Shop4Electricals Reviews - www.shop4electricals.co.uk

Click here if this is your business
★★☆☆☆
2.3 / 5
40% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Shop4Electricals www.shop4electricals.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Avoid this company”

Written on: 25/01/2020 by ffm1 (1 review written)

Shop4 / discount electrical are certainly the worst electrical supplier that we have dealt with. They lack product knowledge, have zero customer loyalty, don’t respond to emails, charge a 25% return fee (if you are lucky enough to actually fulfil their returns policy!), don’t care about trade clients and lack a basic awareness of how to run a business. We have been purchasing products from them for several years and the first time we needed to exchange a product as the client changed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Would not recommend”

Written on: 19/11/2018 by Damari337 (1 review written)

A part of the bundle I purchased was missing. They won't take responsibility for it and so I have to spend another £100+ to purchase the part separately. Very disappointed customer. I would really not recommend them to anyone. Especially as I had called their sales team before purchase to confirm the package inclusion… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolutely useless. Genuine risk for any business...”

Written on: 02/12/2016 by StamelElectrics (1 review written)

Used to use these quite a bit and they used to be really good. Order by 2pm and you would have your stuff the next day. Not anymore. After a few order mishaps that I put down to human nature I now conclude that there has been a fundamental change in the company and it is run by incompetents. Final straw was yesterday.I placed an order on 27/11 for fitting 2 x fan systems in time for yesterday (1/12). By 29th there was still no shipping information so they hadn't been sent. I emailed them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Incompetent Company”

Written on: 21/11/2016

I ordered 2 items from this company. 1) Chased them as nothing after 3 weeks 2) delivered with no warning, 3) both items damaged, 4) agreed time to return items and receive replacements and took the day off, 5) items returned, only one was expected to be collected, 6) didn't deliver new items, 7) chased up and told issue with FedEx 8) weren't keen to return money but have done so to be fair 9) new item then delivered (signed for by neighbour in good faith), they hadn't got in contact with FedEx… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Used twice. Very poor service on both occasions. ”

Written on: 08/11/2016 by 461Collins (1 review written)

This company has failed us twice, what a waste of time and money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful, totally disinterested once they have your money. ”

Written on: 22/02/2016

Terrible service, once they have your money they couldn't care less about any issues. I ordered a central heating timer on behalf of a relative. Despite showing as 'In stock' at the time of order, the item wasn't dispatched until nearly 6 weeks after the date of order (and payment). Despite being charged £7.50 for delivery, the timer was posted standard Royal Mail second class, with absolutely no tracking or insurance. Needless to say, it never arrived. Numerous phone calls to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dreadful after service ”

Written on: 07/05/2015 by Braideni321 (1 review written)

I returned an item on 10 April 2015 and waited to be reimbursed. I sent an email and received no acknowledgement. Rang them last Thursday to be told I would hear from them on Friday. Heard nothing from them. Sent an email yesterday ( still no response since last week). I rang this morning - again they said they had not received my email - then they said I would get a refund 'as soon as possible'. Most obnoxious person - really talks down to customers. I have never left negative feedback… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“even better than expected”

Written on: 16/10/2014 by flycgb (1 review written)

I ordered a Triton T80Z unit to replace an old MIRA shower. I received confirmation, then an invoice and then a delivery tracking order with contact details of the delivery company. The unit arrived within two days. When the plumber attempted to fit it, he found that it was lareger than the previous and rather than extensive plumbing work, that I tried another make/unit. I contacted the company but they were unable to supply an appropriate one. So I ordered from another company. I rang… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“They couldn't care less”

Written on: 18/09/2014 by Templetonuu113 (1 review written)

I ordered a couple of outdoor wall lights which I could not find anywhere else. They arrived late, damaged and the packaging was so bad that I would have been surprised if it had arrived in one piece. The box the items were put in were far too small for the items, they folded the top part over rather than getting a bigger box, didn't bother taping it, just put the straps around it. Called to ask for replacements and was dealt with as though I was in the wrong or just boring/annoying the person… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very rude and customer service a shambles”

