I Buy Eco Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“Made me pay £160 because they wouldn't insure my new car”

Written on: 19/03/2020 by kristianyates (1 review written)

My car was written off after the floods in Yorkshire last year. Co-op Eco Insurance paid out on the claim no problem, and everything was handled very well. However... Co-op eco insurance only has ONE underwriter, and they decided they wouldn't insure my new car. I was forced to take out another policy with a good insurer, and when I called to cancel the policy, I was told that because no-one else was involved, the floods were my fault! (I also control the wind, fire, and other natural… Read Full Review

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★☆☆☆☆

“Policy change”

Written on: 27/04/2017 by Karly278 (1 review written)

What a joke £23.42 to change an employment status asked about business insurance they could not provide cover I was looking for but then informed me of the above charge discussing !… Read Full Review

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★☆☆☆☆

“Discusting cancellation policy”

Written on: 30/11/2016 by AmyOakley (1 review written)

I had a policy with co op eco car insurance, their quote was the cheapest in Nov 2015. I never agreed to them automatically renewing, however on the 12th Nov 2016 I received an email stating that my policy would automatically renew. I didn't get this email until the 25th Nov (having problems with internet). I called them today (weds 30th) and told them that I had found a better and cheaper policy and that I didn't know they would automatically renew. The woman on the phone was very unhelpful… Read Full Review

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★☆☆☆☆

“Misleading and underhanded!”

Written on: 26/05/2016 by Aubrey270 (1 review written)

Had car policy with ibuyeco for 1 year. cancelled policy when I sold the car. 4 years later receive a letter from company I've never heard of telling me my personal accident cover cost has increased. On querying I'm told it was taken out as an "extra" to car insurance, a pre-ticked box that I needed to untick if I didn't want it. Wasn't cancelled automatically when car insurance was cancelled. When I've asked what they'll do about it the answer is nothing. Should have checked bank statements!… Read Full Review

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★☆☆☆☆

“I BUY ECO ARE DISHONEST”

Written on: 29/06/2015 by Rene27 (1 review written)

I am an honest guy, I work hard, I pay my bills and I like to help people where I can. I'm not the type of guy that whines or moans, except today where I know I have been wronged by I Buy Eco. I hope my small voice on the web will be heard by anyone wondering whether I Buy Eco products are worth a look at (they're not). I had house insurance with I Buy Eco and today I just got off the phone with Jodie the supervisor at I buy Eco who informed me that I owed them money and that my policy had… Read Full Review

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★☆☆☆☆

“DO NOT USE THEM!! 4 Months AFTER taking the policy out...”

Written on: 29/09/2014 by MrMisters (1 review written)

DO NOT USE THEM!! 4 Months AFTER taking the policy out they sent me a letter saying they are cancelling, NO explanation at all, I called to find out why & all I got was waffle about the underwriters being unhappy about the letter I supplied from my employer to prove 2 years no claims on my company car, the same letter that was accepted at the outset. THEN they want a cancellation fee even though they are the ones cancelling !!! Stay well clear of this shower… Read Full Review

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★☆☆☆☆

“worried”

Written on: 23/02/2014 by fedix (1 review written)

I am very worried that up to now I have not received any document with regards to the car insurance that I took and first premium has already been deducted from my account. I have a good mind of not allowing the bank for further deductions if I dont receive policy documents by tomorrow… Read Full Review

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★★★★★

“superb insurance”

Written on: 16/07/2013 by sabbih (1 review written)

I've got this insurance since long ago its years now and to be very honest with u last year i was paying 550 per annum which increased to 1100per annum this year offcourse its disappointing but i should agreed i have changed my address and car so no arguement on it and service as iam a call centre executive and can well understand pressure while u on hot seat.i still want to appreciate the company and services as i know i might get churchill for 600 per annum but want to carry on with eco only… Read Full Review

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★☆☆☆☆

“Changing vehicle or automatic renewal Car Insurance”

Written on: 10/07/2013 by Alan-Glasgow (1 review written)

Quite simply "They rip you off", I had used them for 12 months (£280 per annum), automatic renewal came in (£320), let it go as I was selling the car in the next few weeks, changed car for a lower category insurance group, went on to get cover, 30% hike(£420), to save cancelation charges I continued to pay increased premium. 7 months later decided to change the car again to an even lower insurance group and they wanted to increase the premium by a further 50% (£652) They were quite… Read Full Review

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★☆☆☆☆

“Completely and utterly useless”

Written on: 13/05/2013 by arachnae (1 review written)

I'll sum this up fairly briefly for those who don't want to read a wall of text. I was in an accident in April 2010, a guy pulled across me on a roundabout into a tight gap and didn't make it. These things happen. Of course his insurance company disputed liability so I had to put it through my own, Ibuyeco. At first I was pretty on the ball with them, trying to find out if there were any updates, I probably rang them once a month for the first 6 months and each time they were "waiting on a… Read Full Review

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Gtom20's Response to arachnae's Review

Written on: 15/05/2015

I am having the exact same problem but instead of Persuing the third party they have closed my case and put a fault claim on the insurance. Data base which has now increased my premiums even though I had cctv footage of the accident and written witness statements clearly stating that the third part was at fault I am now in contact with a solicitor to sue for compensation

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★☆☆☆☆

“I Buy Eco Car Insurance review”

Written on: 08/05/2013 by AmyLouise3 (1 review written)

I bought car insurance from IBuyEco in 2010, I was given 6 months free life insurance which at 18 I did not need. 6 months later I received a letter which I had to sign and send back to them to say I did not want to start paying for the life insurance and I assumed that would be that. In December 2010, 9 months in to my contract, I received a letter saying my car insurance had been voided and cancelled due to insufficient funds being in my account. When I checked my statement I had enough… Read Full Review

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★☆☆☆☆

“I took out home insurance for 2011, then I buy eco...”

