Art.co.uk www.art.co.uk Reviews

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Latest Reviews

★☆☆☆☆

“ Avoid at all costs”

Written on: 06/02/2019

Received a voucher from Art on the 22nd December as a gift from a relative abroad. I went on the website to use the voucher only to find they have closed down and stopped international sales. I contacted them regarding getting a refund or using the voucher on art.com. On the 27th of December I got a reply which including "We are going through a transition in our business right now and unfortunately we could not control the timing of this transition. We are so very sorry that your gift cards and… Read Full Review

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★★★★★

“Stunning pictures and framing issues quickly resolved”

Written on: 11/07/2018 by BruceandBeverley (1 review written)

For a start the website of Art.co.uk is brilliant; one of the best if not the best we've used and has as wide a range to choose from as you could hope for. We recently refurbished the house and ordered 10 pictures. The items arrived on time (some even ahead of time) and the quality is excellent; they look stunning on our walls. We ordered best quality prints and frames and it was well worth paying that little bit extra. There were issues with a couple of the frames not properly aligning and… Read Full Review

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★☆☆☆☆

“Poor quality print ”

Written on: 26/04/2018 by hutzy998 (1 review written)

Thought I purchased a quality art print for the 50 pounds (70 at full price), instead I got an awful quality product, saturation was too dark and warm. There were details missing in the print from the original because of this and figures were yellow instead of pale. It looked something like a quick print off on a printer with wrong ink settings! Avoid. Claimed refund, got money back… Read Full Review

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★☆☆☆☆

“Do not order prints from art.co.uk”

Written on: 21/10/2017

I ordered a printed poster of a piece of artwork, it's so low-res and the colours are so washed out it's hardly recognizable, it would be funny if it didn't cost £20, such low quality, what a joke. Should have read the reviews on here first before falling for the site it seems I'm not the first… Read Full Review

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★☆☆☆☆

“Bad Reproduction and Poor Customer Service”

Written on: 26/01/2017

I ordered a print of a Dutch Landscape. When it arrived I found that the colours were very far from the colours in the original painting. I complained to Customer Services about this and received a number of irrelevant replies including one apologising that I hadn't received my order. Eventually a further print of the same painting was despatched to me which was identical to the first one. At this point I gave up… Read Full Review

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★★★★☆

“No problems with my orders”

Written on: 29/07/2016 by eddduck1948 (44 reviews written)

I was hesitant to use this company, but I found the right prints - and not seen elsewhere. They have a 30 days return option. But when I received them I was most impressed. The print quality was very good and with nice colours. The Perspex seemed to be of art quality. Well strung - the backing is a bit loose, but it is not hanging off.The frames were plastic but looked as good as others I have. I have had wooden frames before and have had trouble with woodworm, so plastic is fine I feel. The… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 23/03/2016 by eyMalone287 (1 review written)

Ordered, a week later NOTHING Emailed to query and they just refunded. Terrible service and do not deserve your business… Read Full Review

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★☆☆☆☆

“Will newver use them again”

Written on: 30/07/2015 by Morse133 (1 review written)

art.co.uk website is full of false special offers, they offered 30% off offer ends today. I made my purchase and next day the website offered 40% off today only. Since then they offer various reductions all the time. I placed other orders from a well known online company the same day as the art.co.uk order and those goods have already arrived via free shipping, whereas the shipping I paid for on art.co.uk has yet to arrive. The supplied tracking was useless just a link to the DPD tracking site… Read Full Review

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★☆☆☆☆

“WRONG SIZE QUOTED”

Written on: 13/05/2015 by StanleyFloyd (1 review written)

I bought a print stated on the website to be 460mm wide. The print that arrived was 25mm wider, meaning it did not fit the purpose-made frame ordered from another supplier on the basis of the advertised size. Some careful work with a craft knife took 1/2" off each side, but this really shouldn't have been necessary… Read Full Review

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★★☆☆☆

“Dont buy the framing service”

Written on: 08/04/2015 by 308Penn (1 review written)

Cheap plastic. lady on telephone intimated the frames were wood… Read Full Review

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★☆☆☆☆

“Avoid Art UK”

Written on: 16/02/2015

Art UK claimed to offer a rapid service and I ordered a standard framed print despite the high delivery charge. Approximately two weeks later I received an email informing me that there would be a delay due to "quality control problems". I later emailed the company for a revised delivery date: there was no reply. Subsequently I phoned and was told that there were still problems, but I was given a revised date. After the revised date had passed I phoned again and was informed the print was not… Read Full Review

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★☆☆☆☆

“Cheap Junk don't wast your money.”

