Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“Awful Customer Care. Poor workmanship and damage”

Written on: 06/05/2020 by Seanskefferz (1 review written)

Awful customer care. Spent around 10k on new kitchen and many of the gloss doors were damaged upon moving in. Not only this, but the doors were not at all properly aligned. Bellway have not taken ownership of the damage and have told us they will not be replacing the doors. Cannot put into words just how disappointed I am with the way we as a customer have been treated. Would definately not recommend Bellway to any friends or family from here on out… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Would not recommend..1 year on and still not fixed our...”

Written on: 23/08/2019 by Janiner7 (1 review written)

Terrible after sales service . Close down jobs, don't come back and fix what they have messed up. … Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“DONT BUY RENT FROM BELLWAY”

Written on: 18/07/2019

DONT BUY/RENT FROM BELLWAY. Biggest mistake of my life. There is a leak in my flat, 2 months after informing them, ABSOLUTELY NOTHING HAS BEEN DONE. As the flat is new is still under warranty and as they are liable to pay for it they are taking their sweet time while my flat goes rotten. … Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Do not care once you’re in the property ”

Written on: 02/07/2019 by LilliannaJoyce (1 review written)

It was all nice as pie during the sales process. Even up to the 10 week sign off the snags were dealt with. Now they don’t want to know. Our garden is constantly water logged and 5 months later they refuse to do anything. Avoid… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Very poor quality ”

Written on: 16/04/2019 by MarkAllen1 (1 review written)

If you want a rushed up house full of issues bellway are for you! Terrible finish and full of issues which can take forever if not longer to sort. Honesty we have purchased new twice before from other home builder and bellway are awful. We could never recommend or purchase another house from them again. We have one of their 5 beds in Hinckley and after a couple of years it feels like a 60 year old home. Tiles coming away, floors are becoming uneven, I've already replaced most of the bathroom… Read Full Review

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Was this review helpful? 8 0
★☆☆☆☆

“bellwayfacts.tumblr.com”

Written on: 14/02/2019 by MakhiSmith (1 review written)

complete information and evidence provided in the title website. please visit… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Leaking Shower”

Written on: 31/01/2019 by DisappointedCustomer. (1 review written)

Do not buy from Bellway, they are a disgrace, the quality of their product is substandard and well, the customer service is utter shocking. I had a leaking shower, which they fixed but they are now trying to recover the cost saying that the leak was as a result of customer error. Do not trust them or part with your money or do so at your peril… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Worst decision we've ever made..”

Written on: 22/12/2018 by McCoyyn1982 (1 review written)

For anyone considering buying a property from Bellway, I would urge before you do please knock on the doors of existing residents. I'm sure Bellway have some nice developments, but the one at the QE2 Hospital in Welwyn Garden City is the worst (and I quote from their own workmen) anyone has ever seen. Throughout the whole sales process we encountered numerous problems, but that was nothing compared to what we were faced with when we moved in. We were made to complete 2 days before their… Read Full Review

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Was this review helpful? 8 0
★☆☆☆☆

“Poor after service and property management”

Written on: 07/12/2018 by Aubrief446 (1 review written)

After 3 months of moving in the tiles in the bathroom came away from the wall and several cracked. I contacted customer service continually over a period of 5 months before they arranged for a tiler to fix and replace tiles. Also, the lock at the main entrance to my apartment block, was always very loose. Eventually it broke completely. However, it took approx. 4 months before Bellway customer service arranged for a new lock to be fitted. In the meantime the landings and stairs were used… Read Full Review

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Was this review helpful? 5 0
★★☆☆☆

“Avoid!! Bellway not interested when you have an issue”

Written on: 30/11/2018 by AlanaDobson293 (1 review written)

We bought a Bellway Home just over 2 years ago. At the time of purchase, they couldn't do enough for us and quickly deducted the money for all the 'extras' we paid for which amounted to a lot of money! Some 2 years on, we are left with a house with an integral garage which floods every time we experience heavy rainfall! We're still waiting for a reply, which hasn't been forthcoming, Bellway haven't even had the decency to write to us. We've been sold a house with insufficient drainage and… Read Full Review

