Hot Wire, www.hotwire.com Reviews

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Latest Reviews

★☆☆☆☆

“hotwire ripp off”

Written on: 11/05/2017 by jonk330 (1 review written)

I booked my hotel and had a conformation for a hotel near the phoenix airport with an airport shuttle, with the airport shuttle being the most important feature of the hotel to me, because my car rental did not start till the following morning.  I later received a call from hotwire stating that my hotel was overbooked and that my reservation was cancelled.  I was then presented with two options.  The first was that I could get a refund, or my second option was that I could have hotwire book… Read Full Review

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★☆☆☆☆

“Price 500% more than quoted for car hire! ”

Written on: 11/08/2015 by Jamarionq347 (1 review written)

If I had realised they are owned by Experia (a company I detest) I would have avoided but too late now. Same 'bait and switch' sales techniques, dishonest & incomplete small print that may result in you paying over 500% more than the quoted price for international car hire! A complete scandal and I suspect operated in collusion with their partners (in this case Europcar in the UK) who do not want to honour the low price during busy times and will do anything to avoid doing so… Read Full Review

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★☆☆☆☆

“Another Victim - well and truly conned - feel like a fool”

Written on: 02/05/2014 by mbartley (3 reviews written)

I tried to book a hotel at Excel London where I am attending a conference, which will finish late and start early. After selecting an onsite hotel, I then fell for the very tempting 'same star rating nearby for much less' advert. What a mistake - I feel like I've been well and truly conned. The hotel was supposed to be between 0.0 & 5.6km from the hotel I originally planned to book but turned out to be 9.35 km away. This doesn't sound like that much but it is a very complicated commute of… Read Full Review

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★☆☆☆☆

“Horendous experience don't bother. ”

Written on: 18/10/2013

Do not trust this site. They promise a Hilton, Ramada etc etc and then you end up with a b&b which is very disappointing… Read Full Review

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★☆☆☆☆

“beware!”

Written on: 14/09/2013

Booked an unamed ' 4star hotel'in Kent. Was described as like Hilton etc or other similar. Turned out to be a local pub with 6 rooms. Room v small couldn't be changed as all rest overlooked very noisy busy road. No air conditioning. Staff lovely but breakfast homely, no yoghurt or fresh fruit,croissants. Feel tricked as although pleasant hardly similar to 4star hotel, local pub no reception. Beware hotwire!… Read Full Review

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★☆☆☆☆

“Terrible Terrible Terrible Terrible Terrible not again”

Written on: 05/06/2013 by notacomplainerbut (1 review written)

Just like the most common reviewers , my experience was the bait and swicth practice with the false HINTS and the horrible customer service . So You Got me this time Hotwire but You will never get another cent from me or my family or friends. I will take the time to let as many people as possible know about your poor business practices and poor customer service. Why don't you listen to your customers and make some type of attempt to satisfy customers with legitimate complaints. I don't… Read Full Review

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★★☆☆☆

“Over promise , under deliver!”

Written on: 14/05/2013 by baitandswitch (1 review written)

So I booked a hotel that they had a 3.5 stars normally priced at $137 per night available for $57. The "HINT p" hotels ended up being twice as nice and not shown on the hint section. IF its not going to be on the hint section put an asterisk!!!! * I saw nothing saying *these hotels might not be your actual hotel. Or if its there its not on the hint section for easy disclosure. So I book and get a much lesser place but 3.5 Stars, ok Then the hotel has an extra charge of $25 per night just… Read Full Review

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★☆☆☆☆

“Absolute Con of a site”

Written on: 16/01/2013 by tanyad (7 reviews written)

I did a search for a hotel in Zurich and twice it came up with secret options where the price and and location were perfect but when selecting both of them, when I went through to confirm and pay, it came up saying that no rooms were available! Dont show things on your search results that arent available to purchase is a simple premise of any site otherwise you are just conning people!… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 02/06/2012

Read the fine print. The car rentals are not refundable and cannot be changed. If your flight gets cancelled or your flight gets changed, you are going to be left holding the bag. Also, if you try to call Hotwire to ask them about changing anything, the representatives are incredibly rude. I would not recommend Hotwire to anyone. The occasionally discounted price does not justify that hassle associated with dealing their customer service (or lack thereof). I have found better services from… Read Full Review

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★☆☆☆☆

“dady's secret basement company.”

Written on: 02/06/2012

middle aged couple,frequent fliers,ontario, canada. may 2012. we booked overseas round trip with hotwire on the internet. hotwire provided us with flight confirmation with wrong departure time-proper flight confirmation was emailed to us day after scheduled departure.hey, hotwire why even bother sending flight confirmations. this caused us to miss the plane. purchased ticket with other airline to catch connecting flight + cost of taxi from airport to airport. upon arrival when accessed our… Read Full Review

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★★☆☆☆

“Beware of HOTWIRE's star rating description which is...”

Written on: 22/06/2010

Beware of HOTWIRE's star rating description which is misleading. The brands of hotels listed as examples in each star rating description are not exclusive to that particular star rating. For instance, the Holiday Inn hotel is listed as an example of a 3-star hotel whereas hotels such as the Crowne Plaza and Hilton which are typically much more expensive/exclusive than a Holiday Inn are classified as a 3.5-star. However, according to Hotwire, some Holiday Inn's can also be classifed by Hotwire… Read Full Review

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