Star Tours UK Reviews

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Latest Reviews

★★★★★

“Italy by Flight 11th August - 16th August 2018”

Written on: 20/08/2018 by Shweta.J (1 review written)

We were looking for Italy tour from Netherlands but found no Indian tour from here. As we stayed in UK we knew about Star tours, we contacted them and everything went smooth. Food, accomodation, places they covered were all perfect. Special thanks to our tour manager for his time management and planning as we got enough time to cover everything. Cheers to team Star Tours for their hard work! I would definitely recommend… Read Full Review

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★★★★★

“Best of Europe without Disney”

Written on: 20/08/2018 by Nvramanprasad (1 review written)

Excellent tour. Excellent food. Excellent guide. Excellent stay. I run a small manufacturing unit in Hyderabad, India. Me and my wife have travelled by 6 days Star Tours coach from London to Belgium, Rhine falls, Switzerland and Paris from 9th July 2018 to 15th July 2018. We are delighted with the tour. The travel, the tour guide Atul Sarve, bus driver Nasr were outstanding. We can never forget the details given by our tour guide Atul Sarve. Overall the tour, the food, the stay and the… Read Full Review

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★★★★★

“Treasure of Europe 4th -12th Aug”

Written on: 19/08/2018 by PatelFamily3 (1 review written)

This was our first coach tour and using Star Tours. In addition, it was our first time visiting Europe, we had a great time and enjoyed very much. We met wonderful people and we all from different backgrounds and ages but we still had amazing time together felt like family. The tour was planned well and organised. We were given time to shop and take photos. The restaurants/hotel meals and the hotels we stayed at were good and different. All the sightseeings was breathtaking and loved the trip… Read Full Review

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★★★★★

“Best of Europe with Disney”

Written on: 18/08/2018 by Prerna2312 (1 review written)

I along with my siblings attended Best of Europe with Disney from 4th August with Tour Manager. This was one of my best trip I had in my life. We covered 4 countries in span of 6 days and everything went smooth.The food ,hotels and other arrangements were amazing and more then my expectations. Everything on itinerary was covered.We got an opportunity to see very beautiful places that would not have been possible without Star tours effort. Both our Tour Manager and Driver were very warm and they
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★★☆☆☆

“DISABILITY UNFRIENDLY”

Written on: 17/08/2018 by Rosa24 (1 review written)

I went on 5 day tour in March this year. Before the start of travel I informed Star Tours that I had health problems and they should accommodate my needs. I have profound hearing loss and BPH which requires sudden visit to toilet.They failed to provide working toilet onboard the coach which resulted in urinary infection which nearly hospitalised me. I have complained about this over 6 weeks ago. No come back from them yet. I am scared to travel with them in future… Read Full Review

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★★★☆☆

“UNORGANISED ”

Written on: 17/08/2018 by Heathw356 (1 review written)

Day 1- Our tour manager made a bad impression from the beginning . Our flight was extremely early for no reason as well as it not providing any food or water in a 2 hr flight. Our tour manager wasted ample amount of time on the first day, it was appalling! Our tour itenary stated that we would be doing a lot on the first day however, we didn’t do anything except from stay at our hotel until 5:30, which we agreed to as he said we would be visiting a lot of things afterwards. Although, that… Read Full Review

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★★☆☆☆

“Swiss Special”

Written on: 17/08/2018

My family and I recently went on the Switzerland by air tour with star tours. Having thoroughly enjoyed the Historic Scotland trip with the very lovely tour guide. Switzerland was beautiful and that was the only reason we somewhat enjoyed the tour. The tour guide we had was absolutely TERRIBLE!!!!! I am extremely shocked Star can employ this sort of person. A very lazy and rubbish guide, so many incidents there were issues on this tour. His lack of clarity on pickups, getting timings… Read Full Review

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★★★★★

“Awesome”

Written on: 16/08/2018 by Appu03 (1 review written)

I had booked Star Tours to Scotland for my mom and my aunt. I wanted a tour where they would feel comfortable . Star Tours was recommended by many and I am happy that I chose it for them. The tour manager was excellent . They were sceptical travelling alone but when they returned their smile said it all. They met lot of people young and old and had lots of fun. I will definetly recommend it to my friends and relatives… Read Full Review

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★★★★★

“Treasures of Europe Aug 4 - Aug 12 ”

Written on: 16/08/2018 by HiraShafiq (1 review written)

Just wanted to give a huge thank you to our tour guides, who made this 9 day Treasures of Europe Tour extra special for us!! Everything was so professionally executed and well organized! I highly recommend this tour, it was such a great experience! I have 0 complaints from this trip! This tour included excellent hotel stays, and delicious breakfast, lunch, and dinner! A big thank you again , we wouldn’t have enjoyed this trip without them!! Both of them were so caring and patient and treated… Read Full Review

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★★★★★

“very good trip”

Written on: 16/08/2018 by harshadpatel1964 (1 review written)

i would like to thsnk mr ramana for tsking my family and me on a very good trip around europe, we enjoyed going to all the attractions and had a good time. We enjoyed Switzerland the most, would definetly recommend to my friends. Thank you very much… Read Full Review

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★★★☆☆

“Itinerary changed and hotel not as described”

Written on: 16/08/2018 by Punitgoyal1 (1 review written)

The itinerary was changed and we were not even informed of the changes till we boarded the bus. The itinerary for 4 day Scotland tour at the time of booking stated1 night at Glasgow, 1 night in Inverness and a night at Edinburgh. The actual tour was 3 nights at Glasgow. The tour description stated 3/4 star hotels. We were provided rooms at premier inn which is clearly not 3-4* category. So not worth the money we paid as the product differed majorly from what was described… Read Full Review

