I bought a frezzer and fridge and both doors have rust on them not happy phoned hotpoint 10 year warranty load of sxxx not worth it they said rust doors not covered do not buy hot point chrissy

Unit is 2.5 years old, but only gets used for 8 weeks a year, both doors started to pit a rust, within 13 months, Hotpoint refused to accept their was a build quality issue, even though they were sent pictures, and only the doors are affected. Unit started to fail last week, and then stopped cooling, just when we needed it the most. Utter pile of Cxxp. Have been a solid Hotpoint purchaser, Hotpoint don't want to know. Time to change, will never buy Hotpoint again after this. Poor Quality Materials Poor Build Quality Poor Design and Engineering Poor Customer Care DONT EVEN THINK ABOUT IT !!!

Bought the Hotpoint about 2 years ago and until the last Christmas everything had been fine. The freezer compartment works ok, while the fridge is way too warm. Having read loads of posts on the Internet regarding the FF200 and it turns out that there is a huge block of ice behind the freezer panels. Tonight I'm going to borrow my wife's hairdryer and attack the iceberg. Wish I had researched the thing before we purchased it. Unfortunately the whole operation needs to be repeated in a few months and so on. No wonder why my parents paid a bit more a got an Electrolux and have enjoyed over 10ys faultless service ! Not going to buy anything with Hotpoint/Indesit on them. Buy cheap(ish)-pay twice.

well what can i say....... the worst fridge freezer i have ever had. its not even 5 years old. the fridge constantly gets warm, the freezer fills with ice. i am constantly defrosting it with my wifes hairdrier. i have changed the defrost thermostat, the heating element, but still no joy. i have had a few infuriating conversations with hotpoint. apparently there is not a problem with the freezer. then they suggested changing the evap thermistor. but this is part of the compressor, and i have to buy the whole lot if i want it at a considerable cost. so i am going to get rid of it and get a different make and NEVER look at hotpoint again.

One of the biggest failures in fridge-freezer history. The freezer constantly packs with ice, sometimes it leaks, the fridge has now been rendered moot with the temperature a wonderful, great-for-my-food, room temperature. A seriously over-priced product for such a crock of awful.

Bought the product in 2006 and the first delivered did not work. We were advised that the product would be repaired, but we argued and received a replacement new one. 13 months old and just out of warranty it packed up for the first time. We forked out £150 for one years maintenance plan and on site repair. The engineer advised the Freezer needed defrosting which was a suprise because our previous frost free Fridge Freezer had not been defrosed once in 10 years. Now out of warranty and in need of defrosting again we did it ourselves this time and regularly over the follwing years. Tell tale signs are the internal fan rubing on the ice build up and puddles on the kitchen floor. Thanks to the neighbours who have rescued our food on numerous occasions. Now the grand old age of six years old defrosting does not seem to work and both warning lights are flashing to advise the cabinet too warm. Going out on Monday to buy something better - it will not be a Hotpoint!

This appliance worked perfectly well for 5 years then the fridge stopped cooling due to the ice build up behind back panel. I have defrosted it on at least 3 occasions over the past 2 months; each defrost taking 3 days due to the size of the ice build up. The problem just keeps re- occurring. I will never buy a Hotpoint product again. It is a disgrace that the company will not recognise their responsibility for producing this faulty piece of rubbish.

I loved this fridge-freezer dearly, its stunning looks and large capacity swept me head-over-heels. Unfortunately, five years down the line, love has waned. In the early days the frost-free freezer turned cold on me despite several visits by servicemen, the last one removing something to prevent the build-up. My five-year extended warranty ended in January. Finances prevented further cover. It is now leaking from the bottom, the seal seeming not to work and it has started to rust......just four months on.... :(

As with a lot of others here,I've had the icing up problem.I took the panel off and there was an Iceberg in there big enough to sink the Titanic, I removed the ice quickly with a hairdryer but you shouldn't have to do this with a frost free freezer. there wont be another Hotpoint appliance coming through this door I can tell you. There's rust on the side, the plastic is flimsy and brittle. This is also my second one as the original had been dropped and was dented severely, Hotpoint tried to palm that one off on us by trying to give us money back on it.Seriously, are they trying to go out of business? Never again.

here i am writing my review after the 100th time to day of checking my fridge. i have owned this albatross for past 2 years and the problem i have incurred is the fan that blows cold air up from the freezer to fridge freezes up so makes my fridge warm. im currently storing my milk in the freezer. i have had to pay for exteneded warranty ( £15.00 per month) to ensure that i can get an engineer to call to "fix" it yet again. i did not expect to pay over £400 for this unit plus the exteneded warranty for such a hassle. Keep clear from this model.

I have had my Fridge Freezer for almost 5years, and had not a problem with it until xmas 2010. So for me VFM has been good, it did what it said on the tin.

Mine is still under the extended warrantly, but that ice thing in the bottom is also plaguing me. There was me thinking the door seal had gone. hmmmmmmm.

Gonna scourer these reviews a little more as the manual, obviously does not mention how to resolve this. I wonder why?

Other than that its been good for me.

hotpoint are a disgrace, don't touch them

Same problems as already mentioned above - whole unit stopped working after a couple of years and instead heating up. Ridiculous prices from hotpoint (Indigest) to fix and would have to wait 2 weeks before they could even come out and look at it! Very disappointing.