Caravan Guard Caravan Insurance Reviews

★★★★★
4.7 / 5
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Caravan Guard Caravan Insurance
Caravan Guard Caravan Insurance

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Latest Reviews

★★★★★

“Painless caravan insurance!”

Written on: 05/06/2018 by 330Neville (1 review written)

Very competitive price friendly help full staff and a very good premium! … Read Full Review

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★★★★★

“excellent service, easy to use and very competitive. ”

Written on: 16/05/2018 by Stiles274 (1 review written)

Just moved to CGI as they provided me with a very competitive quotation. My present insurer doubled the price because i moved my MH from a storage site to the drive at the side of my house house which has a London postcode. I was with my previous company, which had provided excellent service , for nearly 7 years so i was sorry to leave them. I liked the ease of getting a quotation over the phone and the representative ws extremely helpful and professional… Read Full Review

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★★★★★

“Renewal of policy.”

Written on: 14/05/2018

Nothing was to much trouble, all questions were answered and more with a better result for cost to renew my policy with you… Read Full Review

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★★★★★

“Very Competitive Price and Pleasant Staff”

Written on: 03/05/2018 by Jaylynnf266 (1 review written)

I've been with them for 5 years now and each year their quote is the most competitive. The staff are always pleasant to talk to and efficient in handling any questions. Really the best for touring Caravan insurance by a long way… Read Full Review

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★★★★★

“Caravan Guard Insurance”

Written on: 02/05/2018 by BazzerG (1 review written)

Been with CGI for 3 years, just starting my 4 th year. Thought I would try the the comparison sites for a change. Waste of time, they cannot get anywhere near CGI for attention to detail and value for money. A very professional set up. Would recommend them to anyone… Read Full Review

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★★★★★

“Trustworthy Insurers”

Written on: 30/04/2018 by RamblingRoses (3 reviews written)

Over many years we have found that our loyalty to Caravan Guard has been rewarded; not least when renewal time arrives. No unpleasant surprises in the renewal figure! In fact, this year it even went down when we discussed applying lower, more realistic, mileage cover. Always good service, including when phoning from Europe following a breakdown some years' back… Read Full Review

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★★★★★

“Easy to deal with excellent service”

Written on: 26/04/2018 by rwBeebe44 (1 review written)

Very easy to deal with and obtain quotation. All major terms and conditions and scope of cover explained. The policy cover is excellent. I am tempted to give 10/10 but nothing's perfect in life so will give it 9.5/10. The best of all the premium was competitive and the cover excellent. Can't think of a negative… Read Full Review

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★★★★★

“Treating customers as people, not numbers!”

Written on: 16/04/2018

On purchasing my first motorhome, a basic Caravan Guard insurance was included. I phoned the call center and spoke to a friendly, helpful lady, who talked me through the policy and upgrades available - talked, NOT read a script. Then we discussed specific needs, which did not fit the policy and off she went, speaking to managers and emailing the underwriters, until she had made the necessary agreements, all in the same day. FANTASTIC! Could not be happier with the customer service, will have… Read Full Review

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★★★★★

“Can't be bettered ”

Written on: 11/04/2018 by SummerJensen157 (1 review written)

Pleasant staff nothing is to much trouble very efficient and helpful… Read Full Review

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★★★★★

“Best price best service best value.”

Written on: 05/04/2018 by Autosleeper (1 review written)

Having been with caravan guard for 4 years now I’m very contented with the service and value for money they offer. They have always betten all others within the Motorhome insurance. Always feel I have got a good deal with the very friendly staff during the transaction. Hope they keep it up over the next years and hopefully I will remain a loyal customer in the future. Well done all at caravan guard. Thanks from a very satisfied customer. Mr D Harrison Wakefield West Yorkshire… Read Full Review

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★★☆☆☆

“Updated review due to bad service ”

Written on: 04/04/2018 by Cardiffjeff (2 reviews written)

After leaving a five star review based on an excellent sales experience, being assured that they go the extra mile and consider their customers as a family I sadly had to contact them again (I used email as I prefer to have all exchanges in writing). Oh dear what a complete disappointment, tried to get help and assistance which was impossible, they did not read the emails and sent what I assume was automated responses detailing penalties for not providing information. I attempted to sort… Read Full Review

Caravanguard's Response to Cardiffjeff's Review

Written on: 18/04/2018

We’re sorry you’ve not had a good experience with us on this occasion but can assure you that we did take your initial complaint seriously. The manager who looked into your complaint made a mistake by issuing an incorrect response letter. I can assure you this is an unusual and isolated case and the manager has more recently sent an appropriate response to your complaint and apologised for the mistake. We do strive to deliver brilliant customer experiences and your feedback will be shared and acted on. We hope we can restore your faith in Caravan Guard.

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★★★★★

“motorhome”

Written on: 25/03/2018

allways trying to get you the best deal.the staff are very friendly and sociable… Read Full Review

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★★★★★

“ Motorhome Insurance renewal”

Written on: 19/03/2018 by Jaylao308 (1 review written)

Easy to complete. Pleasant staff. Good competitive price… Read Full Review

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★★★★★

“the best motorhome insurance you can get ”

Written on: 17/03/2018 by Sharpeis310 (1 review written)

caravan guard staff are very help full and no there stuff and you get news e-mails of tip campsites and gadgets … Read Full Review

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★★★★★

“Sensible cover from friendly people”

Written on: 08/03/2018

Great service friendly and knowledgable staff would recommend without hestation… Read Full Review

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★★★★★

“Absolute tops for caravan insurance.”

Written on: 05/03/2018 by MKJohn2018 (1 review written)

My second year with this insurer. Following a total loss claim (theft) in November 2016,they were the only ones willing to even quote me for cover when I bought a replacement! The premium wasn't exorbitant either. At renewal this month, I was surprised to find that the new premium was actually lower than last years. When I phoned to renew & spoke to them, they advised me of the current value of my van according to Glasses Guide. Obviously depreciation had occurred over the year and there was… Read Full Review

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★★★★★

“Motorhome Insurance Renewal”

Written on: 05/03/2018 by esemsea (1 review written)

This will be our second year with Caravan Guard,and without calling on their resources it is good to know they are in the background if the need arises. At cost of 1% of my vehicle`s value it really is a no-brainer.here`s hoping I never need to call them… Read Full Review

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★★★★★

“Best insurance we`ve had.”

Written on: 25/02/2018 by Devinj269 (1 review written)

Always eager to help, very pleasant on the phone.It`s good to have recovery included. They will also suggest ways to reduce the premium… Read Full Review

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★★★★☆

“New Motorhome - TLine 590 Auto”

Written on: 17/02/2018 by ScaniaV8 (1 review written)

After spending hours sifting through the web,various comparison sites and filling in multiple on-line forms, I finally decided to go with Caravan Guard for my new motor home. Overall cover provides all you need for the UK (breakdown,recovery,legal and minimum European are all included at reasonable cost), generally making further add-on unnecessary. Once I was sure what was required I gave them a call and they happily sorted everything out personally. Final price was very competitive but I… Read Full Review

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★★★★★

“Another 12 Months.”

Written on: 13/02/2018 by Jimclem (1 review written)

Another 12 months insurance and only 3% increase on last year with still the same super cover. However, I do wish they would enable me to renew direct via the internet, even though the employee who dealt with me was charming and polite and explained the contents of my policy so I was fully aware of what I was insured for before committing myself. The renewal process was made simple, and I was left feeling that if in the event I have to make a claim I will be dealt with in a similar manner… Read Full Review

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