Not On The High Street Reviews - www.notonthehighstreet.com

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★★☆☆☆
1.7 / 5
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Latest Reviews

★☆☆☆☆

“Overpriced and unclear pricing”

Written on: 01/12/2017 by Kalib157 (1 review written)

I ordered a number of products including a pair of pink personalised socks on black friday at a cost of £11.20 with a delivery charge of £3.00. The socks are so thin you would have to wear at least another pair underneath! Most expensive socks i have ever bought and worst quality. Further i bought two watch stands. The ladies at £23.00 and mens at £44.00. The latter had a slot for the phone but same size and both personalised. The company cannot explain to me why one cost nearly £20 more… Read Full Review

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★★★★★

“What a fantastic website”

Written on: 30/11/2017

I recently stumbled across this website whilst looking for a specific item for a Christmas present. I ended up doing virtually all my present shopping in one go as there is so much inspiration in the product range. If you've got awkward in-laws to buy for, or nieces and nephews, then you'll find something really good and easily as the GIFT section is categorised into sections of who you're buying for. My gifts arrived within days with no added P+P and I received e-mails advising when items were… Read Full Review

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★★☆☆☆

“Don't buy from Cielshop!”

Written on: 28/11/2017 by sheilajaworski (1 review written)

I placed an order for an armchair + footstool with NOTHS at the end of July with one of their partners, Cielshop. The delivery advertised was not able to be met, then the subsequent agreed delivery was cancelled within 24 hours of delivery notification. In exasperation, I contacted Cielshop twice to cancel the order but they delivered it anyway and left if on the roadside outside my house when I was not at home - three and a half months after placing the order. The delivery was on a pallet in… Read Full Review

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★☆☆☆☆

“Bad product and. Customer Service ”

Written on: 29/10/2017 by Kassidy378 (1 review written)

Bought necklace pendant nothing like advert even the box was cheap quality. Complained was told to just return the item- the point was they were selling something bearing no relation to the picture on line. Customer service were unhelpful and cared about the ‘partner’ as they call the sellers. Would never buy anything from them. Would not recommend them. They are awful selling poor quality stuff and not accepting any responsibility- avoid them if you can!!… Read Full Review

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★★★★★

“I love it ”

Written on: 02/10/2017 by PaulLewis (1 review written)

I have bought a bag from Not On The High Street made by Vida Vida its a Convertible Leather Backpack Satchel I am over the Moon it is Classic made in every way, and is just what I need for my business 10 out 10 from me or 4x yeses Best wishes Kel PS I like it all and you will … Read Full Review

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★☆☆☆☆

“Faulty goods”

Written on: 26/09/2017 by xaWentworth18 (1 review written)

Would not use this company,does not honor guarantee of products shop elsewhere… Read Full Review

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★☆☆☆☆

“Appalling service and zero feedback”

Written on: 29/08/2017 by bruffie (1 review written)

I purchased what I thought was a unique gift for my brother. The gift was allegedly going to be delivered on August 2nd, by the 29th it has not turned up and the customer service has no interest whatsoever. I have thrown £83 down the drain to a company that can offer no proof of delivery and have no concern for the customer at all. Disgraceful service!! Avoid this company at all costs… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 24/07/2017 by Piper152 (1 review written)

Avoid at all costs. Rubbish product Rubbish customer service Waste of time and money… Read Full Review

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★☆☆☆☆

“Engraving mistake ”

Written on: 23/12/2016 by Tanya220 (1 review written)

Mistake was made on engraving even after contacting several times.then they sent the item with incorrect word x refused to put right there mistake unless I would pay amount to them to do as it was a present I had no choice . Don't use use them go to a decent company who know what they are doing… Read Full Review

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★☆☆☆☆

“A big let down”

Written on: 22/12/2016 by Driscoll185 (1 review written)

I ordered a gift and paid £50 on 24thNov 2016 and got the promise of delivery for the 17th Dec. It never got delivered- the sad thing is that the gift was from my grandchildren to their grandad for Christmas. The company offered me a gift voucher and a free whiskey glass to be used in Jan in replacement!!! Of course I asked for my money back and although it was re- paid, my grandchildren are heartbroken and feel very let down by these 'adults' who promised to send their gift. I will never… Read Full Review

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★☆☆☆☆

“Watch box”

Written on: 21/12/2016 by susanneboardm (1 review written)

