ao.com Reviews

★★★★☆
4.5 / 5
90% of users recommend this
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★★★★★

“Fridge/ Freezer”

Written on: 29/01/2020 by DavidHarris123 (1 review written)

Bought a Fridge /Freezer from AOL. Was kept informed of the delivery throughout via the email link. The purpose of the feedback to thank the 2 cheerful guys that delivered it. Despite a long day and heavy lifting they were cheery and friendly and done an excellent job in removing an old heavy Fridge Freezer and delivering the new one. Give these guys a payrise !!!… Read Full Review

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★★★★★

“Friendly and helpful HEY127C”

Written on: 28/01/2020 by 41Combs (1 review written)

Nice bloke dropped my new Hoover off this morning. Good communication phoned when nearly here from AO.com… Read Full Review

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★★★★★

“Best Delivery Drivers!”

Written on: 22/01/2020 by Eliant34 (1 review written)

Two friendly, quick and professional drivers! Great service highly recommend them both to family and friends! Always love using AO.com and to get a brand new cooker the next day. Quick and professional service to get any appliances you wish! Loved everything and wouldn’t change anything… Read Full Review

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★★★★★

“A great experience. ”

Written on: 30/12/2019 by BigDavid (1 review written)

I contacted them once by phone and twice by email with queries. In each case the query was dealt with in a timely manner. They understood fully what I was asking, and answered fully. We were equally impressed by the 2 gentleman who came to install the machine. They came on time. They were highly skilled and friendly. They took great care not to damage anything when removing the old machine and bringing in/installing the new one. A huge credit AO… Read Full Review

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★★★★★

“Could not get better - why go anywhere else?”

Written on: 22/11/2019 by richardwilliam (1 review written)

As usual AO delivery process beats others hands down - informative, notice, time. Again as usual an excellemnt installation crew. Particularly liked attention to detail with built in dishwasher install really could not get any better. Given that prices are competitive why go anywhere else? … Read Full Review

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★★★★★

“Delivery”

Written on: 08/10/2019 by SavanahPugh (1 review written)

Excellent service great delivery… Read Full Review

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★★★★★

“Excellent service again !”

Written on: 06/10/2019 by Scalascoot2 (1 review written)

Second time we've ordered an item from AO and not disappointed.The service was excellent and the delivery team were highly professional (LU 145 ).Would recommend without hesitation and look forward to using the service in the future… Read Full Review

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★★★★★

“AVP27”

Written on: 03/10/2019 by cadnam (1 review written)

Had a Dishwasher delivered and fitted today work good and helpful… Read Full Review

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★★★★★

“guys arrived on time, rang before they arrived, polite...”

Written on: 03/10/2019 by Kylied100 (1 review written)

guys arrived on time, rang before they arrived, polite guys, would recommend them… Read Full Review

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★★★★★

“Excellent Service from ao”

Written on: 26/09/2019 by MBelcher (1 review written)

Had a washing machine delivered yesterday by the crew. They were professional, friendly, polite and very efficient. They installed the new machine quickly and with no fuss and took away my old one leaving everything clean & tidy. Very impressed with the service… Read Full Review

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★★★★★

“They were fantastic delivery guys, polite, helpful,...”

Written on: 13/09/2019 by Jadat239 (1 review written)

They were fantastic delivery guys, polite, helpful, efficient, a real pleasure Placing the order was easy, good website Overall a good buying/delivery experience, highly recommend… Read Full Review

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★★★★★

“Faultless Service ! ”

Written on: 09/08/2019 by Shazzaandmm (1 review written)

Great experience from ordering to delivery. Easy to place order. The delivery team were polite, couteous and very helpful. A pleasure to deal with… Read Full Review

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★★★★★

“efficient delivery and communication”

Written on: 28/05/2019 by eeCarter74 (1 review written)

Ref: AVV324F Was contacted prior to delivery byphone and item arrived within allotted time. Very quick and efficient service. Friendly and helpful staff. Would definitely recommend to friends and family. … Read Full Review

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★★★★★

“Excellent service , great delivery ”

Written on: 05/05/2019 by Joannafc1 (0 reviews written)

It was an excellent service from start to finish, I needed it Quickly and received it quickly. Delivery men were Gentleman and kept me informed from start to finish. Thank you very much to them. Very satisfied customer I will use you again and recommend your service to friends and family… Read Full Review

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★★★★★

“Home delivery..”

Written on: 02/05/2019 by IanFarthing (1 review written)

Delivered my product exactly as advised, very pleased. Would definitely recommend AO.com to anyone… Read Full Review

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★★★★★

“spot pn delivery,”

Written on: 20/02/2019 by major48 (1 review written)

The 2 lads that brought my microwave were right on time… Read Full Review

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★★★★★

“Great Attitude”

Written on: 12/02/2019 by stix77 (1 review written)

Crew were very helpful really polite and friendly doing a tough job with a great attitude… Read Full Review

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★★★★★

“vacuum cleaner”

Written on: 18/12/2018 by xwWarner329 (1 review written)

ordered on-line which was straight forward.Had plenty of choices for delivery dates On the morning of delivery I got a text to say it was on its way checked on-line using the tracker system was given a time with a 30 minute window ,Right on time I got a phone call to say delivery was 1 minute away.THE 2 delivery men were very friendly even though the weather was horrendous,gales and heavy rain… Read Full Review

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★★★★★

“ao.com excellent delivery team and service ”

Written on: 09/12/2018 by JeffersonMaher17 (1 review written)

After ordering a fridge from ao.com the company contacted me via telephone and email to keep me updated and informed about the order, the female member of staff with whom I spoke to was very polite and professional. The fridge arrived exactly at the time stated via text and order tracking service (which are very good). The delivery team were prompt, efficient and brought the fridge into the house to the specified room. They were neat tidy and left no mess, very professional.  I was very… Read Full Review

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★★★★★

“BETTER THAN THE BEST”

Written on: 07/12/2018 by Hadassahl1982 (1 review written)

AO delivery team of were simply the best I have ever see. They were super efficient, were at my front door at 7.30 am and delivered an American style fridge freezer, installed a dishwasher and were out of the door in 25 minutes. No messing about and took them a few minutes to figure out installation. So pleased with the service. Have never used AO before but their service , efficiency and teamwork was really the best I have ever seen. … Read Full Review

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