Jet2holidays Reviews - www.jet2holidays.com

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Latest Reviews

★★☆☆☆

“Food absolutely horrible”

Written on: 29/09/2017 by Lesgroberts (1 review written)

Booked hotel garda bellevue -limone -lake garda -Italy - September 2017 Positives - clean hotel, room lovely with fresh towels every day (only problem no tea making facilities in room). Our lake view was spectacular thought we had the perfect setting for our special anniversary holiday. Staff in restaurant, bar & pool bar were friendly & helpful (although 90% didn't speak English) Negative -The Food We were expecting to taste authentic Italian food what we got was bland, dry, over cooked… Read Full Review

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★☆☆☆☆

“Jet2holidays/ hotel pelicanos ocas Benidorm ”

Written on: 03/09/2017 by McCallum46 (1 review written)

I have just spent a week at pelicanosocas it was bloody awful I went all inclusive and paid twice as much as I usely do to get a better service and better food . I was wrong the food was aimed at the Spanish holidaymakers every meal had 6-7 fish dishes the only thing edible was cold chips and cold pizza. My wife complained about a piece of metal scouring pad in the porridge the head waiter said sorry but left the porridge on so kid could have choked on we also complained to the rep lizzy who… Read Full Review

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★★★★★

“Fantastic ”

Written on: 19/08/2017 by JoannaHarrison (1 review written)

Just arrived home from Benidorm after booking a full package Holiday with Jet2.The flight to Alicante was lovely , the flight attendants was helpful. When we arrived at Alicante the jet2 coach was waiting for us to take us to our Hotel. We had all the information we needed to know delivered to our hotel room from Jet2 rep.I can honestly say I have nothing to complain about Jet2 .Don't let some of the bad reviews put you off. I will be hundred percent booking with Jet2 for my next years Holiday… Read Full Review

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★★★★★

“Brilliant holiday, no issues here!”

Written on: 10/08/2017 by Laura81921 (2 reviews written)

Booked with Jet2 mainly because you could filter search results by room type (seems a little thing but after hours on other sites getting annoyed with not finding an apartment this was a massive help). Holiday went seamlessly, we liked the fact that the reps were there but not in your face. We had a welcome letter with details of how to contact them. Much better than a pushy sales rep at a "welcome meeting". Only slight downsides were a long transfer time on the return journey and no hot… Read Full Review

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★★★★★

“Great service again ”

Written on: 18/07/2017

Third holiday with jet 2 this year, always travel with them. Great service, easy and smooth booking and administration. Can't fault the airline or its service. Will be back again soon, Thank you… Read Full Review

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★★★★★

“Great Holiday”

Written on: 27/06/2017

First holiday booked with Jet2 excellent service at every stage. Staff are very friendly and efficient and are in attendance at all airports, coach transport and really explain everything so that you don't encounter any problems. Would have no hesitation in booking a holiday with them. Always happy staff which says a lot about the culture of the company. Well done keep it up… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 17/06/2017 by StanleyGraham403 (1 review written)

We have recently returned from a Jet2 holiday and from booking to check in to the holiday and return Jet2 were fab - the staff were helpful, happy and made us feel like our business was appreciated - we will be booking our next holiday through `Jet2 imminently - keep up the great work !!… Read Full Review

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★★★★☆

“Well Looked After”

Written on: 13/06/2017 by CamillaTemple164 (1 review written)

First time with Jet 2 Holidays. Really well looked after , very professional and well organised. Will recommend to all family and friends. 10 out of 10 well done Jet 2 .Cant wait for next holliday… Read Full Review

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★★★★★

“Great service hassle free”

Written on: 08/06/2017 by Springhill88 (1 review written)

We have flown with jet2 many times and find the service excelent booking in is hassle free all staff very helpfull on board service great crew lovely and efficient we had same experience on return flight will always use jet2 for our package holidays… Read Full Review

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★☆☆☆☆

“Customer Service After Payment Severely Restricted,...”