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Was this review helpful? 3 0
★★★★★

“Great home, good quality finish”

Written on: 09/11/2018 by Jarrett129 (1 review written)

Really excited about our new home, lovely helpful sales staf that have made the experience wonderful. Responded quickly to a minor issue we had. Love the space and storage… Read Full Review

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Was this review helpful? 3 0
★★★★★

“Bellway Homes are excellent ”

Written on: 25/10/2018

I cannot fault the Bellway staff at the housing development we bought a Burgess from. Nothing was too much trouble and the after sales care was excellent, they looked after us exceptionally well. The quality of the build is to a very high standard and we are extremely pleased with everything. Would highly recommend Bellway to anyone hoping to purchase a new property… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Don't do it”

Written on: 01/08/2018 by JovanWise (1 review written)

Absolute joke. Site in Desford Leicestershire is terribly managed, the house is full of faults, and we are paying customers are being unreasonable when we request our house to be fixed. They work outside of planing restrictions times, don;t attempt to prevent dust in hot weather (unless you complain) and have unloaded on the public highway endangering the public. Builders urinating against customers fences, poor build quality - never again - we have bought new 20 years ago from another builder… Read Full Review

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Was this review helpful? 6 0
★★☆☆☆

“Property management for (after care )”

Written on: 13/07/2018 by Vinwalker (1 review written)

SDL property management,Bellway nominated these people to do maintenance for phases 2of this area what a "sham",I have a roof tile of from the highest point of my house .i contacted Bellway with no joy ,I have triedNHBC ,no joy there ,so I called my property management,after so many phone calls to them only to be told ,because I am FREE HOLD it is not covered with them ,but get this these people have no funds to look after this development!! but they have taken my £56 -28 and some of my… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Wouldn't buy from Bellway”

Written on: 11/05/2018 by Sally9 (1 review written)

We reserved a house with Bellway and when the valuation came back 15k less they tried to back us into a corner. We had no option but to not proceed. We have lost over £700 in solicitor fees and now they are only refunding half of our reservation fee. Poor customer service and greedy builders… Read Full Review

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Was this review helpful? 6 3
★☆☆☆☆

“A company to avoid at all costs”

Written on: 08/05/2018 by VicenteParrish493 (1 review written)

Pressured to put £1000 deposit on a new build as we were told there was another interested buyer. Went home, read reviews, had buyer's remorse and immediately sent a text to the sales office to cancel. Payment had not been processed. They did process it and we were told it would take a fortnight to process refund. After three weeks chased it up, was told that it was going through a process and they could not give me a date for the payment. After a month chased up again and eventually forced… Read Full Review

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Was this review helpful? 4 3
★☆☆☆☆

“Terrible after service! Bellway only care about the sale!”

Written on: 02/05/2018

Bellway only care about selling you the house - their after care is shocking to put it nicely. When you complain to directors of customer service and other directors they either ignore you or just fob you off with no resolution. Would never buy bellway again or recommend to anyone else!… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“TERRIBLE (MIS) MANAGEMENT”

Written on: 16/04/2018 by Conor412 (1 review written)

do NOT buy at Stannington Mews from Bellway. Site completely mismanaged..Site manager has left...builders ringing in sick..progress of build delayed..prices slashed out of desperation. AVOID… Read Full Review

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Was this review helpful? 4 0
★★☆☆☆

“Shoddy”

Written on: 12/03/2018 by Alannahj400 (1 review written)

Been in 3 years now still having problems with plumbing,garden and stairs we should in this day and age be able to retain a percentage of the purchase price for 10 years… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“terrible build standards ”

Written on: 10/03/2018 by GEOFFKIRK (1 review written)

We helped our daughter to purchase a nearly new (but un- occupied until she moved in) 2year old Bellway house in South London. We felt that a new build would be less stressful than an older property which may need work! How wrong could we have been! On purchase around a year ago we had the boiler serviced and installation certificated safe; the certificate issued flagged up that the gas hob/ extractor didn't comply with the building regulations and presented a fire hazard, as the units have been… Read Full Review

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Was this review helpful? 7 1
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