Star Tours UK Reviews

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Latest Reviews

★★★★★

“Amazing Jouney”

Written on: 24/10/2018 by FionaMorales280 (1 review written)

The crew was polite, courteous, extremely helpful...Meals were very tasty including Jain meals...Cant wait to book my next trip!!!!!!!!!!!!!… Read Full Review

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★★★★★

“This tour rocks ”

Written on: 26/09/2018 by kamrunnessa (1 review written)

Me and my friend has just completed 9 days tour on Sept 23rd2018 with Star tours for the first time with wonderfull experiences.My tour Manager KOMOL was a terrific guide, very knowlegble, enthusiastics and kind.We felt like, we are in a family tour. Our Captain, Mr. Kader was a fantabulous pilot, me and my friend felt very safe in the bus and well behaved too. If I go with any other r tour with Star tours, I will prefer this pair only in my tour. Only 2 things to consider- local guide is a… Read Full Review

Startoursltd's Response to kamrunnessa's Review

Written on: 11/10/2018

Dear kamrunnessa ,

Thank you for your wonderful review.

Kind Regards
Customer Care Team

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★★★☆☆

“Good product but terrible host”

Written on: 22/09/2018 by myopinionmatters06 (1 review written)

We recently booked a Scotland trip and we were a party of 12. Very good product and good value for money. However terribly disappointed by the tour guide and driver; who were patronising and rude to say the least. If your tour host gets irritated by a child crying for 2 mins or two 12 year old girls chatting all day or one wrapper on the floor, they are clearly not in the right job. You allow children in your trips so please accommodate their needs. Instead of helping a family with a distressed… Read Full Review

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★★★★★

“Best of Best !!!!”

Written on: 19/09/2018 by JoannaPowers287 (1 review written)

Bus operator Mr Sikander was best I had because he keep 52/55 lives while driving so heads up to him also tour guide Mr Nikhil also best and knowledgeable . I would strongly recommend this STAR TOURS… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for taking the time to review your tour. We are happy to hear that you enjoyed your tour.

Hope to see you again soon.

Kind Regards
Customer Care Team

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★★★★☆

“Visited 6 Days tour of Italy. Excellent management by...”

Written on: 14/09/2018 by JakeBall215 (1 review written)

Visited Italy recently. Enjoyed very much. Tour manager was very good. Thank you so much for him… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for your wonderful review.

Kind Regards
Customer Care Team

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★★★★★

“Fantastic Majestic Europe”

Written on: 13/09/2018 by Reecca (1 review written)

Just finished Majestic Europe on 2nd Sept'18.Had an excellent time moving around the Europe.Did not miss the Indian meal that we have at home,things were taken care of to the minutest level.Great hotels and comfortable beds made it all the more pleasant. Tour Manager was a superb man and knew his job well.Kudos to him and the Driver who took us through.Thankyou Star Tours will get back with you again.Sorry, forgot to mention the person who helped us in the booking at your Ahemdabad office.He… Read Full Review

Startoursltd's Response to Reecca's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for your wonderful review. We are happy to learn you had a great Majestic Europe tour with us.

Hope to see you again.

Kind Regards
Customer Care Team

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★★★★★

“Wonder tour with wonderful Rishi”

Written on: 10/09/2018 by ahMcKenna257 (1 review written)

We were travelling on wonders of Europe on 31/08/2018 We had an amazing experience with star tours Food quality is really good hotels all were good All the places were covered with enough time Special thanks to tour manager.  His a real gentlemen ...takes care of Everton like a family His historic knowledge is amazing His very helpful and polite and gels with every age group His asset to star tours Thank u once again to our tour manager and star tours for making our dream come It's… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for your kind words, we are happy to hear you had a great Wonders Of Europe tour.

Kind Regards
Customer Care Team

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★☆☆☆☆

“WORST TOUR MANAGER ”

Written on: 10/09/2018 by pjNorris1977 (1 review written)

Treasure of Europe - departed on 21st July - 9 day - The WORST TOUR MANAGER Star tour holds the great value which has been ruined by their tour managers. You can review all negative comments in Trustpiot. The most common complaints are related to Tour manager only. Don’t book the tour if your tour manager is the person we had.  No complaint for star tours and their drivers. Drivers are really good but they can’t do anything against rude managers. I booked the tours for senior… Read Full Review

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★★★★☆

“10 days of bliss-Wonders of Europe”

Written on: 09/09/2018 by VikasTiwari (1 review written)

We went on 10 days wonders of Europe. Really feel for the coach captain as he had to load and unload hundreds of bags and suitcases every morning and evening.What began as regular coach trip soon turned into a fun ride and the 10 days seemed too short.We made some lasting friends during the course and managed some very memorable moments that will be cherished for long. The tour is well designed covering all major landmarks across Switzerland,Germany,France and italy with italy being the… Read Full Review

Startoursltd's Response to VikasTiwari's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you ever so much for your detailed and valued feedback. We offer various services from our India office, so please feel free to get in touch with them for your next travel plans as they would be able to help with Flights, and other options for pickup and drops for our guests coming from India or any where else for that matter.

