David St James, Bow, London Reviews

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David St James, Bow, London
David St James, Bow, London
David St James, Bow, London
David St James, Bow, London

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Latest Reviews

★★★★★

“Delighted with dsj ”

Written on: 15/04/2014 by Forbes300 (1 review written)

David St James have been extremely helpful and quick to let my property helping me limit the void period I was receiving due to a bad service from another agent, have found them easy to deal with and would recommend them to all landlords wanting a fast quick service that is both professional and affordable. Thanks Again :-) … Read Full Review

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★☆☆☆☆

“worst agency I have deal”

Written on: 12/03/2014 by MaddenDonovan294 (1 review written)

All I can say regarding this agency will not be bad enough. there is not serious at all, they are lying all time. it is the worst agency i have deal with, I will recommend to stay away from them. first they seems nice and available but as soon as they have your deposit they never answer calls and they do not want to commit to anything, or they commit in theory and they do nothing. they told me the house was available on one day and then once I did all payments that was supposed to move they… Read Full Review

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★☆☆☆☆

“OWED £3500.00 SINCE OCT 2013!!!!!! LAWYERS INSTRUCTED”

Written on: 16/02/2014 by R8RYP (1 review written)

New tenants moved in to my Bow house for 2 years and I was charged 2 years commission UP FRONT!!!!!!! At the end of the 1st year the tenants decided to leave so I asked for the second years commission (£1200) to be refunded which they reluctantly agreed to but nothing has arrived after 5 months. The new tenants moved in after a short empty period and they paid david st james the first months rent and the 6 weeks damages deposit which totalled £2300 and once again after 5 months of promise… Read Full Review

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★☆☆☆☆

“Keep away”

Written on: 29/01/2014

I had to rate this company one star - because you cant rate 0 stars. Engaging David St James to act as agent for a flat let in Bow has been the biggest mistake of my life. As an experienced landlord, I was sceptical at the brash attitude, but Ryan insisted his tenant was credit checked - it transpires he wasn't. David St James said they held the deposit for the 6 month let. After a few teething troubles the let ran its course. However, when check out day came, DSJ said they had passed the… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS AGENCY”

Written on: 09/11/2013

This agency are appalling. Do not pay them any money. Their company policy is to take £500 'holding deposits' from anyone who is interested in making an offer on a property - they they tell you that the flat has been sold and never return your money. You will have to go through the courts to get your money back. They are aggressive, rude, appalling people who ruin the lives of many people daily. Don't believe any of the 5* good reviews below. They are all fake reviews written by the staff… Read Full Review

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★☆☆☆☆

“Deposit missing”

Written on: 22/10/2013

We put down a deposit for a house in bethnal green. Suddenly we're told that the landlord has decided to sell the property. The deposit is to be returned to us within 10 working days. I emailed my details but still, THREE MONTHS later have not received my money back. I am going to keep pushing this but it is a not a good thing to be missing 500 pounds as a student. Although the encounter with the agents was good and the staff nice this agency is in no way to recommend. Do not put down any… Read Full Review

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Stopthisscamagency's Comment

Written on: 06/11/2013

Don't believe that these staff are 'nice'. This company is well known for being the biggest trick estate agency in London. Unfortunately you have been a victim of their trick - read the other reviews - they do it to everyone. They take deposits, tell the tenants that the property has been sold and then never pay anyone back.

Please report them to the Property Ombudsman and he will get your money back for you. This company needs to be closed down and only if they are reported it will happen

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★☆☆☆☆

“DISHONEST KEEP AWAY”

Written on: 22/08/2013

David St James are greedy and will cheat you out of your money use them at your peril. Good looking shop window in Bow, Smooth talking Ryan is the front man who washes his hands of any monetary issues and asks you contact accounts BY EMAIL. This is a very important part of their set up. Accounts office is not directly containable they can only be emailed and will reply at their discretion if they do they will fob you off and waste time to hold on to your money as long as possible, they… Read Full Review

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★★★★★

“Professional and personable service”

Written on: 20/08/2013 by hollyandEmily (1 review written)

After being left somewhat disheartened and sceptical with regards to liaising with letting agents following a series of poor experiences, David St James succeeded in changing the tone. From our initial call to Ryan, to leaving the office with the keys in our hand, Emily and I received both a professional and personable service. The speed and organisation of the transaction was teamed with a patient and reassuring approach; one which we highly valued. We will not hesitate to recommend Ryan or… Read Full Review

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★☆☆☆☆

“Terrible, very unprofessional and rude agency”

