Getting Personal Reviews - www.gettingpersonal.co.uk

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★★★★★
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Latest Reviews

★☆☆☆☆

“MISSING PARCEL/BAD SERVICE/BAD CUSTOMER SERVICE”

Written on: 03/11/2017 by Reynolds17 (1 review written)

ordered a gift for our friends new home. Parcel never arrived, over 2 weeks later they have no idea where the parcel is. Suggested that I call the local sorting office when I already explained it's a gift for our friends who live in a completely different area ! completely unhelpful and then said they couldn't refund because we had to wait 10 days - what a joke ! NEVER USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“Worst birthday gift”

Written on: 25/09/2017 by Aayah (1 review written)

Complete waste of time took my money no gift and messed around 10 days later i had to call for a refund after several messages and running around… Read Full Review

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★★★★★

“Wine & label for emerald anniversary”

Written on: 08/09/2017 by PennyWarren (1 review written)

Very easy to order online, the site was excellent & simple to complete, fast response to the order too. The only letdown was the post office which took a week to deliver with 2nd class post (which I had requested!) so I was very stressed that it would not arrive in time for the party tomorrow. The goods however were great & I am sure will be well received by my friends thank you. Would have no hesitation in recommending this firm… Read Full Review

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★☆☆☆☆

“Part order received that breached data protection ”

Written on: 25/08/2017 by Eileencs (1 review written)

Having recieved champagne flutes for a wedding present, the gift box I ordered was missing. On telephoning I spoke with a girl who laughed, refused to refund the next day delivery because I had recieved my order. But I still have to wait for the gift box to arrive in four days time. Six days to wait for a complete order is not next day delivery. But a refund was refused by the person I dealt with. Also I have a delivery note for somebody else in the package, so somebody will have my personal… Read Full Review

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★★★★★

“Amazing ”

Written on: 14/08/2017 by 359Blackburn (1 review written)

I can say definitely the best service and product for the money I've ever purchased outstanding would definitely recommend… Read Full Review

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★☆☆☆☆

“GUARANTEED SATURDAY DELIVERY IS NOT TRUE”

Written on: 17/07/2017 by BrysonMyrick (1 review written)

I paid £11.99 for a Guaranteed Saturday delivery as advertised on friday 07 July for the next day. It didnt get sent. I was told it would be delivered the next Saturday 15 July. I got a message at 11.40 am on that Saturday to say it wont be delivered that day as there was a traffic incident. What's wrong with the afternoon delivery as the depot is only a few miles away from delivery address ?. In short, unreliable… Read Full Review

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★★☆☆☆

“Dishonest offers and poor/non-existent delivery.”

Written on: 12/05/2017

Do not use them - simple as… Read Full Review

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★★★★★

“Fantastic service and product”

Written on: 29/03/2017 by Marleys455 (1 review written)

I ordered a personalised birthday card and the quality of the photo I sent was not too good, I was warned that the definition may not be excellent. I proceeded with my order and two days later the card arrived. The quality is great! Using the website to create my card was so simple. I tried two other websites before using Getting personal, and gave up after half an hour! Their website/procedure to create my personalised card took seconds and I am so happy with the product. I shall use this… Read Full Review

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★☆☆☆☆

“Disgraceful increase ”

Written on: 06/03/2017 by Davalyn (1 review written)

I have spent a lot of money with yourselves but this must now stop, I can't believe the increase you have put on your cards. How can you possibly justify that kind of increase it's shocking… Read Full Review

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★☆☆☆☆

“Horrible wedding cake knife”

Written on: 09/02/2017 by Stoyanova (1 review written)

Do you really want to know what i think? You tricked with me. What i see on the picture is completely different from what you sent to me. This is disgusting, I will never use this knife on my wedding. I'm very disappointed. Please everyone be very careful when you shopping from this shop!… Read Full Review

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★☆☆☆☆

“Bad experience ”

Written on: 25/01/2017 by ptFarley275 (1 review written)

How can a gift company send gift with out message. Caused me a very embarrassing experience… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 09/01/2017 by mprice111 (1 review written)

