Not On The High Street Reviews - www.notonthehighstreet.com

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★★☆☆☆
1.7 / 5
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Latest Reviews

★☆☆☆☆

“DONT USE THIS SITE”

Written on: 01/12/2020 by brianmather (1 review written)

THEY TAKE YOUR MONEY FOR STOCK THEY DONT HAVE PLACED MY ORDER ON THE 12 NOV THEY SAID I WOULD HAVE IT IN 3/4 WORKING DAYS ITS NOW THE 1ST DEC THEY E-MAIL ME TO SAY THEY WONT HAVE IT IT STOCK TILL THE 7 DEC YOU CANT RING THEM AND THEY DONT ANSWER MY E-MAILS TO THEM SO I THINK ILL HAVE TO SAY GOOD BY TO MY £25… Read Full Review

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★★☆☆☆

“Great - until something goes wrong!”

Written on: 31/10/2020 by SteveTre (2 reviews written)

I have used this company several times in the past and had been very impressed with the uniqueness and quality of the items ordered; however, with my latest purchase, a 'luxury vegan hamper' I have been left very disappointed not only with the quality of the goods received and the misleading photo of the item on their website, but moreover with the response from NOTHS. When I contacted NOTHS, the response had no concession at all to my concerns. Won't be using again, unfortunately… Read Full Review

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★☆☆☆☆

“Aweful company AVOID At All costs .”

Written on: 06/07/2020 by AaronHalsey342 (1 review written)

AVOID at all costs no products .Pollys customers service skill were pathetic .First and last time I order here WASTE OF SPACE… Read Full Review

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Shaun66Casper's Comment

Written on: 06/07/2020

READ other reviews DONT NOT USE THESE ,AWEFUL REPLIES NO PRODUCS RECEIVED ,I think they inflate their reviews.

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★☆☆☆☆

“Awful customer service”

Written on: 13/05/2020 by Stevebrayford (1 review written)

I would not advise you use this company. I was left waiting over a month for the item I ordered. When I requested information from customer services I was told that I had requested for the item not to be delivered for a month????? Why would anybody do this. It was a present for my daughter and I subsequently had nothing to give her.But worse than that was their attitude. In the end I had to say I wanted to cancel and requested a refund. I am awaiting this. I will not use this company again. I… Read Full Review

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★☆☆☆☆

“Awful stay away !”

Written on: 25/03/2020 by quinny75 (1 review written)

Used them for one off there sellers , karrie barron cards thought i was using a trusted site but by looking at the reviews i should off done my home work . Anyway i wont be using them again and they should be doing there homework on there sellers . Payed alot off money for a handmade card a never received ,for my 74 year mum who is on lockdown self isolation due to covid19 . I cant see her and thought it would make a nice gift for mothers day . Disgusting company awful site… Read Full Review

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★★☆☆☆

“Misleading photo”

Written on: 05/12/2019 by RosieDays (1 review written)

Bought a personalised bottle opener. This was much smaller and not as sturdy as the photograph implied. Also it was poorly finished with sharp edges… Read Full Review

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★☆☆☆☆

“Unreliable”

Written on: 08/08/2019 by CaptK (1 review written)

I have used NOTHS twice and both times the vendor has failed to deliver - once was for Mothers' Day and another was for my duaghter's 6th birthday and both times, I was let down with insufficient time to obtain a replacement. I gave feedback and received an unhelpful reply about the nature of the relationship with the vendors. I will not use this website again… Read Full Review

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★★☆☆☆

“Very Disappointing”

Written on: 09/03/2019 by Jaspermaxdog (1 review written)

I wish I had read a few reviews first!! I ordered an Art print zodiac sign for my niece, and whilst the actual print was okay, in the picture it was depicted in a frame. When I received it, it had no frame and was just backed with cardboard. Now I wouldn't mind but essentially I paid £17.75 for a piece of paper (Which I probably could have printed myself) Looking back at the site, somewhere down the bottom of the page it tells you you can add a frame from the drop down box - there wasn't… Read Full Review

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★☆☆☆☆

“Bad communication!!!”

