Ordered a kitchen over 8 months ago and paid in full. They still haven't completed the job, 1st the Franchise manager does a runner and avoids all your calls and msgs then Director of the company starts avoiding you!! total shambles of a company who don't care about customer sentiments and will give you and your family nothing but Pain and Anguish. Obviously they have NO shame with how they have messed us around, but honestly go elsewhere for your kitchen eventually they will show ur back to you!

Thanks to the person I dealt with and the team for our beautiful new Kitchen. It’s refreshing to work with a company who does what they say they will do when they say they will do it. Excellent after care and most importantly we love the kitchen itself.

We are extremely happy with our Intoto Kitchen which perfectly compliments our house extension and provides a large kitchen and dining space for the whole family. From the start of the project, there wasn’t lots of collaboration on creating a design that we were completely happy with. The knowledge and experience of placing certain cupboards, drawers and appliances in the right location has fully maximised the useability. The installation was extremely efficient and the fitters made a number of bespoke elements, which really shows their craftsmanship and ability to create a unique space. We were informed throughout the whole process and are delighted with the end result. Especially as this part of the house has been a year or so in the planning.

My requirements were listened to during the design and I was shown plenty of options as I had not realised there is so much to choose from. Intoto kept me regularly updated throughout the design, ordering and delivery. The kitchen fitters were organised and tidy and did a great job in good time. The kitchen is amazing and there is no question about recommending Intoto to friends.

We are absolutely thrilled with our kitchen, the look and quality are both fantastic. The service was really beyond our expectations. We were fully supported throughout the process from beginning to end. We picked these because of our initial meetings with the person I dealt with. He listened and stuck to our budget and didn't try to tell us it wasn't enough before even asking what we were looking for ..... which is what happened with other local businesses. He guided us easily through the selection process and was honest and informative. On site the fitters were friendly and easy going. Nothing was too much trouble - and I mean nothing. The were quick and clean. The Owner and the other person I dealt with followed up on a regular basis. Our kitchen really is stunning and I cannot recommend the two people I dealt with  enough to anyone looking to buy or refit their next kitchen.

The person I dealt with and the team at In Toto are super helpful and knowledgeable when designing and fitting your kitchen & worktop. Couldnt of asked for a better service!

We were very happy with the kitchen we bought at in-toto Teddington. The kitchen was of a high quality and the service was excellent. The team at intoto had very good design ideas and we managed to get the best out of our space. I can highly recommend in-toto Teddington.

Our kitchen is fabulous - better than expected. We cannot fault the superb customer service from the start to finish of this project. Our need to keep within budget was met at every stage and despite working to a reasonably tight budget we have a fabulous high spec kitchen which we cannot fault in any way and which has received many many admiring comments. We would go out of our way to recommend Intoto Kitchens and it’s staff. There is nothing we would fault either on customer service and customer care side - or on the units and appliances suggested and installed. We would not hesitate to use Intoto again.

Fantastic quality kitchen, great customer service from the moment we first stepped into the shop to our kitchen being in. The design of the kitchen was done using CAD software but then we were given the designs on a PowerPoint which we could then review in our own time. This enabled us to make changes as we went along and helped us to get exactly what we wanted. Nothing was too much trouble and the site visits during the build were great too. The fitter that Intoto use was brilliant and he was also able to do the building work too which has been completed to a very high standard. We love our new kitchen and the whole Intoto experience was amazing.

From the minute we walked in to the shop, the person I dealt with was amazingly helpful and not pushy at all.She had some great ideas and talked us through many options. I felt that the two people I dealt with  enjoyed designing our kitchen and we had a very personable service. We didn’t feel like ‘just another customer’. They both had lots of patience with us as we were totally starting from scratch. We can’t wait to use our new kitchen. Would highly recommend Intoto, I cannot praise them enough,

It took us a long time to decide on purchasing a new kitchen and we shopped around for ages before making a decision, but once we had chosen Intoto the purchase and installation became a positive experience. There was clarity from the beginning regarding costs and time scales. They were helpful with suggestions and advice and at no time was there any pressure to make decisions. Any small snags were ironed out without fuss or stress. Not only is their product first class but their fitters and electrician are also skilled and personable workers - people we were comfortable to have in our home. We know we made the right decision choosing Intoto and we are thoroughly enjoying using our new kitchen and showing it off to family and friends.

