written by Ronniestaffy010105 on 07/12/2016
I was with animal friends pet insurance for over 8 years. My dog Ronnie, who they were supposed to insure against vet expenses died after a short illness , in September of this year. He had a suspected brain tumour. I sent in a claim form within the timescale to claim for Ronnies vet expenses ( minus the excess of £99) . FIVE WEEKS LATER , despite numerous emails to them , I have heard nothing from A F , it would seem that I am being ignored. Judging by comments on social media regarding Animal Friends Insurance, I am not alone in this . They claim to be the number one insurance company for pets , I don`t know where they`ve got that idea, as I`ve heard very little good said about them. I would advise anyone wanting to insure their pets to avoid this company like the plague. Cheapest is definitely not the best in my opinion. I`d just as well not have had insurance and kept the money that I`d paid A F in a piggy bank to pay for my dogs medical treatment. SHAME on them.
written by Ronniestaffy010105 on 07/12/2016
I was with animal friends pet insurance for over 8 years. My dog Ronnie, who they were supposed to insure against vet expenses died after a short illness , in September of this year. He had a suspected brain tumour. I sent in a claim form within the timescale to claim for Ronnies vet expenses ( minus the excess of £99) . FIVE WEEKS LATER , despite numerous emails to them , I have heard nothing from A F , it would seem that I am being ignored. Judging by comments on social media regarding Animal Friends Insurance, I am not alone in this . They claim to be the number one insurance company for pets , I don`t know where they`ve got that idea, as I`ve heard very little good said about them. I would advise anyone wanting to insure their pets to avoid this company like the plague. Cheapest is definitely not the best in my opinion. I`d just as well not have had insurance and kept the money that I`d paid A F in a piggy bank to pay for my dogs medical treatment. SHAME on them.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers