Xoom Reviews - www.xoom.com

★★★★☆
4.4 / 5
90% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Xoom - www.xoom.com - Ask a question now

Media Gallery for Xoom - www.xoom.com

Xoom - www.xoom.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★★★☆

“Xoom worked well for me.”

Written on: 23/03/2017 by Clarkmn38 (1 review written)

I was stranded in Mexico with no funds. So I sent some money by Xoom to a friend of mine here. It was the first time I ever used Xoom. It did take five days to process, but it did get here, and the pickup was no problem at all. For a fee of $4.99 I think it is well worth it. I only sent a small amount $250. I understand there are more delays and problems sending large amounts. That makes sense to me, too. I expect the next time I use Xoom it will process quicker. Overall I give four stars. I… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Xoom - Money Transfer to India from the US”

Written on: 07/08/2015 by Creques (1 review written)

Hi all, I have been using Xoom.com for a while now, for its instant money deposit feature. I haven't had any problems with it so far. Most of my transfers to India reached in less than 2 min. Now Xoom is offering best exchange rates ever to India on top of its instant deposit service - One more reason to recommend Xoom… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“It's not easy to satify me, but...”

Written on: 04/06/2015 by Fischer18 (1 review written)

I'm pretty picky when it comes to trusting people handling my money. I was truly skeptical of Xoom.com, even after the first 2 or 3 transactions. So far, I've sent over two dozen times to Mexico and all but once my loved ones have gotten the $ right away. That sole instance was bc my BBVA bank did not approve it after hours. It was done the next working day. Even then, Xoom Customer Service (open after hours too) was helpful and courteous… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Fast Transaction”

Written on: 06/11/2014 by 44Leach (1 review written)

Its good, If you are using xoom for the first time use this referral link to get a gift card, The transaction went very smooth and the customer service is good… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Xoom - Great Service!”

Written on: 09/04/2014 by 129McIntosh (1 review written)

I have been using Xoom for many years and I've had a good experience till now, Money gets transferred to by NRE account in just 4 hours. My friend recently sent money with Xoom and he got a $50 Amazon Gift card using this link xoom.io/in-slick-50. I think this offer is valid till 21st April… Read Full Review

Stuti's Comment

Written on: 30/04/2014

I tried this and it worked! I think the offer was extended to May 31st.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“FRIST TIME USER ENQUIRY ”

Written on: 04/04/2014 by KURANA (1 review written)

I CANT RATE NOW! I RATING JUST TO PROCEED.I never send online money. Im a student studying in US If i wanna send money to India whats the basic document i need to provide for verification. Im afraid they may charges for the services but not do the needful… Read Full Review

Xoomcustomersupport's Response to KURANA's Review

Written on: 04/04/2014

Hello,

To begin sending money with Xoom all that is required is as US based bank account or credit card. To sign up you'll simply be asked to provide your billing address and a working phone number in addition to the payment source. You're then ready to send money to India with Xoom. Also your money is fully guaranteed by Xoom to reach your recipient.

Thank you,
Matthew N
Xoom Customer Service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“sharp practise”

Written on: 25/02/2014 by florida33487 (1 review written)

advertise $4-99 once you use your bank acc my phone app change to quick send and even though using my bank acc the cost goes up on sliding scale this is sharp practice and because of this I would not recommend to my friends… Read Full Review

Xoomcustomersupport's Response to florida33487's Review

Written on: 28/02/2014

Hello,

It is very true that you can send for as little as $4.99 to many countries, however the fees will always vary depending on what country you are sending to, the amount and what payment source you are using. When using the App, prior to sliding to send, you can change the amount you wish to send and with that if there is a change in fees it will be displayed for you.

Thank you,

Matthew N
Xoom Customer Service

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Excellent”

Written on: 23/02/2014

It's been a best way to transfer fund very secured and rapid manner. I love the turnaround time… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Service is good, charges a bit higher”

Written on: 23/02/2014

The service is real fast and thats what i like. The rates offered are slightly less as compared to contemporaries… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Service is Good and Fast”

Written on: 22/02/2014

Service is good , but referal gift card not yet received… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Super awesome, fast, to the prompt!!!!”

Written on: 21/02/2014 by hancybiplov (1 review written)

Its been amazing to be associated with XOOM for couple of months now. I have used their services 3-4 times till date and it's always been hassle free. Your loved ones receives cash in no more than 4 hours. That is something amazing. I think XOOM provides much better services than others(Western Union)etc. I used WU service once and it was a pain. I had to wait 5-6 days for money to get credited into my parents account whereas, XOOM does that in couple of hours. Their way of tracking the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Xoom is very good tool for money transfer.”

Written on: 21/02/2014

Xoom is very good tool for money transfer… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Buen servicio, y a menos que Western Union o Moneygram”

Written on: 20/02/2014

Fui utilizador de Moneygram exclusivamente por años, pero ya que salio este servicio lo he dejado por casi completo--todavia necesito usarlo para envios dentro de los EEUU, desafortunadamente, pero envios internacionales me sale mucho mas barato, y el remite esta listo en minutos! Lo unico malo es que en Panama solo se puede recibir en Citibank, y en mi pueblo (Colon) solo hay uno--dentro de la Zona Libre--si la persona necesita algo de urgencia un domingo, por ejemplo, no pueden sacar su… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good service”

Written on: 19/02/2014

I have been using it for past 8 months. It's always been as fast as they commit i.e. 4 hours. Only thing to take a note of - I initiated a transfer once on Friday night and it was credited to my India a/c on Monday morning. So I guess it works fast only on bank working days in India… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“easy and fast”

Written on: 16/02/2014 by amitkashyap (1 review written)

Xoom is easy to use. Once you are setup, it is just few clicks to send money to india. I have used it via my android application on phone and the operation is really easy. The transfer is very fast and usually the transfer completes between 2 to 4 hours. Xoom has bought me so close to my family in india… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Fast, Easy and Satisfied”

Written on: 15/02/2014 by fbaby2005 (1 review written)

So far I'm satisfied with sending money to the Philippines!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“GREAT exchange rate”

Written on: 15/02/2014 by CaliforniaAnn (1 review written)

I was traveling to and through Argentina in early February, 2014, when the ARG peso was devalued. A friend told me about the existence of the black market for cambio, but I was reluctant to go that route. I heard about Xoom and did some research and was comfortable with the process and proceeded to use it for all of my $US-ARG peso exchanges. I have exchanged about $1,000 US during my trip and calculate that I've received about $400 US in pesos than I would have at an ATM. It has been a bit of… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Excellent service”

Written on: 11/02/2014 by CancunBum007 (1 review written)

I have been using xoom for months and I am very Impressed by this service ,everything goes smooth.I would wish more people could operated there businesses like xoom. I love alerts that follow the transaction for both parties. I think the only thing I would recommend is that more places could do bigger transfers. but over all it been a great service too me and have no problems… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“it is fast, convenient, and worry free. i just do not...”

Written on: 09/02/2014

it is fast, convenient, and worry free. i just do not understand the extra $ 2 charge from xoom San Francisco beside the $4.99 fund transfer fee… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Impressed so far!”

Written on: 07/02/2014

New user. Made a couple of xfers so far. Very professional and neat. Been used to a 3-5 day lead time and what a dramatic change, from days to hours!… Read Full Review

Report this review
Was this review helpful? 0 0
overview