I paid for a business membership for 1 year then they trued taking another payment from my bank which I already paid. Now they won't let me advertise my dogs as I'm a rescue they said I need business membership which I already have proper

Item advertised had been sold one day earlier, had to pay £5 to get contact details for an item that was no longer available. Advised Preloved who effectively said tough we got your monies and keeping it. Avoid paying to become a full member as you could be buying useless contact information.

Like others I ended up having to upgrade to respond only to discover item was sold. Commission should be gained through sales not charge people for the privilege of responding to an ad

Beware dodgy site upgrade - If you want to click on an ad that is less than 12 days old you have to pay £5 for an upgraded membership. When an item is sold it doesn't get removed from the site. So if you want to ask if something has sold you have to pay! or wait 12 days. There are plenty of free sites out there - best avoid them.

Saw something I wanted to buy but because it was a new advert you have to wait a number of days before you can respond unless you are an upgraded member by paying £5... I did this as I really wanted the item, only to contact the seller and the item had already been sold... I explained what had happened to Preloved but they just fobbed me off in their response and provides no refund!

mY MOM HAS DIED LEAVING ME WITH A WHOLE HOUSE OF UNWANTED ITEMS TO SELL IF PRELOVED SAY YOU CANT SELL PLENTY OF ITEMS THE SAME AS MY MUM OFTEN DID.KEEP THE SAME ITEMS WHAT ARE YOU SUPPOSED TO DO MAYBE ITS THE REASON IT IS NOT THAT POPULAR ITS A SHAME REALLY AS GUMTREE AND THEM ALL DO VERY WELL ,I DONT NO WHAT THE CONCERN IS THAT PRELOVED BANNS YOU AFTER SELLING THE SAME ITEM WIERD OR WHAT, THEY NEED TO HAVE A BIT MORE CLARITY AND THINK THESE DAYS PEOPLE DO HAVE A LOT OF THE SAME ITEMS , I USED TO SELL ELECTRICALS AND I HAD ABOUT 20 OF THE SAME ITEM THAT ARE NOW MY OWN PERSONAL ITEMS. BUT HEY ITS THERE BUISNESS AND YOU HAVE TO FOLLOW THERE RULES

You would think if someone had something to sell and had paid for an account they should be allowed to sell items as they wish, wouldn't you? If I had 4 sofas for sale in a year, or four cars or four camels, or whatever, it would not go against me but because I advertised 4 litters of puppies this year Preloved and Pets for Homes banned me from using the site. I think this is discrimination and it forces me to open my own items for sale web site whereby I and other people who have been discriminated and judged by Preloved admin can advertise at will. Freedom for everyone there especially paying members. I always thought Preloved was brilliant, but watch out they take your membership fee then ban you from using the site when they think you are advertising something too often. WCKT. Boston, Lincs.

What a rip off I signed up as you had to if you want to respond to a ad I was interested in but then the sting in the tail hit you have to be a full member and pay £5 to respond to the ad as it was new or wait until until the ad was old to respond for free which by then the item would be sold.

A reasonably quick sale with no hassle and what's more it's free. Will always use preloved in the future.

I transferred £310 across via paypal to a member of preloved for a computer after which all communication stopped from that member. It was an obvious scam to rip me off but not preloved's fault, they can't control what they don't know. However, I then notified preloved of the issue and at the same time started proceedings with paypal to get my money back. The preloved customer did not communicate at all with paypal, another obvious indicator that they only had the intention of stealing the money in the first place. Preloved were basic in their help. Thankfully paypal refunded my money. Preloved emailed me saying that the member had said the issue had been resolved. I told them it had not and that their member was obviously using their system to steal money from their members. Nevertheless, preloved have reinstated that persons account (if they ever suspended it in the first place) and are allowing them to carry on as before. Their actions since the beginning of proceedings are sparse and uncaring at best! I will be notifying paypal of all this as why they should have to pay for preloved's ongoing indifference is beyond me.

Attempted to reply to an ad but couldn't remember my password.Clicked the reset password button , no response from preloved.(have checked my spam folder). Have tried about ten times now over two days and still had no reset email. Have attempted to find another way of contacting i.e by phone but no luck.The site prevents me from using it because I have used it in the past so it recognises my email but won't log me in as I can't give a password.short of setting up another email and newly registering I can't use this site. it's very frustrating for me,but mostly I feel sorry for anyone who is using this service to sell as I'm sure I'm not the only person this has happened to and it means the advertisers are missing out on sales.

Found a pretty rare jacket that I wanted to buy on Preloved, created an account, and messaged the seller. After a few days of no response, I contact Preloved to see if anything was up with my account. Turns out that I had to confirm my identity with them in order to message someone. Good thing I asked or I would have never found out. After twelve (12) DAYS of jumping through hoops, confirming addresses, Preloved sending me a letter in the post with a pin-number, still waiting for Preloved to re-activate my account, I was able to contact the seller, but the coat had been sold the day before. I literally had the cash sitting in my bank account for this jacket. I had cash-on hand to purchase it, but because of this site and its ridiculous policy, I was unable to reach the seller in time. I will not be using this site again and I don't recommend anyone waste their time doing so either.

Aside from the fact nothing gets sold ANYBODY considering using this site needs to think again every review of this site claims issues ie non sales fake members , having indulged myself I wish I had had read the reviews myself ,my personal details were fraudalantly obtained, including card numbers by what seemed a genuine member who once they had these disappeared into the ether, looking into their account made realise it was a scam, I had never experienced this type if fraud on ebay. Preloved is a scam site generating income through site traffic adverts abound, I have reported the member and site to appropriate authorities, I would really recommend steering clear of this dodgy site, preloved take note theres a reason why ebay use such stringent rules and security, to protect the users!!

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Preloved - A complete waste of space, and more importantly money. You can't use advanced search or answer adverts within 10 days unless you pay £5. So mug that I am, I paid. Only then do you dicsover that, firstly, the search options are pathetically limited, so it's hard to whittle away the pointless and useless ads - I still end up scrolling through forests of inadequately filtered \"results\". Then, secondly, when you do find something send a request and wait... and wait... and wait... Complete and utter pants. That's my experience. I feel completely ripped off. Suggestion to Preloved:let people try the site for a week before deciding (though a day would probably be enough!). T&C permit no refunds, claiming that once you've signed in you have used the services of the site.

Preloved is a really easy site to work.It has graet bargins on it like a ds
just for 65 pound.Al the selling on the website is for free.