Vivid Seats Reviews - www.vividseats.com

★★★★☆
4 / 5
76% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

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★☆☆☆☆

“THEY SENT THE WRONG TICKETS!”

Written on: 21/12/2021 by nrahmani (1 review written)

Do NOT use Vivid under any circumstances! I bought tickets to a football game, they sent the wrong tickets, I contacted Vivid immediately (within minutes) and they said they could not cancel the order and send me the correct tickets because they are merely a third party intermediary between buyer and seller. So much for their worthless "100% Buyer Guarantee." I recommend using a more reputable company like Ticketmaster… Read Full Review

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★☆☆☆☆

“WORSE EXPERIENCE EVER”

Written on: 10/12/2021 by CamilaDominguez (1 review written)

My husband and I bought 2 tickets to his dream concert. Not only the tickets were cancelled once, but twice, and even a 3rd time due to some nonsense "verification process" they claim to have. Apparently according to their poor costumer service the card we used to make the payment failed the verification process and so days later the tickets just got cancelled without providing us with any notice. I come to find out a few days later when I logged in Vivid seats that we had no tickets and… Read Full Review

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