The Roof Box Company Reviews - www.roofbox.co.uk

Click here if this is your business
★★★★★
4.7 / 5
93% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
The Roof Box Company - www.roofbox.co.uk - Ask a question now

Media Gallery for The Roof Box Company - www.roofbox.co.uk

The Roof Box Company - www.roofbox.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service!!”

Written on: 08/09/2018 by ScottyNeedsA303 (1 review written)

I have used Roof Box a few times in the past & always been impressed with the products/service. I just used them again for a Yakima keelover canoe carrier. I recived the carrier to find a split on the rubber protector part of the strap! I emailed on the Sunday and explained I needed it for the following weekend. I got a reply Monday morning to say they had contacted Yakima, and Yakima are sending a replacement strap direct to me. It arrived on the Wednesday....excellent all round costumer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service ”

Written on: 06/08/2018 by Robertstb151 (1 review written)

Ordered a bike rack, and time was critical owing to heading on holiday. A minor error by the firm could have scuppered our break but the Roof Box Company pulled out all the stops to make sure we had a better outcome than we expected. Really appreciated the honesty, suggesting an alternative and making sure we were happy. Pleased to recommend this firm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Customer Service”

Written on: 25/06/2018 by RodatAlston (13 reviews written)

I recently bought a Altera Strada bike rack from the Roof Box company (ridiculously easy to mount on the tow bar). As I'd not received confirmation that my order had been dispatched a couple of days after I placed the order, I queried this. It transpires that there had been a slight mix up with my order, which had not been passed to the packing team. The company immediately upgraded my delivery to 'next working day' but when I explained that I'd really wanted the rack for the weekend, they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Really Great service, good prices”

Written on: 22/06/2018 by SamStrong396 (1 review written)

I was very pleased with the prices and product range. I originally ordered a brand of roof bars that I had not seen before. When they arrived I decided I preferred my usual brand. The Roof Box Company arranged collection and delivery of the replacements, the very next day. I would definitely recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service ”

Written on: 30/05/2018 by Chandlerq328 (1 review written)

Ordered a roofbox liner for my golf estate excellent delivery and customer service, product fits like a glove. Will definitely recommend using them again and no hesitation giving 5 stars!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Top products, top services and highly competitive prices.”

Written on: 23/04/2018

I ordered a Thule roof box from The Roof Box Company. The service was brilliant and when the item arrived damaged it was exchanged immediately with no quibble. It was easy to contact staff on the phone, all of whom were very helpful. The pricing is highly competitive and the service first class. If you are looking for a roof box; I would highly recommend The Roof Box Company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service. Perfect Fit. ”

Written on: 21/04/2018 by Marke2362 (1 review written)

I base my opinion of a company on how they handle the little rather than big things.My query after purchase was handled swiftly and in time for my trip. Can't fault the product otherwise the service. Box is of good quality and sturdy design. Roof bars were a little fiddly first time round, but I got the hang of it. Very pleased with the products purchased… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service”

Written on: 19/04/2018 by Holyhead (1 review written)

Bought a roof top bike carrying system from roof box which was excellent value for money. Everything arrived promptly and fitted easily. The company that delivered the carrier left it in the place suggested as I was out. The real super service came later when I cack handedly broke one of the special bolts. Rang the company then emailed photos of the part and it arrived free of charge the next day… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very helpfull”

Written on: 19/04/2018 by Chrisvesey (1 review written)

This is the first time i have had a roofbox so i had lots of questions and concerns all of which were answered in a polite manner by phone or email. I eventually decided on a box and bars deal and am pleased with the quality of the items. The price was very reasonably cheap compared to other sources and was delivered next day without drama. All in all a very good compay to deal with, … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“A pleasure to do business with this company.”

Written on: 18/04/2018 by Ogden208 (1 review written)

Have recommended this company to others. First class service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Roof Rails”

Written on: 17/03/2018 by Xzavier483 (1 review written)

I got these rails (Cruz Alu bars Airo T 118) for two main reason they are quiet when driving and have little drag as they are curved. They arrived on time and took me 35 mins to set up with the right spacing on the roof, now it only takes minutes to take off and put on One of the best things if I change my Car (Audi Q2) I only need to change the roof fitting kit circ £20 A very good product that's looks good and feel the part… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Awesome Customer Service!”

Written on: 04/03/2018 by SamaraBarry (1 review written)

I have been a customer for quite some time now and have purchased many different sizes of Autosock over the years and last night i had to go and rescue my son so fitted them as normal and somehow and somewhere they came off and i lost them, i emailed to verify i had purchased the correct size for my tires and they are now sending me a new set to keep me safe and looking into possible reasons for them coming off. Just goes to show that there are still folk out there that appreciate long standing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Snow Chains”

Written on: 23/02/2018 by JezzieB (1 review written)

I order snow chains from The Roof Box Company, dispite being the correct size Chain for my Tires the didn't fit. The company changed these for the next size up with no cost to me. Excellent helpful customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great product, great service”

Written on: 16/02/2018 by SandyGeo (1 review written)

I purchased a Buzz 4 cycle rack from this company some four years ago. This is a really good strong rack, and although it is quite heavy, I (female 5ft OAP) can fairly easily manage to attach and remove it to the towbar of my car on my own. I use it quite regularly but at first we took about an hour to load four bikes - we've now got it down to about 15 minutes! A couple of weeks ago, a small part was missing from the rack when I reached home. I looked on The Roof Box Co website and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“FANTASTIC COMPANY TO DEAL WITH”

Written on: 13/02/2018 by Stoozer (1 review written)

My online experience with The Roof Box Company was outstanding from START to FINISH. Their after sales report was SECOND to NONE. All of the staff were really helpful and NOTHING was a problem to them. I have used capital letters at various points in my review to EMPHASISE just how GOOD they are. DO NOT hesitate to deal with this company. You WILL NOT be disappointed. Also excellent value for a top quality product. I have had such a helpful interaction with staff at online company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“A Great Shopping Experience.”

Written on: 04/01/2018 by Ranal (1 review written)

I needed a roof rack or roof bars to transport some ladders. I searched on line and found the Roof Box Company. After looking at the website I was uncertain about which model to choose and I had some questions about the various merits of the models in the range. I telephoned the company and spoke to a member of the sales team who was very knowledgeable of the range of products and steered me to what I was looking for. I placed my order there and then and it arrived two days later. I was totally… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Wrong size snowchains ”

Written on: 29/12/2017 by sueoneill-berest (1 review written)

Brought snowchains before coming to France. Just unpacked to fit to car for heading to Andorra tomorrow and the correct size ordered that us on despatch note does not match chains sent. Apoplectic with rage about lack of care and attention to essential details like size. Not had decency to reply to me yet and have had to now go and spend an unplanned €50 on ones that fit. Dreadful company do not use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service”

Written on: 23/09/2017 by CamilleMcGrath (1 review written)

I have purchased two roof racks from The Roof Rack company and had excellent service each time. This time a lock was faulty and I emailed them and a replacement arrived next day. Doesn't get better than that. Big thanks to the person I dealt with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Purchase of Roof bars”

Written on: 20/09/2017 by Tiannah1955 (1 review written)

Excellent service, quick, interactive response and delivery. A problem with the product was resolved very quickly and efficiently with a great personable approach… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Roof box for family camping”

Written on: 19/09/2017 by nwDuggan67 (1 review written)

Bought a roof box for family camping trip just to give us more room in our VW van. Absolutely fantastic, great capacity, easy to open and close. Totally transformed our camping experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview