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Latest Reviews

★★★★★

“Excellent customer service”

Written on: 06/12/2017 by JudyannR (1 review written)

I was unable to print boarding passes so customer service e-mailed them to me, return boarding passes e-mailed following day so I could print them, but they also e-mailed them to my hotel to ensure that I got them . Fantastic customer service, they did what they said they would do. Thanks to stress free travel. Trip was good value and would certainly travel with them again… Read Full Review

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★★★★★

“Very professional service ”

Written on: 09/10/2017 by AJandMG (1 review written)

Hi we just wanted to thank you for making sure that our recent trip to Krakow ran smoothly. Our flights, transfers, trips and hotel ran smoothly and were all absolutely above expectation. Thanks again  … Read Full Review

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★★★★★

“Excellent in all respects”

Written on: 04/10/2017

Broadway Travel went the extra mile in willingly sending paper documentation when our printer was broken and then checking us in with Ryannair at the last minute when I was having difficulties doing so on the I-pad. Nothing has been too much trouble and I have been very impressed with all their dealings. Thank you, Broadway Travel, for removing the stress.........and incidently, the holiday in Riga has been excellent value for money!… Read Full Review

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★☆☆☆☆

“do not trust them”

Written on: 22/08/2017 by 456Barnes (1 review written)

they have an ABTA no but ABTA cannot help you as they have suppliers ie flight accommodation and transfers should any of these fail you are on your own !!!! government are now looking into this "loophole" hopefully Boardway will soon be held to book ! one can only hope I would steer well clear if nothing goes wrong it is ok but should anything happen you have no chance!… Read Full Review

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★★★★★

“Do What They Say They Will Do.”

Written on: 25/07/2017 by WeymouthOlympics (1 review written)

First time of using this company, they listened, were helpful and professional throughout the transaction and delivery, things happened when they said they would and how they would.. Thank you… Read Full Review

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★★★★★

“Simply Luxury Escapes - Excellent throughout ”

Written on: 08/07/2017

Booked through Simply Luxury Escapes - part of the Broadway Travel Group, cannot fault… Read Full Review

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★★★★★

“Berlin and Riga - NOT TO BE MISSED!”

Written on: 06/07/2017 by DeniB (1 review written)

This is a superb combination the vast city of Berlin and the small, more intimate city of Riga. All of the transfers worked brilliantly, thanks to the efficiency of the Broadway Travel administrators. We collected our tickets for the flight to Riga in at the hotel in Berlin - again, great organisation. Both hotels were close to easy transfer points using public transport and although we walked most of the time again transport links were great to get outside both cities. In Berlin to… Read Full Review

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★★★★★

“2 centre Thailand-Bangcock &Phucket”

Written on: 28/06/2017 by Brian4Walker (1 review written)

We travelled from Glasgow to Bangcock via Dubai on Emirates staying 3 nights at the Rembrant hotel then flying on to Karon/Phucket,Centara Resort hotel for 8 nights. All travel and transfers were excellently timed with 4 * hotels good value.Thailand was an experiance not seen before though perhaps due to the £ pricier than we thought and certainly better value than New York. Highlight tours were the palaces in Bangcock and the James Bond 5 island tour off Phuket… Read Full Review

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★★★★★

“Superb service”

Written on: 21/05/2017 by Madeiraflowers (1 review written)

This was our third holiday through Broadway Travel. Wouldn't use anyone else. Very helpful at the booking stage and everything they say is actually true. The best hotels and deals available . Looking forward to our next trip through them… Read Full Review

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★★★★★

“Excellent value package to lovely hotel in Croatia”

Written on: 15/05/2017 by Timvenner (1 review written)

We booked a 7 night holiday in the Aminess Grand Azur Hotel in Orebic. Superb location on beach overlooking island of Korcula. Modern hotel, attractive contemporary decor. Clean bright room with sea view. Lovely comfy beds. Package included full board, and drinks with meals. Very varied and plentiful buffet menu. Very impressed with hotel staff. Friendly, helpful, obliging. Afternoon flights from Gatwick. Amazing value. Broadway Travel were extremely efficient and helpful with the booking… Read Full Review

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★★★★★

“Efficient and hard working Sales person”

Written on: 04/05/2017 by Fisher370 (1 review written)

Very pleased with the service of the sales team at your Newcastle office for my group of 21. However, I was very disappointed when a husband & wife had to cancel as he was admitted to hospital (he was 82). The couple not only lost their deposits of £200, but were also charged £218 for cancelling with EasyJet.I have been organising tours for 30 years, and all my group members who cancelled only lost their deposits with other airlines. I found another couple to replace them, but told that… Read Full Review