Kind Regards
Star Tours Customer Care Team

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★★★★★

“Wonderful experience. Kudos to our tour manager”

Written on: 09/09/2018 by amanpreetsinghlamba (1 review written)

Terrific itinerary. Amazing Indian food. Great tour manager. Great coach captain. Nice hotels and reasonably priced. Highly recommended to everyone. Cheers … Read Full Review

Startoursltd's Response to amanpreetsinghlamba's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for taking the time to review your tour. We are happy to hear that you enjoyed your tour.

Hope to see you again soon.

Kind Regards
Customer Care Team

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★★★★★

“Amazing tour with amazing tour manager”

Written on: 08/09/2018 by Trevinodp51 (1 review written)

I was travelling with my wife on wonders of Europe tour starting on 31/08/988 .... we had a amazing experience ..... everything was nicely managed , food was yummy, hotels were good , coach was good ,,,,,all the places mentions in the brochure were covered with enough time .....we had a life time memory ,special thanks to the tour manager ....he is really a gentlemen ....take care of each and every member just like a family ....his very polite and helpful plus had good historic knowledge .....I… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for your wonderful review.

Kind Regards
Customer Care Team

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★☆☆☆☆

“WORSE COMPANY WITHOUT ANY VALUES STAY AWAY FROM THEM ”

Written on: 04/09/2018

TOUR MANAGER I booked my parents holiday who came from india and uncle/aunt holiday with star tours invoiced attached for your reference. We all were excited for there holiday as they have worked hard all there life. We had full faith in your company due to your business runs as family. "As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ specific needs." I would like to give full feedback as well as complaint for entire trip. My… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Client,

I believe we have dealt with your complaint by way of reply and explained the circumstances to you.

Our Coaches have WC on selected tours, and should be used sparingly as it has a limited number of flushes, nonetheless it is open for use, and we make regular stops also.

We believe you have asked us to put the same tour manager on your next tour, which contradicts the above. However we would ask you to go through our general information.

Kind Regards
Star Tours Customer Care

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Jdawada's Comment

Written on: 11/10/2018

I think the reason I ask for same tour manager that was sarcastic comment if you don’t understand English than your company have serious issues. I did receive email from you but I am taking this matter further so waiting for reply it has not been resolved yet so wait and than reply.

Goodluck

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★★★★★

“The best combi for our travel!”

Written on: 03/09/2018 by CharlotteKnight247 (1 review written)

Hey all, I've took 6 day Europe trip without Disney through Star tours and am a happy customer. We were 8 members, which includes my parents and in-laws, my 2 sons, me and my hubby. There was much warmth shown through out the trip for my old in-laws and my young sons by both the Tour manager and the bus pilot, must mention all the lovely co-passengers. By the end of Day 3 itself, we feel like a family already :) It will mostly be an all Indians trip (though they might reside in different… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for your lovely feedback. We are happy to hear you enjoyed the tour and the Tour Manager's singing - fingers crossed he keeps his voice :)

Thank you

Kind Regards
Star Tours Customer Care Team

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★★★★☆

“Great For a Planned Trip without any Hassles”

Written on: 02/09/2018

I took the following trip : Tour : 06 Days - Best of Europe with Disney Departure Date : 04/08/2018 The trip was well planned and smooth. The hotels were excellent and are 3-4 stars usually. The Travelling coach provided was very comfortable, Clean and well maintained. The Coach Driver was quite skilled. A special mention for our Tour Manager(Yesha) as she was very courteous and Helpful. She also went out of her way to try to accommodate extra View Points/Photo Points that… Read Full Review

Startoursltd's Comment

Written on: 11/10/2018

Dear Valued Client,

Thank you for your review, and feedback. Our Best Of Europe tour is designed to give you a quick glimpse of the countries in Question. We do operate other tours which give more time, however as you can understand they are longer in duration.

We would like to thank you for your time reviewing your tour.

