PlumbWorld UK Reviews - www.plumbworld.co.uk

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★★★☆☆
2.6 / 5
41% of users recommend this
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  • Value For Money

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★★★★☆

“Lovely mirror. ”

Written on: 08/10/2021 by Smyrl (1 review written)

Really pleased with the mirror but I think the way it is secured to the wall could be improved. It hangs on two hooks and could easily be lifted off the hooks when switching the light on… Read Full Review

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★★★★☆

“The Benchmark supplier in this field.”

Written on: 07/10/2021 by BOBREN (1 review written)

Great ranges and options. Good deals available too. Good service for delivery and any damages ( I had) First Class supplier… Read Full Review

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★★★★☆

“Fabulous website”

Written on: 01/10/2021

Fabulous service with fast delivery and good quality products… Read Full Review

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★★★★☆

“Back to wall toilet”

Written on: 06/09/2021 by ReubenRoche443 (1 review written)

The back to wall toilet was really contemporary and modern and at an excellent price… Read Full Review

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★★★★☆

“Competitive Mira products ”

Written on: 06/09/2021 by SusanP29 (1 review written)

Recently purchased a Mira Advance 9.8kw shower from Plumbworld to replace an existing older Mira Advance version. Pricing by Plumbworld I found was the most competitive. My chosen item was in stock which was great for a like for like swop without drilling bathroom tiles. Also goods were promptly despatched and received intact with a standard guarantee. Website easy to navigate for purchase even via my mobile phone. Very happy with my new purchase. Only reduced the rating by 1 star as item… Read Full Review

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★★★★☆

“Good value for money ”

Written on: 19/07/2021 by 84Olson (1 review written)

We are in the middle of loft conversion and can be daunting researching the cost of things we need. Found most things under one roof Impressed with plumbworld prices, delivery was easy and quick no waiting around for weeks at a time… Read Full Review

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★★★★☆

“Great quality and well-priced sink compared to other...”

Written on: 28/06/2021 by Doddia8 (1 review written)

Great quality and well-priced sink compared to other online sites. It arrived really quickly and no issues when fitting… Read Full Review

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★★★★☆

“Very easy to order ”

Written on: 17/06/2021 by Newtorenovations (1 review written)

Ordering was very straight forward and when I needed advice it was easy to speak to someone and ask questions… Read Full Review

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★★★★☆

“Good value!”

Written on: 07/06/2021 by Cameronf185 (1 review written)

Purchased Myson Kickspace for a new kitchen, item arrived speedily but very badly damaged packaging, after making contact with Customer Services our purchase details were noted and we received confirmation that any internal damage which may have been caused by rough handling in the course of delivery would be exchanged if required… Read Full Review

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★★★★☆

“GOOD PRICE, FRIENDLY HELPFUL SERVICE ”

Written on: 16/01/2015 by Wellworthy (1 review written)

Placed my order for Mira shower before reading this review site. Was quite worried, unnecessarily as it turned out, by what I read. I had a slight problem with stock allocation which was quickly sorted by the woman I dealt with in Customer Services The carrier UKmail kept me updated by e-mail on expected delivery and item arrived within the one hour allocated slot. Not the quickest service but that was not the criteria. So all in all, Good product at a good price with good service. … Read Full Review

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★★★★☆

“Wow ! what bad reviews, my experience good (not related)”

Written on: 16/02/2014 by rjh39 (12 reviews written)

My experience is so different to these bad reviews; ordered a shower and mounting plate over xmas, realising I had ordered a high pressure not low pressure I rang to ask if they could stop original order swap out, told they would, - this failed - I still got the high pressure, told happy to take back, it would be faster to order the low pressure, rather than exchange. Did this, got correct unit in 3 days, uplift took place on day I requested to fit around my day off work. Refund issued to… Read Full Review

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★★★★☆

“No Im not related !”