Written on: 17/12/2014 by calcot (1 review written)

Just received delivery of my artwork (abstract on stretched canvas)and I need a rant! I unpacked it, looked at it and put it straight in the bin, I hate being duped. The picture was printed on smelly plastic sheet just like the stuff they make cheap beach balls from, Printing is blurred and the colours do not look like they did on the web site. It does not deserve wall space even in a public toilet I'm very disappointed. I should have given my money to a worth while charity not theirs. I will… Read Full Review

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★☆☆☆☆

“If you have money to throw away then this is your site”

Written on: 11/11/2014 by iononcicredo (1 review written)

The framed prints we received were nice. however they were much too expensive for what they were made of. They are only prints after all. We paid too much for too little. The frames were made of a very light cheap plastic. I had expected a better quality and now feel that I have been robbed… Read Full Review

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★☆☆☆☆

“joke art!!”

Written on: 06/02/2014 by rob50 (1 review written)

picture arrived rolled in tube, looks like a photocopy on thin card, almost impossible to flatten out so after looking at it for a couple of minutes put it into re-cycling bin. DO NOT EXPECT A QUALITY PRODUCT FROM THIS WEBSITE… Read Full Review

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★☆☆☆☆

“BUYER BEWARE!!!!!”

Written on: 04/05/2013

I just received my order--a framed print that is something my child could have won at a carnival. It's horrendous. Paid $125.00 for it. Art.com should be ashamed of themselves. The frame is thin, acrylic--something you might see at a discount arts and crafts store. There is dried glue at the seams and the gold around the inside of the frame is missing in some areas. I cannot believe a business would have the audacity to sell such a cheap product for the price they sold this. Lesson… Read Full Review

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★★☆☆☆

“Don't order from there Photos to Art service”

Written on: 09/02/2013 by Kddenton2012 (1 review written)

I needed two large print images and they were the only company that u found that had the longer and wider size I was looking for. I place my order and about a week later the prints arrive but in a small tube "rolled". I was disappointed I order almost monthly custom prints from another site and the pictures never come rolled they ship flat, and to boot for about $3 more then ART.COM charges for shipping. It would be lice to give the customer an option of having the pictures shipped flat… Read Full Review

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★☆☆☆☆

“Art.com is a seedy, unscrupulous business”

Written on: 28/11/2012

My wife and I received two $100 gift certificates from my wife's parents. We tried to use them on a $200 purchase, but was told that only 1 gift certificate could be used per purchase. When we called customer service, the supremely intelligent representative said, "Well they probably wanted each of you to have one." Well, no, they were forced to buy two $100 gift certificates instead of a single $200 gift certificate; and both certificates had both of our names on them. Art.com is a seedy… Read Full Review

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★☆☆☆☆

“Horrible -- can't measure correctly, then don't fix...”

Written on: 09/10/2012 by mediaguru (1 review written)

Art.com botched our order when we ordered 3 identically-sized images to be framed and hung together on the wall (it was a series of Alphonse Mucha prints that are designed to go together) When they arrived, one of them had an extra 1" of cropping space (white space) and thus was an inch too tall, making it uneven with the other ones and weird. When I emailed customer service, they responded that it is industry standard that it's okay them to get the sizing WRONG BY UP TO 2 INCHES. But when I… Read Full Review

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★★☆☆☆

“wood mounted prints”

Written on: 27/07/2012

bought 4 wood mounted prints. 1.5 years later 3 of the 4 have begun to peel off the wood. art.com declined to help as it has been longer than 3 months… Read Full Review

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★★★☆☆

“I have ordered several framed photos and art from...”

Written on: 23/03/2011

I have ordered several framed photos and art from art.com over the years. Basicially I've been happy with what I've gotten since I could pick exactly what I wanted and had control over the frame, size, colors, matting, etc. The larger works start to bow/warp after a bit and some people may not be so accepting of that. The problem I have now is within the last 3 months ordered 4 pieces to be sent to a condo in Fl. One of the very large pieces that is over the couch is starting to bow/warp and I… Read Full Review

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