Written on: 23/04/2013

I took out home insurance for 2011, then I buy eco contacted me to tell me that I must pay £45 becaus i did not renew with them for the following YEAR.I have told them that there is no way they are getting any money as i do not pay for something that I have not had. I am now called regularly by a debt COMPANY, but I am sticking to my GUNS, I will not give them a penny… Read Full Review

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★☆☆☆☆

“Charged me for not signing renewal but charged me to...”

Written on: 29/10/2012

I was sent a letter from IBUYECO saying I was being fined £15 for not signing the automatic renewal policy documents and returning it to them. So I phoned them to find out why I was being charged for not signing the documents even though they had automatically renewed my policy anyway. They told me that I must pay them the charge for not signing the renewal documents. I explained that I had never received any renewal documents, in which the rude customer service lady insisted they had sent to… Read Full Review

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Nickwilliams999's Comment

Written on: 17/03/2013

I insured with Eco Insurance through Co-operative. After trying to take an additional £272 for saying I had failed to provide proof of my 9 years no claims - which I had done on 3 occasions to both their email addresses - i then received a letter saying that they were taking £66.23 in two days time, but they had already withdrawn the money from my account. They did this because they said that I was at fault for my last accident in which my car was written off in December.The other driver had admitted full blame to me and the police at the crash site and his insurers paid me out my excess which I lost in the claim, plus a goodwill gesture of a further £500. If that isn't admitting blame what is? This was done in February 2013 and yet Eco took my money now on March 13th saying that "their database" showed that I was the driver at fault. Eco gave me no warning of what they were doing and did not give me the chance to prove that they were wrong, but simply took my money because they wanted it. They are straight-up thieves and I intend to do everything I can to expose them. They don't have ANY RIGHT with what they have done to me, but they have indeed done it. Somebody help expose them as the scamming thieves that they are. When I called them the representative on the phone refused to escalate the call and eventually just hung up on me.

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★☆☆☆☆

“Rip off merchants”

Written on: 04/10/2012

Called to cancel my policy at the end of the year. They told me they needed proof that next year i would be insured by someone else. I sent in the new certificate and they still insisted on charging a cancelation fee. will not be using them again… Read Full Review

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★☆☆☆☆

“GANGSTERS, CROOKS &THEIVES”

Written on: 14/09/2012

WARNING DO NOT USE THIS COMPANY!!! I paid the first year in full only to find that the contract included renewal clauses not mentioned at point of sale. At the end of year one they tripled the premium and tried to take it from my account without my permission. I contacted them to tell them I would not be renewing unless they gave me a sensible quote. They claimed there was an outstanding claim which there wasn't. I gave them time to get back to me with a revised quote, which they didn't and… Read Full Review

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★☆☆☆☆

“Rude Customer Service and watch out for hidden...”

Written on: 11/09/2012 by irishlumberjack (1 review written)

The Title really says it all, but my experience with Ibuyeco started when they offered the least expensive renewal on my auto insurance, so I switched companies in the hope of saving £30. I wish I didn't bother. Ibuyeco must have the rudest customer service agents that I have ever experienced. It's as if they are trying to deliberately be rude in order to get you off the line. As I have almost 10 years of no-claims, I wasn't thinking about customer service when I purchased my policy, but… Read Full Review

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★☆☆☆☆

“Rubbish rip offs”

Written on: 06/08/2012

This insurance company is ridiculous, my partner took out insurance in 2011, they automatically renewed in 2012 without sending him any paper work and he hadn't opted to renew automatically, he had got his insurance via a cheaper alternative, rang I BUY ECO who refunded minus a fee, then they sent debt collectors out and stuff stating they refunded it twice as my bank had got involved, checked bank statements and they had refunded the amount less fees which was fine, then when my bank… Read Full Review

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★☆☆☆☆

“Insurance Scam! ”

Written on: 16/07/2012 by Aeq1985 (1 review written)

I was insured fully comp. I had an accident which was my fault (only accident i've had in 10 years driving history). Went to claim and low and behold they didn't cover me as my car was lowered. They cancelled my insurance which I was paying monthly for and they then took £350 out of my account without my permission. There's not scam like an insurance scam! My car was fully MOT'd and road worthy. Whether my car was lowered or not had nothing to do with the accident. Just a get out clause for… Read Full Review

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Guest's Response to Aeq1985's Review

Written on: 31/07/2012

i was insured with this company never again,just canceled my policy £75 its a bloody joke don't get insurance with this company please aviod them they will rip you off : (((((((

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★☆☆☆☆

“Robbery house insurance!!!”

Written on: 12/06/2012

This insurance are really bad. they automatically renew contract without your approbation even you are not living in same place. I also never receive a contact paper where all this is write. i couldn't even prouve i am insure there!!! They ask 45 pounds to stop contract. NEVER NEVER go there!!!!!… Read Full Review

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Guest's Comment

Written on: 21/06/2012

I have had exactly the same problem with my car insurance , they asked me to return my policys on a car I no longer owned and which they had automatically renewed taken the full amount out of my account ,after waiting nearly 4 weeks saw in my account NO refund phoned the company to be told they hadnt received my certificate (didnt send them by Recorded Delivery}they are an awful company to deal with

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★☆☆☆☆

“I Buy Eco Robbery”

Written on: 06/05/2012

Save yourself money in a long run and avoid this insurance company. They are a bunch of theives and I don't know why they have been to keep trading. I would advice everyone to write comments about this company and expose them!… Read Full Review

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