I have recently made a purchase of a watch box for a Christmas gift which has been personalised, this is so disappointing and I feel embarrassed to give this as a present, this cost £60 and the quality is terrible, will just be going straight in the bin as they refuse to give my money back, DO NOT USE THIS SITE TO ORDER GOODS THEY ARE A RIP OFF… Read Full Review

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★☆☆☆☆

“horrible awful not happy at all ”

Written on: 18/12/2016 by Houston1949 (1 review written)

I want to get a really nice present for my best friend thought I was getting a really nice personalised present turns out it was a piece of cardboard I thought I was getting it with the frame at it was £9.95. Wasn't at all specific. And it wasn't even in colour, should of gone to moon pig.com at least I would if fitness a picture with it and would of been hell of a lot cheaper… Read Full Review

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★☆☆☆☆

“Item not as picture on website”

Written on: 07/12/2016 by xjMcKenzie291 (1 review written)

I ordered a pair of black pound sign cufflinks as per the picture on the website and when they were delivered they were all silver plated. I am unable to return them as they are needed to be posted abroad for a Christmas present. Although they have offered me 10% back I am still not happy with the outcome. They are insisting that it was the way in which the picture was taken and put on the site. They have dealt with my complaint quickly but I will not be recommending them to family and… Read Full Review

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★☆☆☆☆

“totally overpriced”

Written on: 21/11/2016 by osMaloney447 (1 review written)

I paid £22 for 1 x A4 sheet of poor quality paper! it was the birth year of a friend on mine and I bought it in a hurry and thought it was expensive at the time but assumed the quality would be worth it, sadly not!! I saw exactly the same on a card in Clintons for £3!!!! DO NOT BUY - THEY ARE A RIP OFF!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Very poor quality”

Written on: 17/11/2016 by Garzawz28 (1 review written)

Ordered a box of three ladies' handkerchiefs "hand-embroidered in Romania". The small design in the corner was 80% printed with a couple of bits of machine embroidery. Paid £40 for horrible quality - not worth £4. However I returned them and got an immediate refund… Read Full Review

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★★☆☆☆

“Always look on ebay first!”

Written on: 16/11/2016 by katebromley (1 review written)

I wrote to 'Not on the high street' a couple of years ago and complained that many of their products are not 'unique' as described but can be bought on ebay at a fraction of the price (usually Chinese imports). They replied that this would be dealt with, but has only got worse. eg a fox scarf £2.99 from ebay, £16 on Not on the high street (plus postage). Far too many sellers are re-selling cheap imports at huge mark-ups and this is a shame as it takes too long to search for those individual… Read Full Review

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★★☆☆☆

“I ordered an item on this website and I was happy with...”

Written on: 11/11/2016 by katiechambersxo (1 review written)

I ordered an item on this website and I was happy with what I purchased. However, a few days after this I discovered my bank account had an extra £104 removed as someone has purchased items online! Luckily I got refunded but it's disgusting. If I hadn't got refunded I would of phoned the police… Read Full Review

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★☆☆☆☆

“Poor quality, expensive products and p&p”

Written on: 09/11/2016 by Sazzlegreen79 (1 review written)

I ordered a number of personalised items from notonthehighstreet. They arrived in time but are very cheap quality - a cheap plastic bauble with stickers not stuck on properly for nearly £13! Could have made myself for about £2 - ordered for my nieces 1st Xmas, wanted to pay more as it's a special present but wish I'd just done it myself. Hanging stars with friends names were made from flimsy plastic. A £5 coaster I paid £2 P&p for for was crazily overpackaged and so was a personalised… Read Full Review

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Katebromley's Response to Sazzlegreen79's Review

Written on: 16/11/2016

Better overpackaged than underpackaged (yes I get the environmental issues) - I send a lot by courier and poor handling causes damage to even well packed items.

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★★★★★

“Good fast service”

Written on: 09/11/2016 by Karson23 (1 review written)

Bought an item of Simon Kemp Jewelers, I emailed Simon Kemp who responded quickly with the reply, item arrived in a timely fashion, as this was the first order I had placed with NotOnTheHighStreet I am happy to use them again… Read Full Review

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★☆☆☆☆

“Expensive Rubbish”

Written on: 28/10/2016 by Cameron125 (1 review written)

Recently purchased vintage teapot bird feeder which arrived with complete mismatch saucer attached. Looks terrible and cheap. I have been caught before with the quality of products so will never buy from them again. They bombard you with emails which are unnecessary also… Read Full Review

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