DFDS Seaways, Harwich to Esbjerg Reviews

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★★☆☆☆
1.7 / 5
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  • Food - quality & variety

  • Entertainment on board

  • Value For Money

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DFDS Seaways, Harwich  to Esbjerg

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Latest Reviews

★☆☆☆☆

“what an attitude to a complaint!”

Written on: 14/08/2014 by karonallen (1 review written)

we were held up by road works on the motorway and arrived late at check in so asked if we would still be allowed to board. We were advised we would be and were parked on an open deck along with other cars. The crossing was extremely smooth so were surprised on approaching Denmark to see the cars on the open deck being hosed down. When we got to our car on arrival it was extremely wet and in fact covered with puddles of water. Nobody told us that the car had been hosed and why… Read Full Review

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★☆☆☆☆

“Customers pay dearly for DFDS blunder”

Written on: 30/07/2013 by Laverdaman (1 review written)

I chose DFDS to mimise motorway travel on my 650cc enduro motorcycle in getting to my destination not far from Hamburg. 180 miles to and from Ebsjerg seemed the sensible option but as you'll find out fate was not on my side! The weather during the week was often foul so a pleasant and reliable ferry crossing was hoped for. Yet the outward trip was spoilt by high prices for example £5.40 for a pint of Carlsberg and around £25 for a buffet and £10 for breakfast. On a positive note at least… Read Full Review

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Vincentman's Response to Laverdaman's Review

Written on: 19/08/2013

We were booked on the Saturday sailing from Harwich to Esbjerg on the day the crash happened, and would endorse all of Laverdaman's comments above. DFDS's handling of the several hundred passengers waiting to board was lamentable. Not until close to midnight did they offer to feed us. Our experience of trying to claim compensation is as reported above. They have not even paid for the hotel which they booked for us on the Sunday night when they were still peddling the fiction that the ferry would sail the following night and we could rescue some of our holiday.

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★☆☆☆☆

“Beware - 100% cancellation fees AT ANY TIME”

Written on: 28/02/2012

DO NOT BOOK with DFDS unless you are absolutely certain you want to go. I booked a place for a car and a family of 4 and wanted to cancel a full 5 months in advance. DFDS told me that I would forfeit the entire booking fee (about £1,700), oh but I would get a refund on the meals. I will NEVER NEVER NEVER use DFDS ever again… Read Full Review

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★☆☆☆☆

“This cruise was the worst one I had experienced. The...”

Written on: 15/12/2010

This cruise was the worst one I had experienced. The ship rocked so much that I was seasick for the whole time onboard and couldn't get any sleep or consume much food. Also, the buffet food they offer in their seven seas restaurant is a total ripoff for the price they are charging you bearing in mind that the price does not even offer you basic tea or coffee. It costs £2.50 for a bottle of water. I find it is unacceptable and despicable that hot drinks are not included in a £26 buffet plus… Read Full Review

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★★★★★

“The Harwich to Esbjerg mini cruise, was clean,...”

Written on: 12/09/2008 by shel1958 (1 review written)

The Harwich to Esbjerg mini cruise, was clean, comfortable, TV in the cabins, great showers, lovely views from dining room windows. Children's entertainer one way and folk singer on return. Food is good but pricey. Eg. breakfast is around £9 per adult (2008); half price for children. Teas and coffees about £2 each if purchased in the bar or cafe. Very relaxing crossing indeed… Read Full Review

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