Ordered a Xmas gift 14th Dec it is now 9th Jan still no order after dozens of emails and phone calls and empty promises Absolutely appalling service and I'm being bombarded with emails hourly offering next day service total complete lies DISGRACEFUL… Read Full Review

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★☆☆☆☆

“STILL WAITING FOR A REFUND”

Written on: 24/12/2016 by 62Cochrane (1 review written)

I Orderd a present for a friend and the start of December and still have not received this item. I am emailed so many times and been told that it must of been lost in the post. I have no been asked about 3 times if I would like a refund or for them to send the item out again but this will take 10 working days. I am so unhappy and feel like Ive been messed around so much. I WOULD LIKE A REFUND. I HAVE TOLD THEM THIS BY EMAIL AND BY THEIR CONTACTS. I really want this sorted!!! I feel so angry and… Read Full Review

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★★★★★

“Faultless!”

Written on: 20/12/2016 by Joshua88 (1 review written)

Felt compelled to write a review after seeing all the negative reviews recently! Ordered my item on Saturday evening and it arrived today in the post (Tuesday)! Fantastic speedy delivery and high quality calendar, will definitely use again and will recommend to all… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 20/12/2016 by Yuriko (1 review written)

I had to chase my order (gifts) because they weren't dispatched when promised. I was told Getting Personal 'didn't foresee Christmas' and there would be a delay. I was then told on two separate occasions that they will send my order directly to the recipients, but they turned up at the wrong place and I was refused any reimbursement for the additional £11 I have had to pay to post the gifts to the right place myself before Christmas… Read Full Review

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★☆☆☆☆

“RIDICULOUS COMPANY - STAY CLEAR!!!!!”

Written on: 20/12/2016 by G.Bajwa (1 review written)

RIDICULOUS COMPANY - STAY CLEAR!!!!!!! Where do I start? Firstly I wouldn’t even give this company 1 star if I didn’t have to! Ordered 2 very important personalised baubles on 11th December – at which point the website did not mention any delay in production or delivery….. I decided to than chase up my order on 16th dec because the status was still in production on the day it should have been despatched. I was simply told by someone called ***** via live chat not to worry and that the… Read Full Review

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★★★★☆

“Efficiency and responsiveness”

Written on: 18/11/2016 by consciens (1 review written)

+++ . Speed in taking into account the order and its delivery . Efficiency and responsiveness of their customer service . Courtesy . commercial sense ++ . Value for money . professionalism + . Quality of the good - . Check of product before dispatch If you need an original and personalised gift to offer at the last minute, this site is the right place for you. … Read Full Review

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★★★☆☆

“Heart Compact Mirror”

Written on: 14/10/2016 by GB12345 (1 review written)

I purchased a personalised heart compact mirror seems to be good quality and nice lettering on the back with the message that I requested. It is for a birthday present, delivery was on time, gift box was good too. However as it was a heart shaped mirror it was very difficult to actual see your reflection in it, would be difficult to use to touch up your makeup for example. So overall nice gift but not very practical… Read Full Review

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★☆☆☆☆

“Appalling ! Steer clear ! Poor quality ! Late delivery ! ”

Written on: 05/10/2016

I ordered a personalised apron and cufflinks for my husbands birthday. Paid extra for the 24hour delivery, items arrived 3 days later. Badly packaged. Cufflinks were scratched. I contacted this company and they sent new cufflinks, they have arrived and one of the numbers on the engraving on the cufflinks is smudged ! The apron was such poor quality, it looks like it will fall apart. I have only just seen other reviews on here and wish I had seen them earlier. Seems to be consistently bad… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 26/07/2016 by HayleyThornton27 (1 review written)

Ordered a personalised Arsenal book engraved and with a message inside for a 70th birthday. Engraving was spelt wrong. Emailed company and they suggested an "urgent replacement." Product didn't arrive in time yet money was taken out of my account almost two weeks earlier. Appalling service an incompetent spellers. Am £60 out of pocket with no gift to give on a monumental birthday. STAY CLEAR OF THIS COMPANY AS TNEY DONT APPEAR TO CARE. Head office will be getting a letter of complaint… Read Full Review

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