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★★☆☆☆

“unsatisfactory”

Written on: 16/08/2018 by dkk5143 (1 review written)

A little naive & not so compassionate chat I have had with Pawan 20 mins ago. I responded to the survey after the chat which was not adequately designed to reflect the customers' views-could have wider choices on answers (don't know or other choices). A friend has travelled with you last week and I thought I could talk to you (live chat). Not easy - answers were polite but bold without compassion and a touch of 'have we now done?' Could have had a little more encouraging attitude. Not Pawan's… Read Full Review

Dkk5143's Response to dkk5143's Review

Written on: 17/08/2018

Star tours should know about this; looks like reviewcentre is much more interested to the customer more than it's client Star Tours.

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★★★★★

“Well planned and well driven tour”

Written on: 16/08/2018

We did a Panoramic Europe tour with Star tours (Booking Ref - 103575) recently and it was a fantastic experience. Star tours staff was very cooperative right from the time of booking, they resolved all our queries. My Parents were going to visit us from India - Star tour India helped them in documentation while applying for the VISA. We both opted for the VISA via star tours UK and was a swift experience - guided us with the process as guess what we came out of VISA office in less than 10… Read Full Review

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★★★★★

“Treasures of Europe Tour - 04/08/2018 to 12/08/2018”

Written on: 15/08/2018 by SanjayPatkar (1 review written)

The tour was superbly organised with meticulous attention to all the details (gourmet food, luxurious stay, comfortable coach travel etc.) for ensuring comfort and pleasure of all the participants. The key element of this memorable tour was friendly and courteous attitude of the tour manager and his colleague, who treated everyone of us like their own family member, which made the whole experience cherishable. … Read Full Review

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★☆☆☆☆

“NOT HAPPY”

Written on: 15/08/2018 by jaygori (1 review written)

i HAVE RECENTLY BEEN TO STAR TOURS PARIS. ITS VERY DISAPPOINTING THE SERVICE WE RECIEVED. BREAKFAST WAS ALWAYS A STRUGGLE, NIGHT TOUR WAS A JOKE, THEY CHARGED HALF OF THE PASSENGERS AND HALF DID NOT PAY BUT THEY HAD NIGHT TOUR. WE DID NOT SEEN MUCH ON NIGHT TOUR ITS WASTE OF MONEY EFFILE TOWER WAS ONLY SHOWED UPTO 2ND FLOOR BUT WE WERE CHARGED FOR 3 FLOORS. NEED A REFUND ON THE BAD SERVICE WE RECIEVED… Read Full Review

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★☆☆☆☆

“Never again ”

Written on: 15/08/2018 by Dristi (1 review written)

Worse experience ,not on time ,almost hour and half late, staff are not nice so rude didn't apologize for delay . customer service is 0 . Never ever again… Read Full Review

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★★★★★

“We had a amazing experience of Star Tour’s six days...”

Written on: 14/08/2018 by Sanjivshah123 (1 review written)

We had a amazing experience of Star Tour’s six days package of Best of Europe . Tour manager and coach driver did an amazing job. We appreciate his guidance and instructions. We enjoyed Bollywood movies and music. Places covered were all nice. Food was awesome! The team also took care of our luggage in a nice way. In short, our experience was far above our expectations. He is a very hardworking person. Once again, many thanks to Star Tours!!!!!… Read Full Review

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★☆☆☆☆

“Very Very worse service in all segment ”

Written on: 13/08/2018 by Maynard271 (1 review written)

We have toook Disneyland Paris tour for four days Hotel services Rubbish Driver knowledge-first time driving in Paris Night Tour - no knowledge Tour Manager Helpless No Music and entertainment during four days Such Hillarious experience Please adress on this or star tour will loose to much Business… Read Full Review

Ani0's Comment

Written on: 14/08/2018

We had lovely time and very good holiday with STAR TOUR .SPECIAL 4 DAYS TO PARIS INCLUDE 2 DAYS AT DESNEY LAND..AND ALSO PARIS BY NIGHT..
THE TOUR GUIDE HAD GOOD WELL EXPERIENCE KNOWLEDGE
THE TOUR GUDE MANAGER WELL LOOKED AFTER ALL OF US..
DURING ALL TOURS THE GUIDE MANAGER ARE RESPONSIBLE TO ALL PROVISIONS...

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★☆☆☆☆

“Italy by Flight ”

Written on: 13/08/2018 by Uriah137 (1 review written)

I booked Italy by flight tour dated from 4/8/18 to 9/8/18. Italy was my dream destination but unfortunately the tour was not a great one.Tour manager lacked knowledge about the region, Food was OK but repetitive and poor quality for 2 days out of 6. Overall it was not value for money. My previous experience was fantastic with them but I think now Star tours are busy so they are not focussing on customer service/satisfaction… Read Full Review

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★★★☆☆

“Driving Tour and Not a Country tour”

Written on: 12/08/2018 by Drakexa292 (1 review written)

I usually do not write review unless I have any positive thing to say. I am writing a review about the star tours so that people can read about our experience and make an informed decision. We took " Wonders of Europe (10 day tour) in June 2018 started from London. Tour lasted for approximately 235 hours for total of 10 days. I want to divide the tour in three sections, 1. sitting in the coach (78 hours). On an average, you sit in the coach for 7.8 hours a day for 10 straight days. 2. sleeping… Read Full Review

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