Written on: 12/08/2013

We have had a terrible experience as tenants in a property managed by them.  The entry fee is very high, but you should not expect any service or help  from them. They are very hard to reach and you have to call them a lot of  times until they do something, even if it is urgent. That was the case for  example when the heating broke down during the winter. We complained during  months about water leaks and damp problems (we sent a lot of pictures), and  they did nothing. With the… Read Full Review

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★★★★★

“Very smooth”

Written on: 31/07/2013 by Whilson (1 review written)

These guys where a pleasure to deal with. We viewed a property on the Monday, placed the offer on the Tuesday and moved in on the Friday. They where smooth and answered my questions everytime without fail. We would very happily recommend these guys to all our friends… Read Full Review

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★☆☆☆☆

“David St James review”

Written on: 29/07/2013

Do not pay these people any kind of deposit, you will never see it again. Do not be fooled by the 5 star reviews, too much of a coincidence that they are either rated 5 star or 1 star. They will not respond to mails and will not refund any monies you have paid. Treat with absolute caution… Read Full Review

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★★★★★

“Swept off of my feet”

Written on: 15/07/2013 by Peterjons (1 review written)

I have been swept off of my feet with how good these guys are. My property was empty for 2 months with my previous so called leading agent. It was costing me money had over fist. I have it to the david st James and they had a tenant for me within 2 days. Tenants have been in just over a month and we are both very happy. Life savers!… Read Full Review

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★★★★★

“A very happy bunny”

Written on: 06/06/2013 by Mspine (1 review written)

We had been working for ages for a property and nothing was good enough or in our budget. Just as we're about to give up we found David St James who showed us the perfect property. We have now moved in and love it. Couldn't thank them enough… Read Full Review

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★★★★★

“Thank you”

Written on: 24/05/2013 by DanielAllen (1 review written)

I rented a property through DavidStJames just over a year ago and recently moved out. When I moved out my landlord refused to give me my deposit back. When I contacted DavidStJames they were very helpful and informed me of my legal position and rights. I called the landlord armed with this information and he still refused to give me my deposit back. It was only after DavidStJames organised a meeting at their Bow office between the landlord and myself with them mediating that we finally got to… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM DAVID ST JAMES ”

Written on: 23/05/2013

STAY AWAY FROM THIS DODGY COMPANY.Do not believe a word that they say, and do not pay them any holding deposit for a property - you will never receive it back. They are shameless people who only want to take holding deposits from prospective tenants desperate to find a flat. They take the deposits and then lie compulsively and will try anything not to pay it back. They have a terrible reputation in East London and everyone should know about them. I paid a £500 holding deposit months ago to… Read Full Review

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★☆☆☆☆

“AVOID THIS AGENCY”

Written on: 17/05/2013

BEWARE. Do not use them. They are an absolute disgrace to the industry. DO NOT pay them any holding deposit - when the property suddenly doesn't materialise, you will never receive it back unless you take them to court. Their company policy seems to be to make as many people out of paying these holding deposits and hold onto them for as long as possible. No reputable estate agent would ever take a holding deposit BEFORE AN OFFER IS PLACED. The agent will be very nice to you until he… Read Full Review

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★☆☆☆☆

“Unhelpful post-sales support”

Written on: 03/05/2013 by VickiRoberts (1 review written)

I lived in a property rented by David St James for the past 8 months. During the prospecting stage, we received very average customer service and at times were spoken to like children. After moving out, I had an account issue and was told I needed to contact a separate department who only respond via email in 10 working days on all inquiries, even those which are urgent… Read Full Review

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★★★★★

“Good all round. ”

Written on: 23/04/2013 by Tonyc60 (1 review written)

I was very happy when I came across DavidStJames. They have a wider choice of properties than any other of the estate agents in the area and are open for longer which meant I could see 4 properties at 7 pm (after work) and not have to worry about taking time off. I have now moved into the property and am loving it. Many thanks DavidStJames. I would highly recommend them… Read Full Review

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★★★★★

“You rely on them”

Written on: 12/03/2013 by Jbenson45 (1 review written)

I am a landlord and live in Birmingham so I need or know that my property is well looked after by my managing agent in London. I have been with DavidStJames for about 4 years now and have found them to b on the ball. They take care of all issues, repairs and arguments with tenants, which a load off of my mind. Throughout our relationship we had one non payer of rent. In my experience agents normally run for cover hen this happens. DavidStJames stood up and were counted. They have great legal… Read Full Review

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★★★★★

“Friendly ”

Written on: 15/02/2013 by Pbirch (1 review written)

We are happy with the service that they provided at DavidStJames putting a lot of time and effort into showing us multiple properties and long negotiations. All the staff are very friendly and a pleasure to deal with… Read Full Review

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