Buckinghamshire, Marlow, Crowne Plaza Reviews

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★★★☆☆
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Latest Reviews

★☆☆☆☆

“Complete disappointment ”

Written on: 22/11/2017 by Spencer225 (1 review written)

Crowne Plaza Marlow doesn't even warrant 1 star! Absolutely disaster from start to finish and unable to deal with issues as they arise. 1. fully paid prior to our stay however was forced to pay a second time on arrival as I did not carry my credit card with me. Took over a week to receive a refund. 2. Ordered room service for 3 drinks and a pizza. 1 Drink received was wrong and food completely inedible. Returned food and drink and was still charged for both. Was provided with a 'complimentary'… Read Full Review

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★☆☆☆☆

“Terrible wedding service”

Written on: 28/07/2014 by LeanneBurke (1 review written)

I had my wedding reception at the Crowne Plaza Marlow on 26th May 2013 and I certainly won't be recommending them to anyone. At the start of the process, the lady in charge of events suggested dry-hire, which is an option we had not considered previously. She made it sound very straightforward and it was certainly cheaper, so we proceeded with the booking. Soon after this, we were advised that this member of staff would not be liaising with us anymore and from that point on we had to deal… Read Full Review

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★★★★★

“Amazing hotel in a super location with friendly staff”

Written on: 30/10/2012 by SukiJohal (1 review written)

We went for a local break. We were pleasantly surprised with the hotel, location and staff. We had a great time and used the spa facilities. The rooms were spacious and very clean. The bathrooms were also spacious. We had breakfast included within the price of our stay and I must say the breakfast was delicious. I am a veggetarian, however, there was plenty of choices for a veggie breakfast. I am also a fussy eater but I can say I thoroughly enjoyed the breakfast. It was definitely… Read Full Review

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★★★★★

“I cannot emphasis how important it is that staff help...”

Written on: 29/10/2007 by sabs1980 (2 reviews written)

I cannot emphasis how important it is that staff help the guests feel as comfortable as possible and Crowne Plaza, Marlow provides the best care I have ever experienced. I have stayed in many top class hotels all over the country but I have never stayed for such a long period of time and also so frequently. This is definately the cheapest and most relaxing holiday I can think of! I came to this hotel for relaxation, therapy and work. I managed to do this and much more. My child has thoroughly… Read Full Review

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