Written on: 14/12/2016 by Abdieli1977 (1 review written)

I have recently been on a trip with Jet 2 to Lanzarote. Coming up to the trip i read some concerning reviews about the resort being family orientated and engaged with Jet 2 on this. First call was great the chap said I could cancel this trip and move another trip I had booked forward to replace this trip, no mention of extra costs. When I called back the next day a different agent brought up cancellation charges and administrative fees and allowing me 24 hrs to find another suitable… Read Full Review

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★★★★★

“efficient, clean and friendly”

Written on: 13/12/2016 by Davenport378 (1 review written)

our first time with jet2 holidays and we are very pleased with the experience.It was a big bonus to us as an elderly couple being able to hand over our suitcases to the airline reps in our hotel reception and not seeing them again until we reached west midlands airport. that put the icing on the cake and made a brilliant holiday even more special.many thanks to all the staff at jet2 holidays.will see you all again next year… Read Full Review

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★★★☆☆

“DIY holiday”

Written on: 03/12/2016

Recently travelled to Lanzarote with Jet2 holidays. Checkin at Edinburgh airport fast efficient and friendly. Good flight but once in Lanzarote had to wait on the plane for stairs to arrive. Waited 'ages'on luggage. Difficult to locate jet2 reps who gave vague directions to coaches. Waited 'ages' on the coach' rep finally appeared and said that 4 passengers were 'missing' presumably taken a taxi - sensible people! Coach transfer was unescorted - driver went to a hotel where no one got… Read Full Review

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★★★★★

“A great holiday!”

Written on: 16/10/2016 by KarenLong (1 review written)

Just returned from Torremolinos on a jet2 holiday, everything was perfect from the check-in at Leeds Bradford, flight landed 40 minutes early into Malaga where transfer coach was already waiting, Sol Timor apartments in a perfect location, straightforward check-in on return journey as jet2 staff were available in airport to direct you to correct place and return flight landed 30 minutes early. The whole experience was smooth and trouble free and some of the bigger tour operaters could learn a… Read Full Review

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★★★☆☆

“Sickness Bug”

Written on: 07/10/2016

Stayed at Marconfort Beach Club Hotel, Torremolinos, in September and both my husband and myself came down with the sickness and diahorrhea bug. Unfortunately we hadn't read reviews before we booked. There is a problem going on in this hotel as the amount of people who were affected during our weeks stay was worrying. Something should be done as there seems to be daily reviews about this problem. I am aware people are not affected but this is the first holiday I have ever been on with an on… Read Full Review

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★★★★★

“They really looked after us!”

Written on: 06/10/2016 by Beatnik48 (1 review written)

We have just holidayed for 10 days in Crete, and the Jet2 staff were marvellous. We are both disabled, and the staff looked after us so well, from arriving at our local airport to getting back home again. Our reps in Crete were incredible, and we are looking forward to our next holiday in Crete so that we can see them again. It's a shame we can't name specific members of staff, but you know who you are - thank you so much!… Read Full Review

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★★★★★

“Excellent time with jet2 holidays ”

Written on: 22/09/2016 by Shugstar (1 review written)

Excellent flight and didn't bother you on holiday unless you needed them… Read Full Review

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★★☆☆☆

“Avoid avoid avoid”

Written on: 23/08/2016 by Quinn68 (1 review written)

2wks in Los hibiscos hotel lanzarote never again .our safe key went missing they wanted 50€ to replace it.jet2 rep spoke with management and wot a surprise it turned up under our surplus loo roll.rat race to have a lounger at the pool they queued from 8.30am boring when at the pool all inclusive pool bar was pathetic.also had to hire a fan (no air con)reception staff appeared uninterested.and hotel staff did not look happy spent all their shift running about .not very relaxing hotel.AVOID… Read Full Review

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★★★☆☆

“Good service ”

Written on: 10/08/2016 by Jaylinj58 (1 review written)

I was very impress with Jet 2 on our package holiday to club Mac Alcudia ! The flights and travel to destination was comftable and on time , I thought the check in your luggage at the hotel for your flight home was brilliant ! Hope this is the new experience for the future ! Wouldn't go back to club Mac it was to busy for what I like , but it's kids paradise and we had grandkids with us… Read Full Review

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★★★★☆

“Holiday with family”

Written on: 07/08/2016 by Aleah72 (1 review written)

Just returned from a short break to magaluf from Belfast, jet2 were excellent. No problems going to magaluf between airport and arriving at accommodation and on return they collected our luggage 2 hours earlier before pick up time at the hotel and we never saw our luggage agiain till Belfast. No hassle they checked us in at hotel, so when we arrived at airport we just had to go straight through passport control. Very good trip with jet2, staff at all times were very pleasant and we will… Read Full Review

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★☆☆☆☆

“Shame on you Jet2holidays”

Written on: 03/08/2016

Hotel – THB Sa Coma Platja Room 615 Duration – 21/07/16 to 28/07/16 Jet2holidays you should be ashamed of yourselves associated with how you treated me and my family and others customers staying at this Hotel at the same time. Your slogan is Holidays you can trust and we took you for your word. How very wrong we were to assume that. There was no customer care or quality what so ever present about the start of this holiday especially when you consider that most families had young… Read Full Review

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