Written on: 16/02/2014

I am so surprised to have found these bad reviews on Plumbworld. My experience was fine, infact better than fine. I had been let down by another online seller, and needed stuff quickly. I ordered a shower etc, then after placing order relaised I had ordered the High pressure not Low pressure option I needed. Initially I was given a little run around, we will do this and that, which never occured. I emailed the MD via the link on their auto email, this was responded to immedaitely, I explained… Read Full Review

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★★★★☆

“Good purchasing experience”

Written on: 01/12/2013

Shower screen and tray ordered. Delivery timescale was within 7 days. Received within 3 days. Kept informed of parcel progress via citylink website and also notified by email 1hr after delivery on site. subsequent reminder emails that we had 7 days to check and claim if the items was damaged. No damage. Would I recommend this company. On the basis of the above. Definatly. … Read Full Review

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★★★★☆

“Customer Service is good (just lack of phone no. isnt...”

Written on: 24/03/2013 by geordie_lass (2 reviews written)

I was after a shower, tiles and a bath screen – i ordered what i thought was the best quality for the best price at 3 different companies. The bath screen I got from Plumbworld. The order was smooth, it arrived quicker than i expected. All good so far! A week later when plumber came to fit everything we realised the bath screen was faulty (a clear cut in the plastic). I went to call customer services only to find its email only – Emailed and got a response within an hour asking for… Read Full Review

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Skipperroland's Response to geordie_lass's Review

Written on: 04/04/2013

Phone 01386 768498 ext 202

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★★★★☆

“Customer Service is good (just lack of phone no. isnt...”

Written on: 24/03/2013 by geordie_lass (2 reviews written)

I was after a shower, tiles and a bath screen – i ordered what i thought was the best quality for the best price at 3 different companies. The bath screen I got from Plumbworld. The order was smooth, it arrived quicker than i expected. All good so far! A week later when plumber came to fit everything we realised the bath screen was faulty (a clear cut in the plastic). I went to call customer services only to find its email only – Emailed and got a response within an hour asking for… Read Full Review

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★★★★☆

“Good company - shame they use Yodel.”

Written on: 02/09/2012

We ordered a shower door. Great price, and initially, great service from Plumbworld. They despatched it with Yodel who were completely and utterly DIABOLICAL!!! Tried to track the item on Yodels site but ended up calling them. Got told the delivery would be the following day so I stayed in all day...no item. Rang them the next working day and was told they'd 'lost' track of the item and I needed to reorder it! Would like to have been able to call Plumbworld, but had to email. Got… Read Full Review

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★★★★☆

“Good value for money and nearly great customer service”

Written on: 28/06/2011 by bluegizmo (1 review written)

I was looking for a wooden toilet seat to replace a damaged one I had in a rented flat. Found on most sites a similar one to the one I had was going to be expensive, however on the Plumb World site only £18, and even adding on postage of £3.97, still seemed good value. Item delivered by Yodel and good as could track and could change delivery day if necessary. However a little annoying as said that would be delivered on the Wed and was actually delivered on the Tue (luckily someone could… Read Full Review

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★★★★☆

“Very prompt delivery, within 2 days. We were happy...”

Written on: 14/03/2011 by Crob11 (1 review written)

Very prompt delivery, within 2 days. We were happy with the price and happy with the product and would recommend. Don't feel aable to rank customer service higher than a 3 really as no personal contact but no reason to doubt. Aftersales follow up email sent for feedback and to remind of deadlines for reporting any damage etc… Read Full Review

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★★★★☆

“The bath panels are of very good quality and very well...”

Written on: 21/02/2011

The bath panels are of very good quality and very well constructed easy to fit. It only took 20min to fit due to idiot proof instructions. Also the toilet seat which fits a treat it is the first seat which actually has fitted our toilet perfectly in 4 years. Service from Plumbworld is great they do exactly what they say from the word go a pleasure to do business with from start to finish and the cost is the most reasonable I have found on the web I will be buying again when I require anything… Read Full Review

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★★★★☆

“Awesome customer service. V. Good replies to emails. ...”

Written on: 16/12/2010 by joan743 (1 review written)

Awesome customer service. V. Good replies to emails. Basin was delivered broken but no hassle getting a replacement. A couple of chips off the basin unit but not visible when fitted. Would not hesitate to use again. Date of purchase was December 2010… Read Full Review

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