Internet Hobbies Reviews - www.internethobbies.com

★★☆☆☆
1.8 / 5
19% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Internet Hobbies www.internethobbies.com - Ask a question now

Media Gallery for Internet Hobbies www.internethobbies.com

Internet Hobbies www.internethobbies.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“INTERNET HOBBIES, aka - MODEL SHIP DEPOT, MILITARY...”

Written on: 30/12/2020 by billglinski (1 review written)

INTERNET HOBBIES, aka - MODEL SHIP DEPOT, MILITARY MODEL DEPOT, MODEL AIRPLANE DEPOT all the same On-line mail order schemer. I've been a plastic model builder for over five decades and have dealt with over two dozen mail order businesses(placed my first order in 1970 with Squadron Models). Earlier this year I thought I'd give Internet Hobbies a try(didn't do my homework first, big mistake). Placed a $100 order and 4 weeks later got a box with half my order(no shipping invoice was included, a… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“How are they getting away with this?”

Written on: 27/10/2020 by kingsnake1 (1 review written)

Around 9 years ago I ordered from them and it showed up a few weeks later just fine. I recently ordered from again and...nothing. Two months have gone by and not a word or parcel. Someone keeps updating their site too BUT I saw a photo of (who I think) is the owner, and he looked quite old-late 70's maybe. I wonder if he's deceased and someone else is using his site… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible experience, never again.”

Written on: 22/09/2020 by MarcelMcNally (1 review written)

I ordered my models two months ago and after the first month only got one of three orders and one model from a second order, after paying extra for shipping that they belatedly demanded. On my internet log-in account they got the fulfilled /patially-fulfilled orders mixed up. I have sent them three emails to get this rectified, but have not received a reply.It is unlikely that they ever will reply to me. I am a patient person, but their service is up to the standards expected in the model… Read Full Review

Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Unfulfilled orders, Horrible customer service!!!!!!!”

Written on: 16/09/2020 by robertwmartel (1 review written)

I have made 5 orders since April 29 for 10 kits. I have received 5 of the kits. I'm surprised I got any!!!! I have contacted them by phone, message & email for the past 2 months and get no response. I paid for over $300 in kits. I have filed a complaint with the BBB, but don't expect it will do any good. If anybody out there knows another way to get them to respond, or someone else to file complaints with please inform me. I don't intend to lose $300 to them!!!… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Paid but unfulfilled”

Written on: 09/07/2020 by madmatt007 (1 review written)

Made an 82.44 purchase May 10th, 2020 and was charged in full. Site says account unfulfilled and when questioned by email, the only way to contact them, was told give it 24 to 48 hours after multiple attempts of contact. Have read reviews on Yelp and the BBB and pretty much the same. too bad, I wanted the merchandise at a good price. Take my advice before you order and read all the latest reviews and you will see a pattern of trouble. save yourself the trouble and purchase elsewhere… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Guess who’s back? Again?”

Written on: 22/06/2020 by Lancasterri54 (1 review written)

I got suckered by the low prices, and then did the research. Big mistake. Card charged next day, supposed in stock items mysteriously not in stock, communication consists of ‘we’re closed until Tuesday’, ‘believe it’s been sent’, ‘please be patient ‘, lots of stalling, I guess so others money could be collected. Oh and advertisements almost every day selling other models i’ll bet were in the warehouse. No communication on when these kits are being shipped or when the refund… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Buyer Beware”

Written on: 14/05/2020

Entered order on 4/15/2020 and was immediately charged full amount. And then found the reviews. Started emailing them on 4/18/2020 and was surprised to get a response to shipping "If it wasn't in stock how could we ship it in the time frame we stated". Their web site still shows 3-5 BUSINESS DAYS and it has been one month. Even with them being closed on Friday - Sunday, (not advertised) this lack of shipping a product "in stock" for 30 calendar days is ridiculous. As of 5/14/2020 order is… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DON'T ORDER FROM THEM”

Written on: 12/05/2020 by Shamarf236 (1 review written)

I am not sure who all this people are who give this abortion of a company five stars but I bet they all work for them. I ordered four in stock paint items over 30 days ago, they charged my CC immediately. Then nothing, I understand that it needs to be ground shipped and I understand that the pandemic has screwed things up, however that doesn't you can't respond to five emails. I would be willing to wait a month if in fact they planned on shiopping the items. It seems that the company just picks… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do Not Walk; Run from This Company!”

Written on: 24/04/2020 by Jordyn146 (1 review written)

I neglected to check reviews before I ordered from this company. Bad mistake, but after three weeks of arm-wrestling, I got my money back, so I feel fortunate. Hooray! They claim they are struggling with the effects of the pandemic, but they still run weekly "50% Off" internet ads, so I wonder. And their practice of charging your credit card at the time of purchase, rather than waiting until shipment, is suspicious. My best guess is that this company is in way over its head, even in the… Read Full Review

Nolaphoto1's Comment

Written on: 26/04/2020

I am experiencing the same level of frustration. If I don't see a shipping confirmation in the next couple of days I will be using fraud protection on my credit card and notifying the consumer protection division of my state's AG's office.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Buyer beware ”

Written on: 05/01/2020 by TrystanHolder128 (1 review written)

Like many I have had the same problem I prepay for models that never seem to ship (4 months now). I send email after email I get no response I try call the line is disconnected… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Pre-Paid up front for 2 model kits including postage...”