Written on: 21/01/2014

Over the years I have began to order more and more products online, as most of us have. I have to say that the custommer service of shop4electricals is the rudest and shambolic I have ever used and i will never, ever use them again. Yes, their prices are very competative but if you get a problem with the item they just do not want to know? If I may be so bold as to say that the customer service team leader , who I was dealing with is very rude and obnoxious and talks down to you - what kind… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Ace service”

Written on: 18/09/2013 by Arcticson (1 review written)

My second order from this company. Faultless service. I ordered some switched one day and realised I had ordered one incorrect switch. I emailed them and asked for a substitution ... but later discovered they did not have this item. I spoke to them the day after and there were notes on the system that someone was sorting it out. In the meanwhile I rang the manufacturer who said they would post the part to me free of charge if the seller agree. I passed this info on to Shop4Electrical... and all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“non delivery”

Written on: 31/05/2011 by everad (2 reviews written)

An order was placed 8 days ago and money was taken on the day of the order. Web site clearly stated delivery in 1-2 days, yet I still have no email to confirm despatch date.This company are certainly efficient at taking money but do not swiftly reply to mails. As yet no goods delivered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Shop4Electricals was an excellent online shopping...”

Written on: 17/05/2009 by robclaydon (1 review written)

Shop4Electricals was an excellent online shopping experience, having trudged up and down the high street in search of a new cooker we decided to buy online for a Stoves cooker. After a lot of searching Shop4electricals seemed to beat the opposition price wise by quite a long way… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“Ordered a wine cooler at a very good price from...”

Written on: 08/05/2009 by sausage33 (1 review written)

Ordered a wine cooler at a very good price from Shop4Electricals only to be told next day that price on website was wrong and that it would cost another 60 quid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“When looking on the internet for best priced oven unit...”

Written on: 30/04/2009

When looking on the internet for best priced oven unit Shop4Electricals stood out above all others as the lowest by a good margin. Best price, kept informed of orders progression by E-mail and telephone. Item ordered was delivered as and when promised. Polite and courteous in all correspondence… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I ordered an oven online from shop4electrical and...”

Written on: 22/04/2009 by Cesca 97 (1 review written)

I ordered an oven online from shop4electrical and agreed by phone delivery to my first floor flat. A few days before the delivery was due I received another phone call requesting a further £110 to deliver my oven up to my flat. I refused to do so on the basis that they had already accepted payment and had had the oven collected by the couriers. They refused to deliver my oven and a month later I have still not been refunded. Please note that legally they must refund me in full since they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Easy to contact both via email or phone ”

Written on: 08/03/2009 by vdraperflan (1 review written)

Easy to contact both via email or phone
All details of product including picture and sizes,available online
Delivery arranged and advised when item in warehouse
Excellent service Contacted the Shop4Electricals shop, as I saw on website, based in Leighton Buzzard and asked about delivery. Told I would be contacted with 24 hours of delivery and a message was left on phone giving me all the details. I was also advised by email and was able to arrange delivery within 3 days of order. Great!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Shop4Electricals are very good inc delivery as is the...”

Written on: 19/02/2009

Shop4Electricals are very good inc delivery as is the the price and ease of site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I would recommend shop4electricals.co.uk without fail,...”

Written on: 01/11/2008

I would recommend shop4electricals.co.uk without fail, the service was second to none, I had to phone because one of the items I required was not shown but there was no problem in ordering the item for me.I saved almost 25% on RRP which is a lot of money on £800 .

I was advised it would take up to 10 working days for delivery, the good were delivered in 7 working days by a very friendly man.I will now always purchase electricals from shop4electrical without fail, and would recommend them to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Overall I was very happy with Shop4Electricals and...”

Written on: 09/09/2008

Overall I was very happy with Shop4Electricals and would order again. After ordering I had no problems, they telephone to let me know what was happening, then text me a few days before the delivery to give me a time and confirm the date, there was no problem… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview