Milestone Commercial Vehicle Insurance Reviews

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★★★☆☆
2.7 / 5
42% of users recommend this
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Media Gallery for Milestone Commercial Vehicle Insurance

Milestone Commercial Vehicle Insurance

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Latest Reviews

★★★★★

“Renewed my motorhome insurance”

Written on: 04/04/2019 by Greyowlmusic (1 review written)

Was called up yesterday to renew my motorhome insurance everything explained carefully really good price so can only thank the staff member for her fantastic job, will be in touch next year, many thanks… Read Full Review

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★☆☆☆☆

“REFUND TOOK TIME”

Written on: 22/01/2019 by Leo487 (1 review written)

Cancelled insurance after a day and been refunded half of what I've paid. Sad thing is it took 4 weeks before I received my refund and been promised that they have sorted it out, aren't they thinking that I have financial obligations too and was pleading them to release my refund. What's annoying with these insurance company is that they don't want you to be late on paying them, but look at what they are doing with the money they owe in terms of refund to customers... Don't deal with this… Read Full Review

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★★★★★

“When professional is needed”

Written on: 17/07/2018 by gwrych (1 review written)

As a company we have used Milestone Insurance for many years. Within this period we have found them to be both helpful and courteous each year when renewals take place. Requesting documents to be copied and distributed to a number of people has never been an issue and always completed within the stated timeframe. Recently we were faced with certain problems relating to vehicle insurance which required both communication with third parties and what can only be described as imaginative lateral… Read Full Review

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★★★★★

“Excellent service ”

Written on: 29/05/2018 by neBoone271 (1 review written)

I have Fleet insurance. i am very satisfied with customer service further i want to give them 7 Star . Especially i would like to mentioned my account manager, i always got prompt reply from him . I have no word other than excellent service. Thanks Regards … Read Full Review

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★★★★★

“Shona went above and beyond to make sure i got the...”

Written on: 10/04/2018 by Beattiebhoy (1 review written)

Shona went above and beyond to make sure i got the best deal possible and did all the hard work without any problems whatsoever. I wouldn't hesitate to recommend Milestone to family & friends, Thank you… Read Full Review

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★☆☆☆☆

“Unprofessional incompitant”

Written on: 19/11/2017 by suGillespie134 (1 review written)

Don't touch milestone with a barge pole I wanted to insure my new taxi a Mercedes M8 vito I lost 2 days wages as a result of utter incompetence I gave the spec of my new taxi and TWICE the sales guy got it wrong and he cost me 2 days wages I had no option but to cancel the policy and despite his promise of no cancellation charges my card was debited by £270 through no fault of my own I found this company totally incompetent also breaching data protection in sending me emails of… Read Full Review

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Avoidmilestone's Comment

Written on: 18/06/2018

Paid in full, cancelled 2 months later because for some silly reason they don't insure 9 seaters to which i upgraded. Got an email confirming cost of £500+ for 2months and cancelation. 2 days later letter through post that cost went up to £599. 40 days later still no refund. Avoid! Cheap to start with but rippoff on the way...

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★☆☆☆☆

“Rang milestone after searching the internet for cheap...”

Written on: 21/02/2017 by KallieMcKinney282 (1 review written)

Rang milestone after searching the internet for cheap taxi insurance.They were very quick to set up the policy ,price seemed good too although never heard of the gefion insurance company which I was told is some Welsh company with good reviews. I told the insurance brokers that I had 11 years taxi experience but for the past 5 years I had been driving a company car hence had no taxi NCB. I disclosed all information which I was asked.Paid my huge deposit in full sent all documents they… Read Full Review

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★☆☆☆☆

“Plz stay away from milestone for ur own good ”

Written on: 22/11/2016 by Guadalupe1976 (1 review written)

Plz stay away from milestone for ur own good… Read Full Review

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★☆☆☆☆

“Proof of Taxi no claims being witheld”

Written on: 22/08/2016 by Little66 (1 review written)

Having fell on hard times due to my Taxi needing a lot of repairs and ending up unemployed I called Milestone insurance to help me out by freezing my account till I got back on my feet, they were no help at all and spoke to me like I was a piece of dirt and threatened to withhold my 9 years proof of no claims bonus which I have built-up over the years with other companies until I paid them cancellation fee which don't have due to not working. I explained I needed my no claims but they refuse to… Read Full Review

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★☆☆☆☆

“The worst of them all ”

Written on: 24/05/2016 by MaryjaneHaley307 (1 review written)

My name is mahdi and I'm an existing taxi policy holder with Mailstone group . I did my renewal last April and thy said it was going to be a straight foes are renewal , ones I paid for it they started asking me for documents which I had already provided including the vehicle Liscence which was not due till the end of the month .. I called them to explain the situation an they said it was fine... I went in holiday for two weeks and when I came back the insurance policy was cancelled !!!! And… Read Full Review

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★☆☆☆☆

“They were very quick to get my business, but hours...”

Written on: 07/03/2011

They were very quick to get my business, but hours after setting up a policy, I had to change the policy pending unusual investigations. As the 14 day cooling off period would not be an option on this occasion, I decided to cancel the policy instantly, and would return to them with the ammended agreement. The funds were immediately withdrawn from my account, and after numerous calls a week later, i'm still waiting for the funds to be replaced, and i'm now told that when this finally arrives it… Read Full Review

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★★★★★

“I can highly recommend using Milestone Vehicle...”

Written on: 30/11/2008

I can highly recommend using Milestone Vehicle Insurance. Not only do they have the best prices I could find, but the service I received was fantastic! The staff always have a smile on their faces and where willing to help with any questions I had… Read Full Review

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