Dyson Ball DC25 Multi Floor Reviews

Click here if this is your business
★★☆☆☆
2.4 / 5
28% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

Previously known as the All Floors. Features: Washable HEPA filter, Root Cyclone technology, telescopic wand, 1.3 litre capacity, combination tool.

For the pet hair friendly model see Dyson Ball DC25 Animal reviews.


? Ask our helpful community of experts about this product or company
Dyson Ball DC25 Multi Floor - Ask a question now

Media Gallery for Dyson Ball DC25 Multi Floor

Dyson Ball DC25 Multi Floor

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★★☆☆

“Not enough reach”

Written on: 19/12/2013 by Gina1958 (1 review written)

I like this vacuum well enough, but I have two issues. The main issue is that when I remove the handle to use an accessory on the end, there isn't enough reach. I would say no more than 5' of extension especially when getting under a bed or other piece of furniture. It's also awkward because the extension comes from the handle, so I lay the unit down on the floor to get more footage. Also, the canister does not hold a lot, so frequent trips to the garbage, but for me, that's not a huge… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Ok Choice gets the work done”

Written on: 04/12/2013 by Roger.C (4 reviews written)

Though not with sleek looks or light weight, it is definitely one of better options in the market. Gets the job done quite well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“usage”

Written on: 29/03/2013 by baggit61 (1 review written)

It is light weight and easy to use---But does not do mop boards edging well at all. I'm always stepping or getting up in cord. For the price of the machine should be retractable. The wand is totally not user friendly, does not have flexibility and does not extend well--fell it is very cumbersome to use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Still can't operate overall”

Written on: 05/01/2013 by Juanita41 (1 review written)

I purchased my Dyson DC25 from QVC, it's blue, but did not come with a manual, instead it came with a small 2-3 page cardboard brochure that only had pictures. The main head brushes need cleaning. I don't know how to take off to clean. I have a flat out tool that I don't know how to use. They showed it being used as a selling point, but by the time you get it you can't remember. There is nothing to show you how and when to use any particular tool. I think this is absurd! Another thing is it is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Johnwataboy's Response to Juanita41's Review

Written on: 25/06/2013

Just what is it that some products you buy nowadays, do not come with instructions for use. Dyson's are supposed to be top of the range cleaners, and there is no way they should be sold with a booklet on basic instructions. I have purchased Karcher cleaners, Acer laptops and other products, and upon taking them home, found them to be packed without instructions.

Products bought at TESCO's Extra Superstores have a very bad habit of selling electrical goods without instruction booklets in the boxed packaging. Is it that they are getting them cheaper from the manufacturer without the booklet ??? I don't know.

HP Laptops are even being sold now without recovery disc. It shouldn't be the case.

Try to find out Dyson's Head Office Number in the UK., and ask them for a booklet. They may send you one FOC or may charge you a small fee for it. If you get no satisfaction, then simply give Dyson a 'pounding' with adverse reviews. Keep doing so until they do respond to your satisfaction.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Johnwataboy's Response to Juanita41's Review

Written on: 25/06/2013

Not good enough. All such products should come with instructions. TESCOs are well known for selling electrical products such as Karcher Cleaners, kettles and Acer laptops without instructions in their boxes. Are they getting these products cheaper because of this.???

Find out Dyson,s Head Office in the UK, and ask for a booklet, and if you get no satisfaction, then simply keep giving them a bad review

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★☆☆

“Heavy and cumbersome”

Written on: 08/01/2012 by Trafford (2 reviews written)

I was persuaded by friends to buy this as many of them rate Dysons. I myself prefer cylinders to uprights, but thought I would give it a go since we had just had new carpet installed and with having three floors (but only hard floors on the ground) we could have the Dyson for upstairs. Bit of a mistake. Trying to lug that thing up another load of stairs, or even do the stairs themselves is a real problem. It's probably the technique I use, and the fact I am used to cylinders, but it just seems… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Johnwataboy's Response to Trafford's Review

Written on: 25/06/2013

Sounds too heavy for me.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★☆☆

“The only problem being that when you pull out the wand...”

Written on: 26/12/2009 by abooldson (1 review written)

The only problem being that when you pull out the wand the machine follows you,so to clean any corner high or low the machine has to be next to you, which seems to go against the logic of having a hose that will stretch 10feet. Having spoke to a manager in customer services he said " If you hook it behind the first step on the stairs it will stay there while you clean up the stairs." That's why this guy's in management I thought, even though I explained to him (twice) that I live in a bungalow… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Johnwataboy's Response to abooldson's Review

Written on: 25/06/2013

Sounds as if you bought a dog, not a Dyson......or could they be one of the same ?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★☆☆

“ok on the hard floors, vibration level is much higher...”

Written on: 05/10/2009

ok on the hard floors, vibration level is much higher on the carpets when you turn on the brush, can have harmful effects in long run.
I used DC14 before and going to but the same, as on DC 25 cord is shorter, no small brushes on the side of the hoover to scrape the dust as in DC14… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
overview