Arnold Clark, Leyland, Lancashire Reviews

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★★☆☆☆
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Latest Reviews

★★★★★

“Excellent customer service ”

Written on: 27/09/2017 by ConradChavez (1 review written)

I had a fantastic experience at Arnold Clark Leyland! This was my first time buying from a dealership and I was made to feel so at ease with the two guys I dealt with ! I was took on a lovely test drive, as I didn't know the area one of the men made sure I got a good feel of the car without getting worried of being lost! The staff are so friendly and as id never bought a car on finance before used all the right language to make it easily for my to understand! Will definitely be buying from here… Read Full Review

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★☆☆☆☆

“terrible after care!”

Written on: 11/01/2015 by Jaylyn45 (1 review written)

Bought a car from arnold clark, very excited about it as had been looking for one for months. BUT the day after collecting it, I noticed a strange noise coming from the rear. I took it back in where I left it for the day. I went to collect it and was told that they had replaced a shock absorber but that it wasnt the cause of the noise! Noise still there I was told to take it away and let the noise "develop"!!!! After a couple of weeks I rang up to telk them I was booking it in again, only to be… Read Full Review

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★★★★★

“ds3 d-sport e-hdi”

Written on: 11/07/2014 by ds3sheila (1 review written)

i got my citroen ds3 from arnold clark leyland and all the staff at arnold clark were great had a scratch on the front of the car and it was put in to the body shop and come out like new and the sales executive was great very happy with the deal he got me 10/10 to all the staff at arnold clark leyland… Read Full Review

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★☆☆☆☆

“pushy, arrogant and lacking in knowledge”

Written on: 29/06/2014 by Ryan1962 (1 review written)

We drove out of our way to visit this dealer, as we had bought a car from them last year and were really impressed. Not any more. We sat down to do the figures before the test drive, as we wanted to be up front that it was financially dependent on a sale. We were told that pcp was nit good for us but the repayments offered were six hundred pounds a month. When we Said no chance, we were asked out right, what made you think you could come here and afford this car in the first place? How rude!… Read Full Review

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★☆☆☆☆

“I am convinced that all they do is hoover the cars...”

Written on: 07/05/2014 by Malph (1 review written)

I am convinced that all they do is hoover the cars out, slap a yellow sticker on it and send it on its way only for an unsuspecting customer to have to determine the various faults. I have had my car in 4 times since I bought it 2 months ago and the useless, terse, unhelpful unskilled unprofessional staff still haven't fixed the various problems. I think they'll only be interested in fixing issues once the warranty is up and il have to pay for it… Read Full Review

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★☆☆☆☆

“Cocky, lack of customer service or accountability!!”

Written on: 04/03/2014 by Gmonk1983 (1 review written)

Discussing! Bought a car on the Saturday signed for it on the Tuesday I was due to collect, to receive a call to say the under valued the car and want to change my deal!! I could not afford there offer, instead of an apology for there error I had to beg for my deposit back and compensation for the cost of me cancelling my car insurance! The manager is cocky and lacks people skills, I'm defo off to Evans halshaw , never again please avoid!!! … Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 31/10/2013

Absolute joke. Bought car, extended warranty and 2 prepayed services and MOTs. 4 months later and its 1st service after 3000 miles. They charged me 700 for changing timing belt and brakes! Only after 3000 miles! 4000 miles later and at 2nd service it cost another 400 for brake discs and fluid. There was also a problem with the clutch but even though it was covered under warranty they wanted a few hundred pounds to investigate 1st! So much for extended warranty and prepayed services and… Read Full Review

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★★★★★

“Fantastic deals on four wheels !!!!!!!!!!”

Written on: 04/02/2013 by Samjones12345 (1 review written)

The staff at Leyland were very helpful and provided me with a great deal on a Ford Fiesta. I love my new car more than the old one, which i part ex. I want every one to know that if you want great customer service and good deals, visit Arnold Clark in Leyland. You are sure to get a great car at the right price. I had a good experience and the sales team made my family very welcomed and gave everyone a hot chocolate before we sat and negotiated the T&Cs. Never thought i would be so excited over… Read Full Review

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Malph's Response to Samjones12345's Review

Written on: 08/05/2014

Oh please, could it be any more obvious that someone from arnold clarks wrote this review

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★★☆☆☆

“I went to trade in my older car for a 56 plate....”

Written on: 13/10/2009

I went to trade in my older car for a 56 plate. Salesman was pushy tried every trick in the book to make me buy (saying things like, we've only just got this in, had alot of interest, so be quick etc)
He must have thought I was born yesterday!
I did actually buy, because the price was right, my trade in price was right and it was the car i had been looking for for a while (and it was local!)

You MUST check the car thoroughly before you buy because after you drive it off the show court they… Read Full Review

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★★★★☆

“Did my research on the Arnold Clark website. Saw the...”

Written on: 19/01/2009

Did my research on the Arnold Clark website. Saw the car that I was interested in. Made a phone call Tuesday morning and arranged an appointment for that afternoon. My contact was waiting for me and after a few pleasantries and a welcome cup of coffee we got down to business.
This was conducted in a friendly and professional manner in very pleasant surroundings. As in all of these type of transactions the operative follows a standard pattern. I was in no particular hurry so it wasn't a… Read Full Review

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☆☆☆☆☆

“This Sunday after a lot of research on Arnold Clarks...”

Written on: 08/12/2008 by urbanracer (1 review written)

This Sunday after a lot of research on Arnold Clarks web site I called at the Leyland branch. I have already made my mind up want I wanted, I found the car I was going to buy the sales looked at my part exchange a 57 plate car and I thought a deal would be done and I would have been driving my new car today.
But before he would give a price to change cars they wanted to know a lot of personel information, all I want was the price to swap.
So I had wasted a lot of time in research my time on… Read Full Review

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☆☆☆☆☆

“After passing my driving test, I initially wanted to...”

Written on: 24/12/2007 by reginakhanum (1 review written)

After passing my driving test, I initially wanted to buy a second hand car from the autotrader, due to my budget and lack of driving experiance. After viewing about five cars I realised they were all high mileage and in poor condition. To overcome these problems and for peace of mind, I decided to buy something a bit newer and reliable. I had heard of Arnold Clarke (AC) as their show rooms are local to where I live, and my research indicated they offerred competitive finance deals.
On arrival… Read Full Review

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★★☆☆☆

“If you want a car at a good price - go, haggle and get...”

Written on: 28/06/2007 by Bob212 (1 review written)

If you want a car at a good price - go, haggle and get a good deal - check the vehicle and you won't be disappointed - anything you miss will come back to bite you… Read Full Review

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