Kind Regards,
Star Tours Customer Care

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★★★★★

“Europe trip in May-June 2018”

Written on: 01/09/2018 by Europe2017 (1 review written)

We went online searching for all inclusive trip. We got the best deal ever. Everything was so well organized, hotels, meals and tours. Tour guide Ravindra (hope I have the correct spelling) did a fantastic job. He's the best. Everything went so well and the toughest task for him was to keep all 48 passengers happy. He did a great job. We have recommended this tour to our friends already… Read Full Review

Startoursltd's Response to Europe2017's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for your kind words regarding the tour manager and we are happy to know you have a good tour.

Kind Regards,
Star Tours Customer Care

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★★★★★

“Best of Europe with out Disney”

Written on: 31/08/2018 by ARBabu (1 review written)

We were on tour of 6 days to Belgium, Germany, Switzerland & France. We enjoyed all along the tour specially the traveling on the coach and sight seeing in Brussels, Interlaken city, Geneva & Paris. We are really thankful to our tour manager who explained the tour program in advance and made us enjoy it. He was quite efficient in his job and he entertained us during the travel. We are also thankful to the driver who made us feel safe during traveling even on the ghat road turnings. We enjoyed… Read Full Review

Startoursltd's Response to ARBabu's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for taking the time to review your tour. We are happy to hear that you enjoyed your tour.

Hope to see you again soon.

Kind Regards
Customer Care Team

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★★★★★

“Best tour Manager ( J.J) made our Holliday unforgettable ”

Written on: 30/08/2018 by Abhishek28 (1 review written)

We had 3 days Paris trip JJ was best tour Manager Excellent hotel excellent Food… Read Full Review

Startoursltd's Response to Abhishek28's Review

Written on: 11/10/2018

Thank you for you kind review.

We will pass on your lovely review to the tour manager.

Kind Regards
Customer Care Team

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★★★★★

“Europe on Coach”

Written on: 30/08/2018 by Seshaani (1 review written)

We had a star tour experianxe last year for Scotland and chose it again for Europe trip. Most , nay everybody, had Indian roots and food choices were mostly Indian. Hotels are comfortable and the driver and tour manager were professional. Bus in good condition, no delays, comfortable travel and meticulous planning. Guides arranged were good and did their job. I would have preferred if the inside of the Colloseum in Rome was included in the iterenaey. Overall a wonderful experience… Read Full Review

Startoursltd's Response to Seshaani's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for your wonderful review.

Kind Regards
Customer Care Team

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★★★★★

“Wonders if Europe - Excellent Trip”

Written on: 29/08/2018 by Madhavarao (1 review written)

Happiest Holiday ever had. Thoroughly enjoyed everyday. Food was excellent. Tour Manager was very helpful and friendly. Itienary was exactly followed. We didn't had any issues in the whole trip. Well planned comfortable coach. Stay in Hotels were mostly in four star and three star hotels. Stay was awesome. During Summer Swiss hotels didn't had air conditioning which caused little troubles, apart from this other hotels were great. Indian and Continental food was available everywhere. Suggestion… Read Full Review

Startoursltd's Response to Madhavarao's Review

Written on: 11/10/2018

Dear Valued Client,

Thank you for taking the time to review your tour. We are happy to hear that you enjoyed your tour.

Your feedback is very valuable and we will endeavor like you say to inform in advance regarding the beach excursions. Also ask Tour Managers to point out where you can buy certain things from also to help.

Just make a note for your future travel that AC is quite rare in Engelberg and Central Swiss, which is where we stay. Also some of our Hotels in Europe dont have AC as standard.

Hope to see you again soon.

Kind Regards
Customer Care Team

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★★★☆☆

“Wonders of Europe, Aug 18 2018”

Written on: 29/08/2018

The hotels were awesome except Holiday Inn in Rome and Venice, very old, carpets dirty and smelly. They compromised big time on giving sweets and farshan for lunches and dinner. They gave gulab jamun in the morning and in the evening on the same day. They gave watery sheera twice, milk and sev twice, mango ras twice, fruit salad once and replaced sweets with watermelon at some places. They didn't provide farshan at 90% of the meals. Twice they provided ready made hash browns as farshan… Read Full Review

Funnytraveller's Comment

Written on: 30/08/2018

Also regarding Tour Manager, he was very professional. He maintained his cool and was polite throughout and never got agitated whatsoever. He managed to make arrangements for people who didn't want to take the Paris night tour. He did a good job in managing the tour.

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