Gainsborough 10.5kW Deluxe Electric Shower Reviews

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Gainsborough 10.5kW Deluxe Electric Shower

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Latest Reviews

★☆☆☆☆

“My 2nd Gainsborough 10.5se burn out”

Written on: 09/09/2018 by okJenkins235 (1 review written)

I've replaced this Gainsborough 10.5se shower with the identical Gainsborough 10.5se shower both with same faults after 14 months of moderate use the engine burns out. I believe it's a manufacturer fault and should be looked in to. Overall it's a good product but needs to last a few years at least… Read Full Review

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★★★★★

“Very powerful for an electric shower”

Written on: 24/12/2017 by paulmatthewssurv (4 reviews written)

This is the most powerful electric shower you can buy at 10.5 kw although if your existing shower is less powerful you will need to upgrade the shower supply wiring. For an electric shower this is excellent although not, of course, as powerful as a shower supplied from a Combi boiler. I bought this to replace my existing (identical) shower as it had developed a fault which meant it started to "boil" after it was switched off and had to be quickly switched back on again for a moment before… Read Full Review

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★☆☆☆☆

“Worst Customer Service in the World”

Written on: 07/09/2016 by B.Smyth (1 review written)

Purchased as a replacement for an existing Gainsborough shower and the new one was faulty. Tried a number of times to contact customer support but could not get through as they were "busy with other customers" Emailed and got an automated response but no follow up call. I returned the shower to Gainsborough After 4 weeks and quite a considerable amount of emails I Was told they didn't receive it, even though I had proof of it being signed for. Eventually I was informed that they would refund… Read Full Review

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★☆☆☆☆

“Ok if you are due to sell your home within 2 years!”

Written on: 23/04/2014 by Mark420 (1 review written)

Bought a 8.5 shower and then a 10.5 replacement engine after the 8.5 died ( it only lasted just shy of 3 years) bought the 10.5 engine in November 2011 and no one at Gainsborough told me of the incompatibility between the shower heads of the two models at the time of purchase and problems ensued. I was charged £67 call out fee and the price of a new shower head. Now the 10.5 has died after 2 years and 5 months. Unlike many places selling showers they only offer a standard 1 year warranty… Read Full Review

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★★★★★

“Delux 10.5 replacement shower engine”

Written on: 05/04/2013

This item arrived today , promptly as advised .the replacement engine was in double strong cardboard packing , and arrived in excellent order. It was simple for electrician to install took about 10 minutes. After installing I couldn,t wait to try it out . Wow! ,Super enough power to reach the back of the shower with ease . The water was very warm and adjustable far below the setting of the old one. I would say I have an excellent shower again . Thanks Gainsborough and Aqualisa products… Read Full Review

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★★☆☆☆

“This shower looks good and performs very well. But....”

Written on: 13/11/2011 by toptenor (1 review written)

This shower looks great and performance is all you could ask for, but if anything goes wrong you have to buy a complete new inside which is just as expensive if not more than buying a new one. Now that is a great shame! You can be throwing away a unit which is still 99% perfect into a landfill site. Now that is disgracefull! What about the environment! The only working spare part that you can buy is the PRD ie the small pressure relief device which will pop if the rose gets blocked. You can… Read Full Review

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★★☆☆☆

“I've had a Gainsborough 9.5E shower fitted for less...”

Written on: 28/01/2011

I've had a Gainsborough 9.5E shower fitted for less than six months - first experienced problems with the temperature dial needing to be constantly raised to maintain warm water (it's now at maximum, and not very hot) and now there's a serious loss of pressure and water flooding out of the casing (pressure valve gone). It's a small and sleek unit which is otherwise easy to use, but I'm not impressed. It seems none of these units last more than a few months… Read Full Review

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★☆☆☆☆

“ ”

Written on: 10/10/2010


I have had two 10.5kw showers fitted both failed within 6months. Both showers blew the pressure relief valves. Plumber checked the mains water pressure which was within the specified range. Replaced both relief valves and the valves failed within 1month. Showers are not fit for purpose. Last time I would purchase a Gainsborough shower… Read Full Review

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Toptenor's Comment

Written on: 13/11/2011

This is a very unfair comment and reflects a total misunderstanding of how the shower works.
The pressure relief valve is there to protect the shower. The reason it pops is when there is a blockage at the rose. Either clogged or someone's hand (like my polish tennent).
When a fuse blows its not a faulty fuse board but the operation of a protective device.

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★☆☆☆☆

“Bought a new Gainborought 9.5E and had it...”

Written on: 02/09/2010

Bought a new Gainborought 9.5E and had it professionaly installed . The elctrican told us that we would be lucky if it ran for a year if regulary used more than once daily. He said he gets call out all the time to sort out electric shower problems , and Gainsborought were top of the list by a long stretch for breakdown. He said that they are not worth fixing and suggested should the shower give problems to simply bin it and replace with a quality brand. The plumber who plumed in the shower also… Read Full Review

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★☆☆☆☆

“We,ve had our Gainsborough 10.5 es electric shower for...”

Written on: 03/08/2010

We,ve had our Gainsborough 10.5 es electric shower for 16months and paid £33 for the extra cover, but Gainsborough customer care line at first tried to diagnose the fault over the phone! then said we would have to pay for parts and were unable to help regarding this problem. I'm discusted with them and will never buy a Gainsborough shower again… Read Full Review

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★☆☆☆☆

“Had a 5 of these (9.5KW) installed in some let...”

Written on: 08/02/2010

Had a 5 of these (9.5KW) installed in some let properties a couple of years ago 1 failed after 2 weeks another after 6 months - in fairness both were replaced under warranty. Since then had problems with all. New showerheads, new engine in one, another leaking. Had to pay for parts. Now one with no flow. Now replacing as they fail NOT GAINBOROUGH! (I expect not long now for the rest!!). Buy cheap buy twice--- NEVER AGAIN… Read Full Review

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★☆☆☆☆

“Like - works ok (when it's working) ”

Written on: 24/08/2009

Like - works ok (when it's working)

Don't like - fitting, reliability

We bought this shower almost a year ago. It was really difficult to fit and the cover was almost impossible to fit on. Since then it has stopped working twice and we have had to buy the same part (approx £10) both times to fix it… Read Full Review

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★★★★★

“if i could find another shower like the Gainsborough...”

Written on: 18/10/2008

if i could find another shower like the Gainsborough 10.5kW Deluxe Electric Shower i have had for 10yrs i would. we have had our gainsborough 1200 power shower for 10yrs and the motor has just burnt out… Read Full Review

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★★☆☆☆

“Two Gainsborough 10.5 showers installed in my house...”

Written on: 06/08/2008

Two Gainsborough 10.5 showers installed in my house failed after just over year! When I spoke to the customer services department I was told I had been very 'unlucky' and it really shouldn't happen again! Doesn't make me want to buy another!… Read Full Review

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★☆☆☆☆

“Although our Gainsborough 10.5kW Deluxe Electric...”

Written on: 18/07/2008

Although our Gainsborough 10.5kW Deluxe Electric Shower was only 9 months old and still covered by the guarantee, Gainsborough customer care line were unable to help us regarding this problem. I'm very disappointed… Read Full Review

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