Love My Gift Reviews - www.lovemygift.co.uk

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★★★☆☆
2.9 / 5
47% of users recommend this
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Latest Reviews

★☆☆☆☆

“Poor quality”

Written on: 09/05/2022 by Sandbox (1 review written)

I ordered a memorial vase for my sister in law. What a disappointment! The colour was totally different to what was advertised online and the top line of the script had black smudge marks across the top of the writing. As this is a personalised item I cannot return it, so I’m stuck with it. I cannot use it as to do so would be an insult to my late sister in law. Very poor quality indeed… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 25/03/2022 by KamilaCostello (1 review written)

I havta say I was very disappointed with the silver engraved necklace I ordered.the engraving-laser I'm told,just looked crap.the gift arrived in good time.in the gift box,however the gift box had 3 massive stickers on it,each stating the same thing-what was inside,and covered the front and back of the box.once opened,the chain had just been placed/thrown inside.it was a tangled mess and not placed around the hook bits inside the box. I contacted them,for no other reason but for an apology and… Read Full Review

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★☆☆☆☆

“Spent £40 to have no response when I emailed them I...”

Written on: 12/02/2022 by Holly_yy (1 review written)

Spent £40 to have no response when I emailed them I asked that they didn't put the invoice in the parcel as It was a gift sending directly to my friend.. avoid!… Read Full Review

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★☆☆☆☆

“Very poor quality”

Written on: 04/04/2018 by Underwoodpw1983 (1 review written)

I ordered a silver plated rose for mother's day, when the item arrived the quality was terrible, there were patches where the silver plating was missing, the petals had not been cut very well and the personalised engraving was barely legible. How it coukd have been boxed up and dispatched is beyond me. I was offered a full refund but this took over a week. The only positive is they were quick in their responses. … Read Full Review

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★★★★★

“EXCELLENT GIFT”

Written on: 19/01/2018

Received gift in time for Grandson's birthday, he will be thrilled with it, good quality and exactly what I asked for. I would have no hesitation in ordering from this firm again. I have had no problems at all. You can only give an honest opinion on your own experience… Read Full Review

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★☆☆☆☆

“Terrible service and no items received ”

Written on: 07/01/2018 by 484Parrish (1 review written)

Terrible service to date. Ordered items before Xmas which hadn’t arrived by the 21st. So chased them Via email the only method to contact them and was told they were sorry and another item would be dispatched. Chased a further 5 times and still no items. Seem like a fraudulent company. Who tske your money with no intention to send items… Read Full Review

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★☆☆☆☆

“No communication ...no reply and no order received ”

Written on: 24/12/2017 by 285Stevens (1 review written)

Ordered Xmas gift for grandson on 3rd December .....after 4 emails to them with no reply it’s now 21st and I’m going to have to run out last minute and buy something else ! Could have at least sent an email to say it was going to be delayed ! Can’t even get through on phone .........very poor and very disappointed… Read Full Review

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★★★★★

“Customer service brilliant! ”

Written on: 24/12/2017

I received a wrong order but wanted to thank customer support who responded to my email promptly, apologised and arranged for my order to be resent. I received the correct goods the next day and in time for Christmas… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 22/12/2017 by Santiagoh108 (1 review written)

I really wish I'd read the reviews on this company before placing order , placed order over 2 weeks ago still not arrived tried calling all you get is message saying to email support team , after numerous emails get no reply , please avoid and don't make mistake I and other have… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“No delivery and appalling customer service”

Written on: 22/12/2017

I ordered a gift for my son but .two weeks later nothing has arrived. They don’t answer emails and just have a recorded message on the phone. I will never use this company again… Read Full Review

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★☆☆☆☆

“Terrible - Avoid”

Written on: 22/12/2017 by BryceShort180 (1 review written)

chasing my delivery for over a week now and nothing back. The telephone number is out of use, just has a constant voicemail saying please email us, well I've done that 3 times and not heard anything back?!?!?!? Would never use this website again, terrible customer service! STAY AWAY FROM THIS COMPANY … Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Awful”

Written on: 21/12/2017 by ArianaMalloy204 (1 review written)

No response having emailed and telephoned re order placed. Do not use this supplier. Goods have not arrived… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Disappointed grandson”

Written on: 21/12/2017 by GiancarloTodd (1 review written)

Ordered item for grandson three weeks ago and sadly it has not arrived. Tried phoning and emailing but have had no response. Will never use this company again… Read Full Review

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★☆☆☆☆

“Delivery did not turn up”

Written on: 21/12/2017 by Stevens272 (1 review written)

I ordered a personalised item which said would be delivered within 2-3 working days after one week I tried calling and emailing but got no reply. The contact number doesn't ring it just tells you to email and no one ever responds… Read Full Review

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Lea10785's Comment

Written on: 21/12/2017

The same is currently happening to me I have no items that I've ordered for Xmas and no response and they have my money!! What have you done?? I can't get anywhere, disgraceful

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Marytinsley's Comment

Written on: 21/12/2017

Hi,

I opened a case with PayPal and had a full refund in 20 min. Don't know how you have paid bur may be worth contacting your card provider.

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Marytinsley's Comment

Written on: 21/12/2017

Me too, No response from anyone. I paid with Paypal so going through them to get my money back

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★☆☆☆☆

“No delivery and No refund ”

Written on: 20/12/2017 by Jamison307 (1 review written)

This only gets a one star because there is no other option. Rating is 0 star. I ordered 3 personalised items. I paid extra for express delivery and was notified that my items will arrive by Friday 15th December. I needed one item by Monday 18th, Second item by Wednesday 20th and one last one before Christmas. I emailed on Friday 15th to let them know I needed one item cancelled as I would need to buy somethings – no reply. Saturday I only received 1/3 item with the wrong personalisation (I… Read Full Review

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Marytinsley's Comment

Written on: 21/12/2017

Having the same problem. Awful Company

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★★★★★

“Amazing Customer Service”

Written on: 07/12/2017 by Jrees15 (1 review written)

I purchased a personalized pair of booties for a christening, however realized that i misspelt the message, i called customer service & someone was able to assist straight away, she corrected the message for me and assured me that these would be sent out the same day so i would get them in time for Friday. The lady i spoke with was extremely helpful from start to finish, great customer service will definitely deal again in the future!! Keep up the great work!… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/11/2017 by Kaydencem103 (1 review written)

Personalised item received damaged. I emailed and requested another for the following day. We received the engraved vase by 12 noon the following day. Excellent service and would definitely recommend them… Read Full Review

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★☆☆☆☆

“No order received, awful communication! ”

Written on: 16/11/2017 by Julianneq480 (1 review written)

I ordered a personalised present for a friend to which they said it would arrive within 5 working days which I was happy with. After a couple weeks I thought they were taking the the mick a bit. So I gave them email asking about the order, to which they didn't respond. After a third week they just decided to randomly cancel the order saying it was out of stock. Why couldn't they tell me this before I ordered from this rubbish site? Stay away from them, not worth the hassle. Pay the little bit… Read Full Review

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Was this review helpful? 1 0
★★★★★

“Good Customer Service ”

Written on: 13/11/2017 by HampshireChamber (1 review written)

Just to say that I thought the response and effort to make sure we received a work colleague's gift in time for his 21st B/day was excellent. For with all office collections it was all left to the last minute! But we were kept informed of the gift's progress and it arrived .. on the day! Many thanks to all involved… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 22/10/2017 by eoSalisbury376 (1 review written)

I had many specifications for my order they were very attentive, amazing service my husband is very happy with the gift will definitely use them again Thanks!!!… Read Full Review

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