Written on: 17/09/2018 by eaHarding233 (1 review written)

Bad communication!!! No notification to say the order has been successful No notification to say when to expect delivery No notification to say when the order has been dispatched Unless I call the person (whom I am gifting) every few days, there is no way of knowing when the present actually arrives. Which kind of spoils the surprise. Such a shame they can't get their systems in order as they have lovely things for sale. Won't be using them again… Read Full Review

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★☆☆☆☆

“notonthehighstreet”

Written on: 26/04/2018 by RodolfoRichardson221 (1 review written)

Ordered a Soccer Football Magazine for my grandson. Day after ordering I requested information on the drawing that would portray my grandson - told me it was too late magazine had been printed and my money had been taken form the bank. None of the girls on the phone could help me out. You can only contact the seller/partners by email. Who gave the same reply. No info on the pic of boy who would portray my grandson and that was it. Magazine came. Looks nothing like him! No great quality or a… Read Full Review

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★☆☆☆☆

“Sent wrong item”

Written on: 22/12/2017 by Rcart (1 review written)

I ordered a navy personalised scarf from not on the high street from the Forest & Co . Don’t buy from them!!! I ordered on the 12th dec. it should have taken 5 days. I’ve been telling them for the last 5 days I’ve not got it, 10 days later I tell them I still haven’t received it, so they promised to send another for next day. Today I check my mail and it was delivered however it was not only the wrong colour, but the EXTRA I paid for a ‘personalised box’ was no where to be seen. But… Read Full Review

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★☆☆☆☆

“Overpriced and unclear pricing”

Written on: 01/12/2017 by Kalib157 (1 review written)

I ordered a number of products including a pair of pink personalised socks on black friday at a cost of £11.20 with a delivery charge of £3.00. The socks are so thin you would have to wear at least another pair underneath! Most expensive socks i have ever bought and worst quality. Further i bought two watch stands. The ladies at £23.00 and mens at £44.00. The latter had a slot for the phone but same size and both personalised. The company cannot explain to me why one cost nearly £20 more… Read Full Review

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★★★★★

“What a fantastic website”

Written on: 30/11/2017

I recently stumbled across this website whilst looking for a specific item for a Christmas present. I ended up doing virtually all my present shopping in one go as there is so much inspiration in the product range. If you've got awkward in-laws to buy for, or nieces and nephews, then you'll find something really good and easily as the GIFT section is categorised into sections of who you're buying for. My gifts arrived within days with no added P+P and I received e-mails advising when items were… Read Full Review

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★★☆☆☆

“Don't buy from Cielshop!”

Written on: 28/11/2017 by sheilajaworski (1 review written)

I placed an order for an armchair + footstool with NOTHS at the end of July with one of their partners, Cielshop. The delivery advertised was not able to be met, then the subsequent agreed delivery was cancelled within 24 hours of delivery notification. In exasperation, I contacted Cielshop twice to cancel the order but they delivered it anyway and left if on the roadside outside my house when I was not at home - three and a half months after placing the order. The delivery was on a pallet in… Read Full Review

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★☆☆☆☆

“Bad product and. Customer Service ”

Written on: 29/10/2017 by Kassidy378 (1 review written)

Bought necklace pendant nothing like advert even the box was cheap quality. Complained was told to just return the item- the point was they were selling something bearing no relation to the picture on line. Customer service were unhelpful and cared about the ‘partner’ as they call the sellers. Would never buy anything from them. Would not recommend them. They are awful selling poor quality stuff and not accepting any responsibility- avoid them if you can!!… Read Full Review

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★★★★★

“I love it ”

Written on: 02/10/2017 by PaulLewis (1 review written)

I have bought a bag from Not On The High Street made by Vida Vida its a Convertible Leather Backpack Satchel I am over the Moon it is Classic made in every way, and is just what I need for my business 10 out 10 from me or 4x yeses Best wishes Kel PS I like it all and you will … Read Full Review

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★☆☆☆☆

“Faulty goods”

Written on: 26/09/2017 by xaWentworth18 (1 review written)

Would not use this company,does not honor guarantee of products shop elsewhere… Read Full Review

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★☆☆☆☆

“Appalling service and zero feedback”

Written on: 29/08/2017 by bruffie (1 review written)

I purchased what I thought was a unique gift for my brother. The gift was allegedly going to be delivered on August 2nd, by the 29th it has not turned up and the customer service has no interest whatsoever. I have thrown £83 down the drain to a company that can offer no proof of delivery and have no concern for the customer at all. Disgraceful service!! Avoid this company at all costs… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 24/07/2017 by Piper152 (1 review written)

Avoid at all costs. Rubbish product Rubbish customer service Waste of time and money… Read Full Review

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★☆☆☆☆

“Engraving mistake ”

Written on: 23/12/2016 by Tanya220 (1 review written)

Mistake was made on engraving even after contacting several times.then they sent the item with incorrect word x refused to put right there mistake unless I would pay amount to them to do as it was a present I had no choice . Don't use use them go to a decent company who know what they are doing… Read Full Review

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