David Wilson Homes Reviews - www.dwh.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid them”

Written on: 22/11/2019 by oananegru (1 review written)

Bought a David wilson homes house five months ago. Shocking. About 50 issues all together. Walls are full of waves and they didn't want to do anything about it. Paid £750k for a brand new house but i feel like living in an 17 century cottage. Doors banging when little draft. The fence 1.6 metre high (i'm 1.82m tall) and i make eye contact with the neighbours. When complaint to them, the manager has told me " where is the problem if you see your neighbours from the garden? You do see them… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID DAVID WILSON HOMES ”

Written on: 22/11/2019 by Salvadorq196 (1 review written)

Bought a David wilson homes house five months ago. Shocking. About 50 issues all together. Walls are full of waves and they didn't want to do anything about it. Paid £750k for a brand new house but i feel like living in an 17 century cottage. Doors banging when little draft. The fence 1.6 metre high (i'm 1.82m tall) and i make eye contact with the neighbours. When complaint to them, the manager has told me " where is the problem if you see your neighbours from the garden? You do see them… Read Full Review

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★★☆☆☆

“Snagging Issues”

Written on: 07/11/2019

We moved into our DWH 2 years ago which we basically like but we've had many issues with poor workmanship and their customer care team is a bit of a joke as they rarely respond to an email or telephone call unless you try several times or get really shirty with them. Then the contractor sent to investigate the problem will often try to fob you off (you have to be persistent).The list of problems is too long to include in this review. After we first moved in the assistant site manager would… Read Full Review

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★☆☆☆☆

“DAVID WILSON BISHOPS GREEN..”

Written on: 10/04/2019 by ekMitchell302 (1 review written)

DAVID WILSON BISHOPS GREEN.. If considering a house on this site, don't bother, save yourself a lot of hassle and disappointment. We have over 80 items on our snagging list, a really poor finish to our house. Customer care does not help, escalate it to a formal complaint they ignore you. To complete our work we will need to move out. Floors, walls, ceilings and en suite to be redone. Sinks held on the wall by silicon - no fixings, faulty smoke detectors the list goes on. Quality and finish are… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“BISHOPS GREEN WELLS”

Written on: 04/04/2019 by DavidWilsonisadick (1 review written)

Absolutely disgusting service within 3 months of buying we had, had our floors ripped up twice and re laid still not done properly. The window was that ill fitted there was a huge gap with cold air rushing in. We had raw sewage coming up through our showers. Our front door was broken and wouldn’t lock. Once they have your money they’re not interested and don’t care. The builders are rude and incompetent. DONT BUY FROM THEM!… Read Full Review

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★☆☆☆☆

“Not worth the money I paid”

Written on: 11/03/2019 by dsWoods316 (1 review written)

from beginning to end the things that were wrong are lengthly. On placing the deposit down and being accepted for a mortgage we were asked to choose a decor scheme. My wife changed her mind 24 hours later and wanted to change the kitchen only to be told it was too late. I would have accepted this if the house was built but at that time there was no foundation to be seen. Then when moving there was issue after issue which required lengthly visits to rectify on things that should not have needed… Read Full Review

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Sandradee77's Comment

Written on: 19/03/2019

We are having almost the same issues! Did they compensate in any way?

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★☆☆☆☆

“Bought a dream sold a nightmare”

Written on: 04/03/2019 by Mojox4 (1 review written)

After waiting 50 years to afford to buy a brand new home we were able to buy a DWH to be near our son. We bought into the presented plan of beautiful park areas with children,s play areas, otter park , orchards and more. But this did not happen, a huge disappointment to families with young children. A total misadvertising. Quality of workmanship was shoddily, drainage, brick work , garage flooding, plastering and the list goes on. Even when the work was seen to , most times the standard of… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“DON'T BE FOOLED THE QUALITY IS TERRIBLE ”

Written on: 16/01/2019 by Braelynl430 (1 review written)

