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Latest Reviews

★☆☆☆☆

“Incompetent Staff Never use this company ”

Written on: 10/05/2017 by Jue31 (1 review written)

Cannot give any stars. A friend booked this cruise with never having done a cruise before. I received a phone call requesting our deposit. I enquired the cost of upgrading to a balcony cabin I was informed I couldn't without the permission of the lead passenger. I stated he wasn't paying so why did I have to have his permission? I was informed that was the way they worked. I noted after confirming/spelling our full names to them that on the confirmation they had spelt my middle name wrong. I… Read Full Review

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★☆☆☆☆

“bad service”

Written on: 30/06/2016 by rgob123 (1 review written)

Booked our cruise for next year with the person I dealt with. When i try to ring her she is not available i e mail her and get no reply this company employ people to sell you a cruise and take your money and then your on your own no after sales customer service i wish i had booked cruise with Bolsover cruise company now. thay have great after sales … Read Full Review

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★☆☆☆☆

“Do NOT USE THIS SHAM OF A COMPANY TOTALLY USELESS”

Written on: 06/07/2015 by CoreyGraham (1 review written)

BookeD a 3 night cruise on Anthem of the seas, called to amend date and was told £75 per person admin but wouldn't take my money, told She would call back closer to cruise with new costing. Didn't get a call, didn't get a letter, didn't get a message. 2 days after I should have arrived home from original cruise date I received a email asking if we had enjoyed the cruise, when I rang CRUISEDEALS to ask what was happening I was told I'd missed my cruise and lost my money. I tried to explain I… Read Full Review

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★☆☆☆☆

“Take note of the other bad reviews before booking”

Written on: 02/08/2013

Promised to give a bottle of wine when booking. It didn't arrive so I questioned it and they denied ever offering it. Can't be trusted… Read Full Review

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★☆☆☆☆

“A complete shambles! How do they stay in business?”

Written on: 28/12/2012

I booked my med cruise in October, I called a few days later to get the flight details - and they had no idea. I called again a few days after that and they said Im flying out of Heathrow. I receive a confirmation letter stating that I fly from Gatwick. I call again to find out what's going on and they said I fly from Heathrow - to save a long description of events, this basically went on, I called several times after that and everytime I had a different departure airport. To add to that… Read Full Review

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★☆☆☆☆

“Totally mis-sold cruise through Cruise Deals. Beware!!!”

Written on: 12/06/2012 by MichelleChris (1 review written)

I booked through Cruise Deals in February. I initially rang and enquired about different cruises and on this call I made the mistake of giving the representative my telephone number. I did say I wanted to think about the cruise and research the ports of call before I made a decision. However Cruise Deals rang me every night at least 5 times for 5 nights (this amount of chasing should have sparked alarm bells) and then when I did eventually answer my phone I got the hard sell. But anyway by this… Read Full Review

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★☆☆☆☆

“Bad Practise and Bad Customer Service”

Written on: 05/05/2012 by 52747 (1 review written)

We booked a cruise with them to go in Independence of the Seas to Cork which leaves today. We booked an inside cabin and a few weeks before leaving they reduced the price of outside cabins to the same as inside and balconies were reduced to only ten pound more than we paid for an inside cabin. We asked if we could be upgraded to an outside and they said no. We asked about paying the ten pounds extra for a balcony. Again the answer was no, so people booking later got better rooms for the same… Read Full Review

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☆☆☆☆☆

“Do not offer more than one credit/debit card when...”

Written on: 10/05/2008

Do not offer more than one credit/debit card when booking if the system refuses your first, get them to call you back… Read Full Review

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★★★★☆

“Overall the Queen Mary 2 is an excellent ship and the...”

Written on: 12/04/2008

Overall the Queen Mary 2 is an excellent ship and the best way to travel and holiday. Having cruised many times with other cruise lines and twice on QM2 we will be booking another cruise on QM2 for 2009. Excellent food, Entertainment Very Good, Accommodation first class service second to none… Read Full Review

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★★★★★

“Just registered with Cruisedeals looks really good. ...”

Written on: 10/04/2008 by mike (1 review written)

Just registered with Cruisedeals looks really good. Planning on a cruise holiday in the next 18 months as a possible 'different type of holiday' for my family. The deals look good and reasonably priced although I have only just started looking. Will feed back in future what my experiences are and how they stand up to other sites and deals offered… Read Full Review

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