Hotpoint FF200E Reviews

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Hotpoint FF200E
★☆☆☆☆
1.4
9.0% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Specification for Hotpoint FF200E

Main characteristics
Refrigerator Type: Bottom Freezer
Installation: Built-in
Total Volume: 290 Liter
Fresh Food Volume: 200 Liter
Freezer Volume: 80 Liter
Total Number of Shelves: 3
Ice Maker: Without Ice Maker
Fresh Food Compartment
Fresh Food Shelves / Bins: Dairy Center Gallon Storage Wine Rack
Shelf Material: Glass
Light: Yes
Door Opens: Opens to Left and Right
Freezer Compartment
Shelve / Bins: Ice Trays Shelves x 4
Convenience
Defrost: Frost Free
Exterior Color: White
Energy
Energy Efficiency: A
Annual Energy Consumption: 361 kWHrs

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Latest Reviews

“We appear to have been lucky”

★★★★☆

written by Simon159 on 10/01/2024

My son purchased one of these around 10 years ago and has not had any problems whatsoever. we were impressed that we also bought one that was around 18 months old. After about 4years we had the problem with the icing up and i found a hack online that involved putting a piece of wire through the drain hole and this sat on the compressor. the wire takes a little heat and stops the hole from icing up. This seemed to work for about 6 years however the problem has returned and i think it could be time to splash the cash. I think its done alright for 11 years old but i wont be buying another hotpoint after reading these reviews.

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“Rust”

★☆☆☆☆

written by Sawyer257 on 28/08/2021

I bought a frezzer and fridge and both doors have rust on them not happy phoned hotpoint 10 year warranty load of sxxx not worth it they said rust doors not covered do not buy hot point chrissy

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“Rusty Box of Rubbish”

★☆☆☆☆

written by on 08/09/2013

Unit is 2.5 years old, but only gets used for 8 weeks a year, both doors started to pit a rust, within 13 months, Hotpoint refused to accept their was a build quality issue, even though they were sent pictures, and only the doors are affected. Unit started to fail last week, and then stopped cooling, just when we needed it the most. Utter pile of Cxxp. Have been a solid Hotpoint purchaser, Hotpoint don't want to know. Time to change, will never buy Hotpoint again after this. Poor Quality Materials Poor Build Quality Poor Design and Engineering Poor Customer Care DONT EVEN THINK ABOUT IT !!!

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Snakeysue's Comment

Written on: 17/02/2014

I have had the same experience only had my hotpoint fridge and separate freezer for 3yrs and the are both badly rusted on the doors, I haven't contacted hotpoint as they are out of warranty itsobvious that they were coated over the rust as its bubbling up from underneath the coating : (

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Fatlarry's Comment

Written on: 02/03/2014

i have the same problem hotpoint dont want to know

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Cpysh's Comment

Written on: 16/09/2020

I have had no r for two years and it is rusting up all over the front

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“what a nightmare this fridge is!!!!!!!!!!!!!”

★☆☆☆☆

written by koby01 on 02/08/2013

This fridge is terrible keeps getting blocked with ice blocking the air ducts, there is a major design flaw with this fridge and surely couldn't of been tested for any length of time when it was designed as my fridge started blocking after a couple of months do not buy this fridge unless you like taking things to bits every month!!!

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“rusty and keeps drip hole in fridge keeps blocking”

★☆☆☆☆

written by yoyopickle on 21/07/2013

I purchased a FFP1878 frost free 50/50 fridge freezer approx 7 years ago. the hole in the fridge where the water drains away gets blocked regularly and i have to put a bent metal barbeque kebab stick down the hole and poke it to unblock it. i did have an engineer come out and he said it was mould blocking the hole and drilled the hole bigger and put bleach down it!!!!! Also it has extensive rusting all round. i am reluctant to buy another Hotpoint

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Cpysh's Response to yoyopickle's Review

Written on: 16/09/2020

The whole outside doors have become a rust bucket

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Regwoody's Response to yoyopickle's Review

Written on: 06/09/2023

Exactly the dame with mine

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“This freezer is unfit for use”

★☆☆☆☆

written by Punter21 on 07/04/2013

I have had one of these for three years FF200s and it is clear that it suffers from a major design fault due to build up of ice behind the rear freezer panel which blocks the cold air to the fridge. The switch control that works the cold air flap to admit that air is also suspect. Having taken the thing to bits to clear it, there are serious deficiencies in build quality and electrical connector assembly standards. It is made by INDESIT but my email to the chief exec. was ignored. Hotpoint 'help' are always busy [hardly surprising - busy means shortstaffed or swampwed by complaints] DO NOT BUY THIS ITEM. I would not bother to get any repair done as it is design at fault.

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Gonnytrytowin's Response to Punter21's Review

Written on: 18/06/2013

I had mine less than 3 years 2yrs 8 months, and had 5 year part guarantee, but was told it cost £109 for enginer to come out, what a laugh, NO MORE HOTPOINT white goods for me

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“A pile of rubbish!”

★☆☆☆☆

written by on 27/01/2013

Bought the Hotpoint about 2 years ago and until the last Christmas everything had been fine. The freezer compartment works ok, while the fridge is way too warm. Having read loads of posts on the Internet regarding the FF200 and it turns out that there is a huge block of ice behind the freezer panels. Tonight I'm going to borrow my wife's hairdryer and attack the iceberg. Wish I had researched the thing before we purchased it. Unfortunately the whole operation needs to be repeated in a few months and so on. No wonder why my parents paid a bit more a got an Electrolux and have enjoyed over 10ys faultless service ! Not going to buy anything with Hotpoint/Indesit on them. Buy cheap(ish)-pay twice.

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Jimring's Comment

Written on: 22/04/2013

Had same problem. just gone through procedure again but this time have really tightened screws on back plate; this ensures air tight seal between back plates, allowing cold air to reach fridge from fan. As you look at back of freezer I've also put duct tape over top left outlet hole to freezer, this is hole between fan and air vent to fridge because my freezer was getting iced up and fridge was warm. only done this 2 days ago so early days yet. Now motor works for about 20 mins and silence for about an hour. bliss. Fridge is lovely and cold food in freezer is frozen. have both controls just below minimum. I've also put lots of take away containers in fridge so don't lose cold air with door open also to stop moisture from atmosphere reaching cooling element. hopefully this may help. Please monitor your freezer working ok if you use temperature settings that i have. good luck I'll let you know how mine goes.

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“Never buying Hotpoint again!”

★☆☆☆☆

written by Wesso82 on 02/01/2013

Purchased this fridge freezer about 4 years ago and I've never been happy with it. The runners for the 2nd freezer drawer have broken so the drawer gets stuck all the time, so now the front has snapped off the drawer from it being forced so much! I've also had the dreaded ice at the bottom problem for years, meaning it needs chipping out every few weeks and also keeps leaking on the kitchen floor. Yesterday it started beeping, so checked the manual and apparently the freezer temperature is too high, so now I'm going to take the back off to see if I have an iceberg to remove like so many of these reviews mention. I only came online to find a solution for my warm freezer, and I'm astounded how many people have the same problems! Just for the record, I decked my whole kitchen out in Hotpoint, the washing machine lasted 2 years, the oven doors knackered and the display on the tumble drier flickers ( and I've had to have the back off that to repair it once already also). Moral of story DON'T BUY HOTPOINT!

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Iaintaylor's Response to Wesso82's Review

Written on: 12/01/2013

Hi,
I had the same problem with a hotpoint freezer leaving water on the floor. It is caused by the rubber drain tube at the back (above the compressor) closing up causing the defrosted ice to run down the inside of the freezer. I cut it shorter and the freezer now works perfectly.