Written on: 19/12/2019 by mombe (1 review written)

Pre-Paid up front for 2 model kits including postage to Australia. 1 year later when models were still supposedly not available at Internet Hobbies, but were available everywhere else, I requested a refund or to send the models. They refused to refund or send models going so far as to say that I could not have paid via Paypal as this was not accepted by them. I sent a receipt to them confirming the Paypal transaction and all communication with them was then lost. The person I dealt with was… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“only received part of order,stll wating on rest”

Written on: 16/12/2019 by canadianreview (1 review written)

claim they were preparing my order, then i only received 2 items of the 5 i ordered. have emailed, but no response as to why the other part of order have not been shipped yet. if you claim your preparing my order that tells me all items ordered will be shipped not some… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Never again”

Written on: 16/03/2018 by jimcrain (1 review written)

I was having trouble getting something shipped and when asked about it showing in inventory. the guy said "We never stock anything." I think they rely on drop ship vendors, but those are going away. It's run by two guys trying make a buck. you can hear one of them in the background trying to fill orders by calling vendors… Read Full Review

Madmax2018's Response to jimcrain's Review

Written on: 22/08/2018

What's wrong with a couple of guys trying to make a buck? Anyway, I checked their website and they clearly state they don't carry everything in stock. I've dealt with this company for over ten years. Yes, I've had some orders delayed but they always come through with the merchandise.

Maybe it's time we stop comparing small online companies with Amazon and realize that not all of them have hundreds of employees.

Reply to this comment
Report this review
Was this review helpful? 5 3
Read 1 Comment
★☆☆☆☆

“Poor Service”

Written on: 14/12/2017 by IvanWeaver237 (1 review written)

Phone service is terrible, no one gets back to you. Hours of operation are still vague to me...Order was cancelled the same day they told me my item would be in soon and mailed out to me right away… Read Full Review

Report this review
Was this review helpful? 4 0
★☆☆☆☆

“Avoid this company”

Written on: 03/12/2017 by travelkat (1 review written)

We placed an order with this company on 27 June 2017 which never arrived. We sent many emails, most of which were ignored but on a couple of occasions a message that the issue would be looked into when they returned to work in a day or so. When we then started requesting repayment, we were completely ignored. When I wrote mentioning the bad reviews of the company I'd read, a reply came stating that those reviews were fraudulent and had been written by competitors and that the company were… Read Full Review

Report this review
Was this review helpful? 3 0
★☆☆☆☆

“Bad business no customer service at all”

Written on: 10/06/2017 by Shadowkeeper (1 review written)

I placed an order last Saturday, within a few minutes of my order my charge card was charged. Nothing more was received from this company. Today 5th Bussiness day I inquired by email for order status. The response was we arent in the offixe today, it probably shipped. I reponded to explain my disappointment for the lack of any type of status, inboice, order nimber or ship date. Again the response was not in office but it should have shipped. I responded with a demand for immediate… Read Full Review

Travelkat's Response to Shadowkeeper's Review

Written on: 03/12/2017

Did you ever get a refund?

Reply to this comment
Report this review
Was this review helpful? 4 0
Read 1 Comment
★☆☆☆☆

“Do not under any circumstances deal with these people....”

Written on: 25/05/2017 by ninerzero (1 review written)

Do not under any circumstances deal with these people. On 15th march 2017 i purchased 4 items for a total of $125. 98 which supposedly were to be shipped to my nz address. In the interim i have been given a raft of excuses as to why tyhey haven"t been shipped culminating in them agreeing to cancel my order and refund the purchase price. They have not actioned this refund and have blocked any further attempts of mine to communicate with them. Buyer beware of these people… Read Full Review

Travelkat's Response to ninerzero's Review

Written on: 03/12/2017

They blocked your communication? They are cheats and liars.

Reply to this comment
Report this review
Was this review helpful? 3 0
Read 1 Comment
★☆☆☆☆

“Never again”

Written on: 16/04/2017 by Powerze101 (1 review written)

I placed an order with Internet Hobbies over 2 months ago. I received an e-mail saying my order was being prepared. I thought, great I'll have it in a few days. Wrong! About 3 weeks later I used their "voice mail" to inquire about my order. About 3 days later, I got an e-mail saying their suppliers were slow. I sent an e-mail saying I thought the items I ordered were in stock. 2-3 days later, I got an e-mail saying we don't say items are in stock. Sent an e-mail about a week later about order… Read Full Review

Travelkat's Comment

Written on: 03/12/2017

Did they ever refund your money? We've been trying to get a refund for months

Reply to this comment
Report this review
Was this review helpful? 3 0
Read 1 Comment
★☆☆☆☆

“Ordered 2 plastic model kits and a few bottles of...”

Written on: 15/04/2017 by JackFromConn (1 review written)

Ordered 2 plastic model kits and a few bottles of paint back in January and they've never arrived. No one wants to return my voicemails. No one wants to return my emails. Ive contacted my credit card company to reverse the charges and now waiting to see if I will ever see my money again. Ive also retained an attorney and we are in the process of filing a petition for court. BUYER BEWARE!!!!!!!!… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Horrible service!”

Written on: 11/03/2017 by Nashmg266 (1 review written)

I placed an order with this company for a plastic model kit the week of February 6, 2017. After a few follow up emails and a voicemail call to them to get status, I received an email stating that they had a "tornado" and power was being restored the next day and at that time my order would ship out. More time had passed, I had not received the order and my credit card got billed for it. Subsequently, in a follow up email stating they will credit my card I received a rather arrogant response… Read Full Review

Travelkat's Comment

Written on: 03/12/2017

They are always full of excuses as to why they don't send goods which have been paid for.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview