Budgens Reviews

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★★★☆☆
2.9 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Rude staff unhelpful ”

Written on: 13/11/2021 by 74Peters (1 review written)

Very rude staff after car wash stopping mid wash twice I gave up went in to shop asked for a re fund ,very rube girl on counter that has no idea how to deal with customers could tell had no training on customer service skills, Later rang up to discuss with manager only to have phone put down on me,won’t be going or using Budgens again if this how they operate train your staff and have manager that want to look out for their customers manage… Read Full Review

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★★☆☆☆

“Why work, let alone shop at Budgens?”

Written on: 25/11/2016 by O'Hara91 (1 review written)

I submitted a CV to one of the stores and was told that it would be received by the store manager as soon as possible. After roughly 2 weeks, I went back since I got no response and they told me to wait and be patient for at least another week. It's been a month now and nothing. I am appalled by their services. Contacting them is no easier as you can't email them and phone calls are complicated with them for some reason. The only reason that they get an extra star is because the people that… Read Full Review

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★★★★★

“Love this local shop”

Written on: 21/07/2016 by Normina007 (1 review written)

Great shop, friendly staff, very convenient. And the food is really amazing and never fails to impress - particularly their cupcakes and fudge! Think they're a great addition to the local high street… Read Full Review

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★★☆☆☆

“Strange replacment for co op”

Written on: 16/07/2016 by DeanoBravo (1 review written)

Went to my new local budgens in sherwood nottingham after receiving a £5 off if you spend £20 voucher with an advertising leaflet showing some of their special offers, The store seems to have roughly the same type of stock as the old co op but worse or unknown brands at the same or higher prices apart from the happy shopper range which is stocked by alot of the local corner shops. Some of The special offers advertised in the leaflet were not in place in store (items still being sold at full… Read Full Review

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★☆☆☆☆

“Worse than old COOPERATIVE was!”

Written on: 15/07/2016 by Porternf434 (1 review written)

Good grief!! So, the newly opened Budgens in the centre of Paisley replaced the COOPERATIVE which was infamously ecpensive and poor for shoppers. Everyone was looking forward to better prices! Better everything but what a disappointment! Unbelievably it is even more expensive than the COOPERATIVE was!!!! Good lord! Their Marketing and store development teams did NOT research this location well! There is currently no supermarket in the town centre offering value for money which is what Paisley… Read Full Review

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★★★★☆

“Dangerous exit”

Written on: 04/06/2015

Your new shop and garage on the kingsclere road a339 is very dangerous on leaving and gaining access back onto the A339,you have a very badly positioned sign which is blocking your view of traffic on leaving the four court, there will be a serious accident there soon if you do not remedy this problem,I hope you do something soon I will not be using this garage for that reason… Read Full Review

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★★☆☆☆

“Very, very expensive”

Written on: 13/10/2014 by NickfromMoreton (1 review written)

Significantly more expensive than other supermarkets, including Waitrose, but without the quality. Poor vegetable selection. Branded items generally 20% above the average. Stores operate in areas with little competition, hence, over pricing. Ok if you have limitless cash, but no good for average families. Indifferent customer service… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 19/04/2014 by qnCoyle165 (1 review written)

Budgens is the worst shop i have ever been to in my entire life! The customer service is awful! The shopkeepers answer their personal mobile on the job! They are also extremely rude and they shout at you if you say they calculated something wrong (which happens alot!!!). When it says a deal for a product, like 3 for £2,they always charge you extra and when you tell them they are wrong, they shout and say you are wrong and that you should get out before they call the police!!! It is terrible… Read Full Review

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★★★★★

“Budgens hullbridge 5 star service”

Written on: 11/01/2014 by Andypandy2014 (1 review written)

I went shopping at the Budgens hullbridge store in December for the first time and found the manager and staff very helpfull The prices are as competative as tesco and asda and I did not have to que at the till Excellent service I'm now converting to them Thanks Budgens… Read Full Review

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★★☆☆☆

“Never Again”

Written on: 09/10/2013 by spike1968 (1 review written)

Budgens in Ash Vale has just gone downhill lately. I would advise anybody to avoid. Cashpoint never works and today my wife was turned away from the post office and told to use Tongham Post Office as they had already bagged up their special deliveries. Can't wait for Morrisons to open. On the plus side Tongham was fantastic, really helpful will use them again in future… Read Full Review

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★★★★☆

“loyalty cards”

Written on: 10/05/2012 by P.daisy (1 review written)

I do my regular shopping at budgens, as i dont have a car and budgens is the nearest groccery within 2 mins walk. so i find it very easy to do my shopping at budgens, even though the prices are much higher then other supermarkets. however the customers and the enviornment is excellent. although i think implemting loyalty cards would be a great idea, as the customers feel valued and they will get something in return shopping at budgens and come back again… Read Full Review

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★★★☆☆

“Good but can do better with rewarding customers ”

Written on: 09/05/2012 by F.S. (1 review written)

Overall Budgens are good, I really like their own brand products; they are cheaper but taste the same as other household brands. However I do not fell like Budgens cares about their costumers; they do not give me any reason for me to go back and shop there, I am not getting any rewards from them. This is why I think they should start up loyalty card scheme and should rewards their customers with points and discounts. Also Budgens can use loyalty card scheme as an advantage for them because… Read Full Review

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★★★★☆

“Happy Customer :) Excellent customer service!! ”

Written on: 09/05/2012 by MissH (1 review written)

I would definitley recommend Budgens! They provide high quality products and a fast and speedy customer service. I am very happy and satisfied with the level of service offered in Budgens. But I think in order to retain cusomters they should introduce customer loyalty cards. This would encourage cusotmers like me to visit more regularly. But over all I am pleased with my purchases each time… Read Full Review

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★★★★☆

“loyalty card would be great”

Written on: 09/05/2012

I have been a regular customer of the budgens in parsons green lane as it is near my house. like other supermarkets they should also bring up loyalty cards in order to gain more customers to shop there. other than that they should also increase the varieties of groceries to select from… Read Full Review

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★★★☆☆

“good”

Written on: 09/05/2012

The shop is small and i think they need to make sure that their managers know how to speak to customers. Other than that they sell very tasty food which i love. I think they should start club points or loyalty cards, and if they did i certainly will buy more things… Read Full Review

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★☆☆☆☆

“I have supported and been a regular customer of...”

Written on: 19/01/2011

I have supported and been a regular customer of Budgens Hullbridge for many years. Unfortunately, the lack of concern displayed by the manager after I bought a faulty item in the shop (Jan 2011) has made me never to want to return ever again. This is a village shop and we are not used to having such poor customer concern. I shall never set foot in Budgens Hullbridge ever again. Hullbridge resident… Read Full Review

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★★★★☆

“budgens of cosford is at a esso petrol station, having...”

Written on: 14/11/2010

budgens of cosford is at a esso petrol station, having once stopped there for a snack on the way to Wales, there is not a huge choice, but it is enough and although it seems a bit pricey it is an excellent tidy store layout abnd some good offers… Read Full Review

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★★★★★

“The transformed Budgens in Crouch End is simply excellent.”

Written on: 24/12/2009

The transformed Budgens in Crouch End is simply excellent… Read Full Review

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★☆☆☆☆

“Budgens is an overpriced understocked petrol station...”

Written on: 09/06/2009

Budgens is an overpriced understocked petrol station type of supermarket… Read Full Review

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★★★★★

“As Budgens are run by Independent owners as a...”

Written on: 29/07/2008 by portsguy (5 reviews written)

As Budgens are run by Independent owners as a Franchise they are probably very different from store to store. However one I regularly visit is excellent through its wide choice of items not seen in most supermarkets and its general appearance and the manner of the staff in the store

A friendly place to shop in - perhaps not one to do your major shopping in though… Read Full Review

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