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“hotpoint ff200e”

★☆☆☆☆

written by on 09/12/2012

well what can i say....... the worst fridge freezer i have ever had. its not even 5 years old. the fridge constantly gets warm, the freezer fills with ice. i am constantly defrosting it with my wifes hairdrier. i have changed the defrost thermostat, the heating element, but still no joy. i have had a few infuriating conversations with hotpoint. apparently there is not a problem with the freezer. then they suggested changing the evap thermistor. but this is part of the compressor, and i have to buy the whole lot if i want it at a considerable cost. so i am going to get rid of it and get a different make and NEVER look at hotpoint again.

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Tagarauk's Comment

Written on: 23/12/2012

what i'm gonna say for a bad and rubbish fridge freezer hotpoint ff200e never ever i buy hotpoint again that's all what i say

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“Utter Rubbish”

★☆☆☆☆

written by marvin81 on 29/08/2012

Had this poor excuse for a FrostFree fridge freezer for 5 years. The first 2 years were fine, it worked. Then the ice started to build up in the back. Now it requires chipping away every few weeks. This is no easy feat, as it requires completely removing the back interior of the freezer and attacking it with a hammer a chisel. I've given up screwing the back on now as it's too much hassle for not a lot of gain. I contacted a local fridge repair firm and described the problem. They guessed it was a Hotpoint, said it was a load of s**t and the way it was designed meant that it would never work. Now the drawers keep getting stuck in the ice build ups and after yanking and pulling at them, they are a bit smashed. I've finally convinced the Mrs. that it's time to get rid and buy a new one. Will not be going anywhere near Hotpoint or associated brands.

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Regwoody's Response to marvin81's Review

Written on: 06/09/2023

Exactly the same problem with mine

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Regwoody's Response to marvin81's Review

Written on: 06/09/2023

Exactly same with mine

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“What A Crock”

★☆☆☆☆

written by on 23/08/2012

One of the biggest failures in fridge-freezer history. The freezer constantly packs with ice, sometimes it leaks, the fridge has now been rendered moot with the temperature a wonderful, great-for-my-food, room temperature. A seriously over-priced product for such a crock of awful.

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“Worst Fridge Frezzer”

★☆☆☆☆

written by buckle77 on 19/08/2012

The bottom line is, The frezzer needs defrosting every few weeks. Massive ice build up. I will never buy Hotpiont appliances ever again.

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Regwoody's Response to buckle77's Review

Written on: 06/09/2023

Exactly same with mine

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“Hotpoint FF200E frost free ice maker?”

★☆☆☆☆

written by on 14/08/2012

Bought the product in 2006 and the first delivered did not work. We were advised that the product would be repaired, but we argued and received a replacement new one. 13 months old and just out of warranty it packed up for the first time. We forked out £150 for one years maintenance plan and on site repair. The engineer advised the Freezer needed defrosting which was a suprise because our previous frost free Fridge Freezer had not been defrosed once in 10 years. Now out of warranty and in need of defrosting again we did it ourselves this time and regularly over the follwing years. Tell tale signs are the internal fan rubing on the ice build up and puddles on the kitchen floor. Thanks to the neighbours who have rescued our food on numerous occasions. Now the grand old age of six years old defrosting does not seem to work and both warning lights are flashing to advise the cabinet too warm. Going out on Monday to buy something better - it will not be a Hotpoint!

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Regwoody's Comment

Written on: 06/09/2023

Exactly same with mine

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“Pain in the backside”

★☆☆☆☆

written by on 17/07/2012

This appliance worked perfectly well for 5 years then the fridge stopped cooling due to the ice build up behind back panel. I have defrosted it on at least 3 occasions over the past 2 months; each defrost taking 3 days due to the size of the ice build up. The problem just keeps re- occurring. I will never buy a Hotpoint product again. It is a disgrace that the company will not recognise their responsibility for producing this faulty piece of rubbish.

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Regwoody's Comment

Written on: 06/09/2023

Exactly same with mine

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Regwoody's Comment

Written on: 06/09/2023

Exactly same with mine

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“Keep on looking .....”

★★★☆☆

written by on 10/05/2012

I loved this fridge-freezer dearly, its stunning looks and large capacity swept me head-over-heels. Unfortunately, five years down the line, love has waned. In the early days the frost-free freezer turned cold on me despite several visits by servicemen, the last one removing something to prevent the build-up. My five-year extended warranty ended in January. Finances prevented further cover. It is now leaking from the bottom, the seal seeming not to work and it has started to rust......just four months on.... :(

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“ice build up in self defrost !!!!”

★☆☆☆☆

written by MichaelBrandon on 28/01/2012

The fridge looks fine has good internal layout, but is spoilt by ice build up in the freezer. In spite of turning off and defrosting the problem continues, in spite of this and many other similar complaints Hotpoint refuses to admit there is a design problem. They withdrew the model and left us to suffer or buy new item.

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Guest's Response to MichaelBrandon's Review

Written on: 12/04/2012

same here my Hotpoint went wrong after 4 years and from day one fridge
auto defrost drain hole block frost up and water everywhere in fridge
I would never buy any more Hotpoint it looks part sliver ever trendy but
it crap

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Regwoody's Response to MichaelBrandon's Review

Written on: 06/09/2023

Same with mine

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“What a pile of rubbish.”

★☆☆☆☆

written by on 21/12/2011

As with a lot of others here,I've had the icing up problem.I took the panel off and there was an Iceberg in there big enough to sink the Titanic, I removed the ice quickly with a hairdryer but you shouldn't have to do this with a frost free freezer. there wont be another Hotpoint appliance coming through this door I can tell you. There's rust on the side, the plastic is flimsy and brittle. This is also my second one as the original had been dropped and was dented severely, Hotpoint tried to palm that one off on us by trying to give us money back on it.Seriously, are they trying to go out of business? Never again.

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“ here i am writing my review after the 100th time to...”

★☆☆☆☆

written by on 12/05/2011

here i am writing my review after the 100th time to day of checking my fridge. i have owned this albatross for past 2 years and the problem i have incurred is the fan that blows cold air up from the freezer to fridge freezes up so makes my fridge warm. im currently storing my milk in the freezer. i have had to pay for exteneded warranty ( £15.00 per month) to ensure that i can get an engineer to call to "fix" it yet again. i did not expect to pay over £400 for this unit plus the exteneded warranty for such a hassle. Keep clear from this model.

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Guest's Comment

Written on: 22/03/2012

hi, iv got the same problem and had to take out insurance on it for them to keep coming out to fix it, its had everything changed but still malfunctions and now the freezer draw has broken, i DETEST this fridge freezer but i am a single mum and cant afford another hey ho. i thought the potman would say i could havea new 1 but no.

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“I have had my Fridge Freezer for almost 5years, and...”

★★★★☆

written by on 25/02/2011

I have had my Fridge Freezer for almost 5years, and had not a problem with it until xmas 2010. So for me VFM has been good, it did what it said on the tin.

Mine is still under the extended warrantly, but that ice thing in the bottom is also plaguing me. There was me thinking the door seal had gone. hmmmmmmm.

Gonna scourer these reviews a little more as the manual, obviously does not mention how to resolve this. I wonder why?

Other than that its been good for me.

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“hotpoint are a disgrace, don't touch them”

★☆☆☆☆

written by on 24/02/2011

hotpoint are a disgrace, don't touch them

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Asked by p88sty on 23rd July 2015 Report this content
I have owned one of these fridge/freezers for the past 5 years, and for the past 2 years I have had to empty the water over flow container (that's not its real name) which is housed at the bottom, back of the unit just above what I believe is the compressor. 2 years on I'm getting fed up with doing this chore, has anyone else had this issue, or managed to resolve it ? I have read the nightmares on here that other customers have had with this freezer but mine (touch wood) has not yet developed.

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