Confetti & Lace Lakeside Reviews

Click here if this is your business
★★★☆☆
2.6 / 5
41% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Confetti & Lace Lakeside - Ask a question now

Media Gallery for Confetti & Lace Lakeside

Confetti & Lace Lakeside

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★☆☆☆

“So terrible words almost fail me”

Written on: 08/10/2017 by 286McClure (1 review written)

I visited in the summer to try on some dresses. If the reviews were for my advisor Rose than this would be a 5* as she was amazing. Many of the sample were a UK 6-8 (some actually smaller) and she was clearly embarrassed that this meant many wouldn't fit me (I'm a size 14). This is the only shop I've been too where so many of the samples were in limited sizes. Rose worked really hard and was very respectful of my likes and dislikes. I found a dress I liked there, however the behaviour and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Avoid like the plague”

Written on: 02/07/2017 by Salazarsh250 (1 review written)

AVOID AVOID AVOID Where do i even start.........when i chose my dress and the sales staff wanted to get commission from a sale everything was nice. The only disapointment was that i had an image of trying on dresses whilst enjoying a glass of champagne. What actually happened was after i had decided on a dress we got half a glass of premixed bucks fizz. It was once my dress came in that it all went wrong. I made my appointment for my first fitting and nothing out of the ordinary was mentioned… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Amazing staff ”

Written on: 05/08/2016 by Kimmaze31 (1 review written)

So i heard a few bad reviews about this place can i just say i hav no idea what people are talking about. i had never been wedding dress shopping before and i had the person I dealt with as my consultant and she compleatly made my experiance amazing. what a lovley lady who is fantastic at her job .went back twice to see her and now hav my dress please dont be put off by bad reviews they are way off.beautifull shop and very friendly staff nothing was to much bother for them, would reccomend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful dresses, brilliant service ”

Written on: 23/05/2016 by JesseMcClellan14 (1 review written)

I was very nervous about trying on wedding dresses, in fact this was the part I was dreading the most when planning the wedding. I remember coming up the escalator and saying to my bridesmaid 'I cannot do this I want to go home', quite rightly she told me to quit my wining and get on with it. A girl can't get married without a wedding dress forgoodness sake!! I needn't of worried, the girls at Confetti and Lace made the whole experience enjoyable, stress free and memorable. The staff were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do not shop here ”

Written on: 20/04/2016 by Cali239 (1 review written)

I ordered my prom dress last year from this shop, 5 months in advance to find out 3 days before my prom, it wasn't going to be here in time. You only have one prom and mine got totally ruined by this shop. They wouldn't let me buy the sample dress, and they were unhelpful in helping me find something else. It totally ruined my whole prom day !… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Lovely time choosing my dress! ”

Written on: 01/11/2015 by Atkinson341 (1 review written)

I've seen lots of negative reviews! Just wanted to say that I had a very positive experience, 1st shop I had been too and thought it was great, found my dress and can't wait till jan till it comes in, I've recommend this store to my friend , who also then found her dress there aswell… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fairytale experience”

Written on: 17/10/2015 by NaomiDF (1 review written)

I had a fantastic experience at Confetti and Lace. I went with quite a large party and we were all made to feel welcome and confortable throughout. Although I thought I knew what I wanted, my fantastic attendant took me on a "journey of dresses" - insiting that I tried on things I would normally reject - to be sure I had tried on dresses of every style before making my decision. I was not rushed at all, in fact I was encouraged to go back and forth between two dresses that I particularly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID THIS PLACE LIKE THE PLAGUE”

Written on: 02/10/2015 by IsisFournier14 (1 review written)

Awful awful awful avoid like the plague! Just left there with my sobbing heartbroken friend after they were unable to provide the dress of her dreams in time for her wedding in five months: they also refused to sell her the sample. She is absolutely heartbroken, the staff are rude and the shop should be closed down!! Devastated and fuming. My detailed version of events cannot be posted due to the store contradicting my version of events. How they can dispute the truth I have no idea. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Thank you!”

Written on: 22/06/2015 by ls555 (1 review written)

I visited Confetti and Lace on Saturday 20th June and I just want to say a huge thank you to the adviser for helping me find my DREAM wedding dress! I was a little worried after reading some of the reviews online but I cannot believe people can say anything negative about the shop! I had a great experience and would definitely recommend to all of my friends. Yes some of the dresses are not in perfect condition but what do you expect?! These dresses are sample dresses that have been tried on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rude! ”

Written on: 06/06/2015 by yfByrne99 (1 review written)

I took my best friend shopping for her wedding dress for the first time.....She was so happy like a kid in a candy shop!, there was no one to help and when actually finding a wedding dress that wasn't not ripped or looked cheap a staff member took it of her said appointments only with a smile then another member of staff came over was so rude spoke very loudly asked questions that the whole shop didn't need to know!, and if looks where to kill! Well we wouldn't be here! She was left very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Put me off!”