This was a particularly tricky case as our original designers (Intoto Swindon) retired before our kitchen was installed then Intoto had a major problem of the original German Supplier going bust! We transferred to Yeovil for 2 reasons. We met the staff running the Yeovil office when we saw their showroom and both of us immediately fell in love with a product in the window display, which they were more than happy to offer help with. As a happy coincidence they knew the couple that ran the Swindon office and were very happy to help us by taking on our project, using our original design when the Swindon couple needed to pull out. Despite facing uncertainty with Intoto themselves they were more interested in seeing we got what we originally wanted. The result was even better than the original and their help invaluable.

We had great service from Intoto Cheltenham. They provided a slick service from start to finish with great attention to detail and enthusiasm.

We moved to a new home in July 2017 and had decided to replace a tired kitchen completely. We spoke to Intoto, we had our own ideas, and the detailed planning by them was excellent, prompt and reflected accurately what we wanted. The estimate was within our budget. The project was started, on time, and finished on time and within budget. We are delighted, the kitchen ( and laundry ) work perfectly, we have no complaints and have no hesitation in recommending a trip to Intoto, discuss requirements, and get a quote, it was certainly top class service, plus.

The guys at Intoto make the process of choosing a kitchen fun, flexible and practical. They deal with issues and problems ( which are almost inevitable with any kitchen) with alacrity and a positive approach - which I find rare these days. Anything that needed sorting was done with good grace and a smile which made things a pleasure. Spend time with them ( which they are willing to provide) , review every aspect of your kitchen design thoroughly and then you’ll wind up with a well resolved and successful kitchen. Good product and trustworthy people = buy and install with confidence.

Last October Teddington In-Toto designed my dream kitchen ... with the budget agreed and a date set for building work to beginning, I paid the deposit of £3,800. But then the installer had problems, the dates slipped and I was suddenly expected to find another £4,500!!! So in March 2018 - 6 months later we agreed that my kitchen was never going to happen! But even then my deposit wasn’t returned in full! Do not trust this company to deliver! A very disappointing and frustrating experience.

I have hated my Intoto kitchen from the moment it was "installed" until the present, nearly 5 years later where the cupboard doors are falling off, the worktop is blistering again and the whole thing looks shabby. I'm looking for a new kitchen now which I didn't expect to be after only 5 years. We had terrible problems during the first few months. I had the area manager to inspect the kitchen as my local shop accused me of mistreating my worktops. I was accused of getting the sink wet!! Just push gently on the cupboards and drawer fronts. You will find they bend. The kick board is much thinner than normal kitchens. The units are backed with hardboard and staples. It's cheap rubbish. Please don't make the same mistake that I did, just shop anywhere else. 1 star is too many.

Recently had my kitchen revamped - New worktops and new wall tiles, keeping my existing kitchen cupboards. Really happy with quality of worktops and fitting of, and the tiling. Kitchen coordinator excellent at communicating and sorting out some hiccups with the fitting of worktops and keeping delay to the minimum and getting job finished to my satisfaction. Preparation and cleaning up, all excellent, which was a great help. For the time involved and quality of worktops and quality of work (once hiccups sorted) I think was good value and very happy with my new kitchen. I've rewaxed original wood cupboards, painted window sill, door frames and ceiling, new wallpaper and now all looking brilliant. Would recommend my local Intoto Kitchen branch and the Coordinator, come Planner, come Senior Sales Staff Member who dealt with my order throughout giving total continuity and support all the way through.