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★★★★★

“A top class agency ”

Written on: 02/05/2017 by 159Medina (1 review written)

This is the second holiday we have had booked by Broadway travel. What a fantastic agency. The staff are friendly and efficient and all the paperwork comes by email virtually by return. We have another holiday booked by Broadway travel next October and like the previous 2 it is such good value. We have just returned from a city break to Lisbon our hotel was excellent the transfers were prompt and the tourist bus tickets arrived prior to our departure as promised. Thank you Btoadway, looking… Read Full Review

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★★★★★

“Great Holiday Booking Company”

Written on: 11/03/2017

We have used Broadway Travel to book several holidays. We get regular e-mails with offers and sometimes search for specific locations. We have always found everyone we have dealt with extremely helpful and efficient. The holidays we have booked have always matched or superseded our expectations and they are always excellent value for money. We have every confidence when we make a booking and all the documentation comes almost by return. We were concerned on our last break as the return… Read Full Review

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★★★★★

“Brilliant holiday in madeira”

Written on: 01/03/2017 by Ireneann51 (1 review written)

We booked via Broadway Travel and everything they organised for us, i.e. Flights from Bristol, taxi transfers, hotel was absolutely brilliant, even the weather! The staff were always extremely helpful… Read Full Review

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★★★★★

“6 night stay in Poland ”

Written on: 26/01/2017 by guMalloy106 (1 review written)

We have just returned from a 6 night break in Poland,3nights in Kraków and 3 nights in Warsaw. The travel company Broadway travel were brilliant both with the booking and help with the return boarding passes. Although the weather was cold, we had a great time and visited as many places as possible in the short time we in both cities. We would definitely recommend this holiday and travel company… Read Full Review

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★☆☆☆☆

“Disreputable Company”

Written on: 10/01/2017 by wwUrquhart134 (1 review written)

Booked with Broadway Travel for Lanzarote October 2016. Paid £40 for short stop transfers. On arrival at the Airport went to office to obtain our transfer bus, told this had been cancelled. No option but to hire a taxi to Playa Blanca, cost 50 euros. In the week we rang Broadway by mobile, and a return call said this had been rectified, however, not, and we had to get another taxi cost of 45 euros to take us back to the airport. In total a cost of about £130 for transfers, a slice of… Read Full Review

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★★★★☆

“My wife and I have recently returned from a seven day...”

Written on: 28/12/2016 by Ian_McLean (1 review written)

My wife and I have recently returned from a seven day all-inclusive holiday at the Pierre et Vacances holiday village, Origomare (sp?) which I booked through Broadway Travel (booking reference BNE306288). The accommodation was superb, the food good and the all-inclusive wines, beer an cocktails exceptionally palatable and provided generously. The staff could not have been more friendly and helpful. Broadway Travel were very helpful in arranging for two disabled scooters to be available for… Read Full Review

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★★★★★

“Winter week in Madeira”

Written on: 24/12/2016 by Clifford-Southend (1 review written)

Thank you for an excellent holiday, from the beginning you made everything really easy. The result an exceptionally well organised, trouble free and relaxing travel and stay. My only 'complaint' - on one day it rained for two hours (lol) Seriously if all your other holidays are that good, we will be booking again with Broadway. We have already recommended you to several friends… Read Full Review

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★★★★★

“Great trip to Poland”

Written on: 14/12/2016 by gweenwabbits (1 review written)

I was rather wary of using an online agent but saw the exact trip I wanted so phoned up. They couldn't have been more helpful, finding flights and describing the hotel in detail - I wanted a central location and they certainly succeeded in finding us a convenient place within easy reach of all main attractions. A few days before departure I had not received a voucher for an included coach tour. I emailed, expecting to have to phone after work, but no - my voucher had been sent within an hour… Read Full Review

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★★★★★

“Boarding passes sorted !”

Written on: 28/11/2016 by stellahurley (1 review written)

Booked a 2 centre city break to Poland with train between Krakow and Warsaw, and a visit to Auschwitz included. Efficient paperwork, able to negotiate local flights to give us longer start / end days in Poland. Just before we were due to go Ryanair (return flight ) changed their rules so we would have had to sort out boarding passes while we were away not more than 4 days in advance of flight, or pay £45 extra at the airport. The staff member offered to do this for us and email the passes to… Read Full Review

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