We reserved a DWH in April 2018 and were informed completion would be around early August. Throughout the sales process we were never updated, had to chase constantly and not even invited to view the property at any stage of the build. Completion dates were constantly pushed back causing us stress and upset and we were never informed what was happening. When we did finally complete the kitchen flooded on the day we moved in due to a burst heating pipe, we had over 160 defects some serious… Read Full Review

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★☆☆☆☆

“DON'T BE FOOLED THE QUALITY IS TERRIBLE ”

Written on: 16/01/2019 by Braelynl430 (1 review written)

We reserved a DWH in April 2018 and were informed completion would be around early August. Throughout the sales process we were never updated, had to chase constantly and not even invited to view the property at any stage of the build. Completion dates were constantly pushed back causing us stress and upset and we were never informed what was happening. When we did finally complete the kitchen flooded on the day we moved in due to a burst heating pipe, we had over 160 defects some serious… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“completion date”

Written on: 16/10/2018

Lack of commitment and care of customer. Avoid this company. Wrong information from the beginning regarding completion date. More than 3 month of delay. AVOID AVOID AVOID … Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Awful after care”

Written on: 10/04/2018

After a huge leak, we have had to fight for the cause to be identified, which it still hasn't and David Wilson are happy to palm us off and leave us with no explanation. There contractors have all 'checked' the parts they installed into the house and 'everything is fitted correctly and is fine'. They have done nothing to make us feel any better about the situation. We had a large hole cut into our kitchen ceiling which was left open for almost three months along with our kitchen light that was… Read Full Review

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Was this review helpful? 6 0
★★☆☆☆

“A Huge & Expensive Disappointment ”

Written on: 13/03/2018 by AustinWE (1 review written)

I'll start by saying that our experience with buying a house from David Wilson Homes felt like we were handed the keys with one hand then punched in the gut with the other. We purchased a 4 bed detached house on a David Wilson development in the East Midlands in March 2017. This is my honest review 11 months and 14 days after buying our home, when we moved in we noticed several snags, normal things like doors not closing, toilet not flushing but constantly running, external door lock not… Read Full Review

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Sandradee77's Response to AustinWE's Review

Written on: 19/03/2019

Can I get copies of the QC inspections after being in our home for a few months with never ending issues!? Sorry that you seem to be having similar issues as us! Quality at its worst I feel!

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★☆☆☆☆

“Appalling aftercare, customer care!!!”

Written on: 26/02/2018 by alwal78 (1 review written)

We purchased a new property from David Wilson, a 3 bed, 3 floor semi detached. Great location and a great house.........however! We expected the usual snags you get with a new property;what we didn't expect was that we would be still chasing the same fault 18 months down the line with no sign of resolution anytime soon. We had a problem with the kingspan hot water cylinder venting water onto the drive. Some of this water also leaked through the airing cupboard floor and onto the living room… Read Full Review

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Freezinghouse's Response to alwal78's Review

Written on: 06/03/2018

Go online to the Resolver website and lodge a formal complaint. Things have only started moving since I used this and if everything is not resolved the complaint goes to the C.E.O

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Alwal78's reply to Freezinghouse's Comment

Written on: 06/03/2018

Going through the process now but speaking to other residents who have had issues it still doesn't look promising. Cheers though.

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Austinwe's Response to alwal78's Review

Written on: 10/03/2018

You need to request copies of The Site Managers Final Inspection QC 5.1, The Contract Managers Final Inspection QC 5.3A and the Director's Sign Off 5.4, these QC inspections are performed on your house by David Wilson during the Post-Build Pre legal completion, QC 5.1 & QC 5.3A are inspections for snags, faults, defects and any unchecked services/tests.

If DWH refuse to provide you with copies then you need to be concerned, however you can still get copies by issuing DWH / Barratt Homes with a Subject Access Request for you Plot number, full Address and names of those who purchased the house.

Over 100 snags listed on my QC inspections and not one of them was remedied, seriously, not one.

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Freezinghouse's Response to alwal78's Review

Written on: 06/03/2018

Use the Resolver website to make a formal complaint

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★☆☆☆☆

“Avoid”

Written on: 22/02/2018 by freezinghouse (1 review written)

I have bought several new homes and the worst one has been from David Wilson Homes. The shell of the building and the location is good but the finish inside is shoddy. The house has not been insulated, tanked and soundproofed properly and nearly 12 months later these problems have not been rectified. I will not buy again from a large house builder. I do not know if David Wilson Homes are struggling financially but numerous people on the Development are having problems with them returning to… Read Full Review

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Freezinghouse's Response to freezinghouse's Review

Written on: 06/03/2018

Use the Resolver website to complain, it is the only way DWH will rectify the problems

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Freezinghouse's Response to freezinghouse's Review

Written on: 06/03/2018

Use the Resolver website to make a formal complaint

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★☆☆☆☆

“Barratt David Wilson Homes - Appalling and shoddy. . .”

Written on: 13/02/2018 by NevaehSilva (1 review written)

Purchased a new BDW home, only to find out by chance a few months later, it had been partially built on land they did not own, so no title deeds could be issued. Initially, BDW tried to cover it up but along with two other houses also affected, they finally admitted we'd been sold our houses in breach of contract. It's taken almost a year for them to purchase the land they didn't own but it's been handle appallingly. No apologies made, no understanding of the stress and anxiety it's caused… Read Full Review

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Freezinghouse's Comment

Written on: 06/03/2018

Use the Resolver website

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Austinwe's Comment

Written on: 15/03/2018

David Wilson are not allowed to recommend a solicitor, it is in breach of the home builders consumer code

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★★☆☆☆

“Put up too fast without care”

Written on: 29/12/2017 by lizbistaken (1 review written)

Positives: I absolutely love where my home is positioned, the size of it, and soundproofing between me and next door neighbour is fantastic. Negatives: Shoddy plumbing, yellowing paintwork, what I thought were settling cracks but they now let through a draft. Confusing 2 year (not 5 for me apparently) warranty meant a shoddy plumbing issue was dismissed by DWH. NHBC also useless. Now got huge draft coming in around the external doors. Not to mention entire ground floor flooded 2 weeks ago… Read Full Review

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Freezinghouse's Response to lizbistaken's Review

Written on: 06/03/2018

Use the Resolver website

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★☆☆☆☆

“DWH, 9 years on and still having serious quality issues...”

Written on: 19/12/2017 by Northerner1 (1 review written)

I bought a new build 4-bed David Wilson home 9 years ago after hundreds of quality issues (snags?), I'm still suffering with the unbelievable shoddy workmanship. I will never buy a new build home again. Here are some of the issues ranging from day one until now: Plumbing leaks causing floods x3, faulty garage fuse unit causing meter reader to condemn wiring and remove fuse to house! Faulty installation of boiler flue causing British Gas technician, on second callout to fix hopeless 3-y-o… Read Full Review

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★★★★☆

“20 years from new”

Written on: 16/12/2017 by McDougallhh117 (1 review written)

I have lived in our DW house since it was built 20 years ago. It is an attractive, comfortable and functional home. It is easy to maintain and decorate. There were some snags in the early months but long since fixed. The only problem I can envisage - is that I don't think I will ever find it in me to sell my home!… Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 08/12/2017 by IsabellSerrano118 (1 review written)

Simple !! Save your money DWH are a disgrace! Customer care is none existent! Buyer beware is so true! Social media is a wonderful forum to vent your annoyance?… Read Full Review

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Freezinghouse's Comment

Written on: 06/03/2018

Use the Resolver website

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★★☆☆☆

“Poor Quality”

Written on: 06/11/2017 by LuLu889093 (1 review written)

I bought my Eden house in June in Bedfordshire. Love the style, can't fault it but the build quality leaves much to be desired. It was clearly rushed to meet their financial year end, I've had lots of problems - blocked toilets, leaks, cracks, doors not fitting the list goes on and at first they were keen to fix until I did the NHBC survey - since then they don't bother. Would I buy again, yes I think so but my god I would be on their back at every snag and I certainly wouldn't pay for any… Read Full Review

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Freezinghouse's Response to LuLu889093's Review

Written on: 06/03/2018

Use the Resolver website

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