Written on: 06/06/2015 by Rosiesarahlyon (1 review written)

It was my first wedding dress shop to go into. I was so excited. I walked into the shop and no one came over to see if I needed any help. I didn't know I had to book an appointment as it was my first time and never had any experience with weddings before. Me and my friend picked up a beautiful dress to have a member of staff then come over and take the dress off us. Asked if I had an appointment which I said no I didn't know I had to have one. They said I could book in 2 hours time. I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Good points and some bad”

Written on: 16/04/2015 by McIntyrenn409 (1 review written)

Not 100% sure on this shop. I'd like to think it was because weekends are super busy and that if you went on a weekday it would be better. I did have a lovely shop assistant, who made me feel at ease straight away. Not really sure she understood exactly what i wanted, but she was helpful and friendly the whole way through. However, on arrival i waited 20 minutes to be seen, even though I had an appointment. All the staff seemed unorganized and more interested in chatting to each other. When… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Great service Lakeside Confetti & Lace”

Written on: 12/04/2015 by SlOsborne (1 review written)

my daughter and I attended yesterday with 5 bridesmaids and my sister 8 of us in total. The staff were aware of how many of us where coming and made provisions for this. We bought our own champagne which they did not mind us opening and they supplied the glasses. Our consultant Was a very pleasant and helpful young lady who worked so hard to give my daughter the perfect experience and finally her dress. The manageress came over and introduced herself and said they had never had such a large… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very happy bride to be!”

Written on: 29/03/2015 by Cjwatts18 (2 reviews written)

I got my wedding dress from this store. From the minute I walked through the door I felt welcome and not judged. The shop itself is stunning and immaculate. The staff were polite and very professional. They made my family members feel welcome and involved. I knew exactly the type of dress I wanted and they listened to my ideas and worked with it. I was very self conscious but the lady I had serve me was very relaxed and made me feel at ease. They didn't rush my appointment and made the whole… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Good experience”

Written on: 01/01/2015 by smithch (2 reviews written)

I had a good experience at Confetti n lace Vs the shops in London that i visited looking for a dress, i was impressed by both the dress selection and manner of the staff. I ended up getting my dress elsewhere as they did not stock the dress i fell in love with in the end, however, my 2nd choice dresses were from here. Only gave three stars because the bridesmaids dresses were a lot more expensive (dessy) than at the shop I purchased from, even though I had six!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Competitive & friendly”

Written on: 02/12/2014 by Crumpet1 (1 review written)

I attended Confetti & lace at Lakeside for my bridesmaid dresses as I was looking for a dress from the Dessy range. They had quite a few Dessy dresses in stock (although a range of different sizes). I had a lady help me on my first visit and following such a pleasant experience with her she saw me through my next 2 visits with my bridesmaids in tow. She was bubbly, friendly and nothing was too much trouble. Unfortunately they didn't have an example of the colour I wanted, only in a swatch… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Had me worried for a while...”

Written on: 01/08/2014

I ordered my Justin Alexander dress from Confetti and Lace Lakeside in June 2013. When I tried it on, I was told that the dress would be in the store between three and six months from the point of ordering. The store experience was functional and salesy - be prepared to be firm in saying no to upselling (shoes, veil, bridesmaids dresses etc.). When I still hadn't heard anything in December 2013, I called the shop, only to be told that dresses normally take six to nine months to arrive, and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Do not shop here”

Written on: 18/07/2014 by Johnston184 (1 review written)

I visited the shop in November 2013! I was so excited to find my wedding dress and left with success and ordered a beautiful sophia tolli dress! Unfortunately that is where my excitement ended! On return to try my actual dress on in march, the true colours of the staff was uncovered! I made an appointment for a fitting and on arrival I was asked by a member of staff "are you happy to look around or do you need help?" I told her that I was here for a fitting and her response was "oh" and walked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“couldn't fault them at all”

Written on: 17/06/2014 by alesha_jane (1 review written)

I visited confetti and lace last Sunday, with only a rough idea of what I was looking for. The shop has a very wide range of dresses and is set out nicely. My assistant was brilliant, she was so patient and I felt really comfortable with her. Whilst I was trying on dresses another assistant was helping a bride with her final fitting who she was going to put in our mirrored area, the owner told her to go to the other area so that we could have our own area and take our time, I thought this was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Once they have your money, awful service”

Written on: 13/06/2014

Went with my daughter to choose her dress and had a wonderful experience. Then, 9 months later, went for fitting and hopefully to pick it up yesterday and the service was nothing less than atrocious. The staff ignored us when we entered the shop, the staff member whose job it was to assist my daughter was disinterested and did nothing to make the occasion as special as it should have been. She needed a small adjustment on the shoulder straps and we were told this would cost the standard £195!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview