is not as pictured on the website. I had to take the necklace to a jewelry store to get fixed last minute. I would not order from here again, they are cheaply made and not worth the money… Read Full Review

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★☆☆☆☆

“Never received order”

Written on: 30/12/2017 by Steships (1 review written)

Ordered Dec 10th, guaranteed Xmas delivery and to date nothing has arrived. Today is the 30th December, Xmas has come and gone and so have replies from Mynamenecklace.Co.uk At 1st he offered me a certificate to show the receiver of the gift I had bought a gift for them.....I'm sure that would cover things?!! When I complained further they offered me a 10% refund, let's get this straight I ordered a gift that with delivery cost around £80 and it's never arrived and they offered me a 10%… Read Full Review

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★☆☆☆☆

“Did Not Receive Order”

Written on: 11/11/2017 by fnBailey55 (1 review written)

Ordered a necklace never received it. Their response time is slow. They don't want to assume accountability for the lost merchandise. Worse vendor ever. Won't even open up the claim with USPS, instructed for me to do it. I've requested sender information that USPS is requesting and they refuse to provide it. Their shipment procedures are not customer friendly as they don't ship using certified or priority mail. Making it impossible to replace if the merchandise is delivered incorrectly by the… Read Full Review

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★☆☆☆☆

“Pathetic service ”

Written on: 31/08/2017 by Hopkins399 (1 review written)

Pathetic service. I ordered a gift for my sister. Went into her room and sized her current bracelets and everything. When it got here, lo and behold it didn't fit. That was fine. I started up a ticket with them and they took forever to respond. When they did, the email had a rude tone to it and insinuated that since I ordered that size there was nothing wrong. I insisted on returning it anyways since it was terrible and she would never wear it. Turns out their "Free 60 day returns" guarantee is… Read Full Review

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★☆☆☆☆

“Name necklace”

Written on: 12/05/2017 by Wings3983 (1 review written)

This is the worst online experience I've ever had. I purchase the necklace on 4-29-17 for my wife for Mother's Day and paid 19.95 for express shipping which said 7 work days. It is 5-1217 and I get a notice that my shipment is on its way from Israel. DHL tracking say my delivery date is 5-17-17. I've requested my money back, but I doubt if they will. Worst experience I ever had… Read Full Review

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Lizhng02's Response to Wings3983's Review

Written on: 04/12/2017

I experienced the same thing as you do. I was planning to buy a name necklace for my girlfriend on 6-12-17 but the delivery date is 1-7-17. My girlfriend was so unhappy. I bought one for my mom as Christmas gift from another company. They delivery it on 10-4-17 and I got them on 10-14-17 which shocked me a lot. And their sales service is very nice.

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★☆☆☆☆

“Complete ripoff!!!”

Written on: 10/05/2017 by JimKellogg (1 review written)

Today I received an email from MyNameNecklace stating that my order would not arrive until 5/15/2017. I ordered this necklace in April for my wife for Mother's Day because they guaranteed it would arrive before Mother's Day. I received an email from them on 5/6/2017 stating the item has been shipped. That was four days ago! The tracking number says it hasn't even been dropped off yet!! I am sooo disappointed! This was going to be the gift from my boys to their mother and now I will have to… Read Full Review

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★☆☆☆☆

“WARNING -DON'T GO NEAR THIS COMPANY!”

Written on: 04/04/2017

WARNING - DO NOT BUY FROM THIS COMPANY. The WORST online purchase experience I've ever had. I paid for Express delivery to Aust with DHL and made it clear on my order it was for a gift for someone departing AU March 27th. My order arrived - faulty. The lettering was not as I ordered it and a name was spelled wrong - useless when the whole point of the gift was to have our names on it! They take DAYS to reply to messages - probably because they are based in Israel (a fact not mentioned anywhere… Read Full Review

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★☆☆☆☆

“Never Ever Again”

Written on: 24/12/2016 by TitusFisher197 (1 review written)

I I am so disappointed in this company. I ordered 2 Christmas gifts on November 17th. It is now December 21st and they STILL have not arrived. I have been back and forth with your customer service department and they have been very unhelpful. My sister ordered a necklace from you and she told me that the package came from Israel. Really? Israel? Kinda contradicts the name of your company My Name Necklace CANADA doesn't it? I assumed that by ordering from a Canadian company on November… Read Full Review

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★☆☆☆☆

“Worse and a waist of money”

Written on: 20/10/2016 by kellyziemann (1 review written)

I placed an order the beginning of October for a friend's birthday in November. PAID everything was fine till I emailed them stating I never got an email confirmation but I did get a reciet... no response, so I pulled up there Facebook page and messaged the comopany, who responed2 days later asking for my email and ID number which was provided. THEY then stated oh well we don't have anything on record for that email or that ID. So I sent them pictures of my PayPal stating there company I paid… Read Full Review

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★☆☆☆☆

“Extremely poor (non-existent) customer service”

Written on: 30/04/2016 by Maurer482 (1 review written)

A seemingly nice gift, BUT beware. Customer service is non-existent. If you're happy to risk a purchase without the ability to follow-up with a real person....good luck. I won't do it again… Read Full Review

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★★★★☆

“Very nice, BUT”

Written on: 30/01/2016 by tmFlores357 (1 review written)

I submitted 2 orders at two different times. I received one and the jewelry was very nice. Happy with it. HOWEVER I still haven't received the other order and I have contacted customer services several times with no response. There is no phone number to call and you are forced to send e-mails. I find the company very unresponsive. Customer service is lacking… Read Full Review

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★★★★★

“great gift idea”

Written on: 29/12/2015 by Gianna169 (1 review written)

I love both of my necklaces and they make for incredible personalized gifts!… Read Full Review

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★★★★★

“Exactly what I was looking for”

Written on: 27/12/2015 by Hanleyge473 (1 review written)

It is often difficult visualize what a product online will look like when you receive it but I can honestly say that the necklaces I ordered were exactly what I was looking for. The necklaces were beautiful and better than the ones I found for 3x the price… Read Full Review

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★★★★★

“Best customer experience”

Written on: 27/12/2015 by 438Grantham (1 review written)

This necklace is everything! So trendy and everyone loves it. Can't beat the price and all my questions were answered promptly. I highly recommend this site and can't wait to order again!… Read Full Review

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