BG Insurance Reviews - www.barrygraingerinsurance.co.uk

★★★★☆
3.9 / 5
79.1% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★☆☆☆

“motorhome insurance”

Written on: 31/01/2019 by mikey196450 (1 review written)

Having got a cheap quote from BG I moved my policy to them, I asked for European breakdown cover as this is what I had with the others. I was told maximum of 120 days European travel included. I have since checked my policy and this has not been given. They say they are looking into it, but I have to keep chasing they don't call back! I have since paid extra with another company for one trip insurance. Roll on November when I can leave BG… Read Full Review

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★★★★★

“Only the Best”

Written on: 29/01/2019 by AnthonyBurgess (1 review written)

Great company to deal with,Excellent company to understand your needs and reqirement,surperb service and value for money, cannot fault… Read Full Review

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★★★★★

“very very good”

Written on: 21/01/2019 by Araceli485 (1 review written)

been with this company for two years now very cheap and reliable good customer service had no dramas at all highly recommend… Read Full Review

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★☆☆☆☆

“the worst car insurer”

Written on: 21/01/2019 by jon143 (1 review written)

a money grabbing company after years with this insurance company they decided to cancel my policy and what me to just look for another insurer… Read Full Review

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★★★★★

“I have always found the staff to be very helpful. The...”

Written on: 21/01/2019 by LaurynRhodes1983 (1 review written)

I have always found the staff to be very helpful. The premium that I pay is competitive… Read Full Review

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★★★★★

“Very easy to use ”

Written on: 29/11/2018 by Aryanna219 (1 review written)

Thanks for my car insurance Good for use And very easy and fast services… Read Full Review

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★★★★★

“I spoke with the person I dealt with who was a very...”

Written on: 15/11/2018 by 21snapdragon (1 review written)

I spoke with the person I dealt with who was a very helpful bubbly young lady who directed me to a fantastic quote for my car and future business. Her relaxed but professional manor left me feeling like there was no pressure. However, the deal Ellie found for me was very competitive and by far the best quote. Many Thanks to the person I dealt with you are a credit to your company. Cheers… Read Full Review

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★★★★★

“Great Professional Service”

Written on: 26/09/2018 by Strongabs (1 review written)

I have been a customer of BG Insurance for seven years and there service has been fantastic. When the unexpected happens they deal with it very professionally and at speed. I wanted to add mobile phone cover onto my policy this year and it was a 5 min call and all sorted. I would highly recommend this company if you are looking for Insurance.Long standing satisfied customer… Read Full Review

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★★★★★

“B G Bloody Good”

Written on: 26/09/2018 by xsMaxwell332 (1 review written)

Really helpful staff. Renewal was a cinch. The office is open at work friendly hours. I dont know if they're the cheapest out there, but if they're not, it's woeth paying the extra for the quality of the service… Read Full Review

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★★★★★

“Car insurance advice”

Written on: 22/09/2018 by xvWaddell227 (1 review written)

When we first got in touch with you about car ins we were impressed how helpful you were and also good value compared to other companies we did most of it on the phone and was impressed nobody tried to push us into having extras they advised us what was avalaible and left it to us to make up our minds full marks team… Read Full Review

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★★★★★

“Great value, great service.”

Written on: 19/09/2018 by AlessandroCurtis (1 review written)

Second year with BG now, renewal price was good but as usual shopped around. Eventually found a better price which was matched. Customer service was great and I would definitely recommend to other ADI’s in the area… Read Full Review

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★★★★★

“It’s so easy”

Written on: 19/09/2018 by Magjohn44 (1 review written)

It’s so easy to contact b.g. Insurance by phone or by computer no problems at all. The staff there are very helpful . The cost of insurance is very reasonable with great cover. I don’t think there was anything I did not like about my experience with b.g. I did like the speed they dealt with things… Read Full Review

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★★★★★

“bin with bg now on my 2nd year good price service...”

Written on: 19/09/2018 by tallpat2003 (1 review written)

bin with bg now on my 2nd year good price service good would recommend any time… Read Full Review

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★★★★★

“Home Insurance”

Written on: 10/09/2018 by sal69 (1 review written)

great customer service… Read Full Review

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★★★★★

“Great service provider”

Written on: 30/08/2018 by 363Hodges (1 review written)

When my renewal was due naturally I shopped about to get a cheaper quote however not only did BG I stance match my quote they even knocked some more off. Staff at other end of phone a delight to deal with. Second year In a row that I've used the company and can't honestly say that there's anything I dislike about the service received or the staff… Read Full Review

Bginsurancereviews's Comment

Written on: 30/08/2018

Good Afternoon

Thank you for taking the time to leave a review and for the kind words! We look forward to servicing your insurance needs for another year!

Kind regards

Josh

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★★★★☆

“good, professional service”

Written on: 29/08/2018 by 407O'Donnell (1 review written)

So far, I a pleased with BG as a car Insurance company… Read Full Review

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★★★★★

“Excellent insurance company”

Written on: 29/08/2018 by JorgeElliott (1 review written)

i never have to give any part i try to drive carefully, that's why i dont give a extra work to the insurance company… Read Full Review

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★★★★☆

“Household Contents insurance”

Written on: 29/08/2018

A very efficient and economical service, with no fuss and easy to manage administration. Very pleased with this product and I would recommend it… Read Full Review

Bginsurancereviews's Comment

Written on: 29/08/2018

Good Afternoon

Thank you for taking the time to leave a review, and for the kind words. We look forward to continuing to provide you with a good service for your contents insurance.

Kind regards

Josh

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★★★★☆

“So far so good”

Written on: 29/08/2018 by 311Sims (1 review written)

Been with them over a year now for car insurance. I have never claimed but all the contact I have had up to now has been very positive. I’ve had no issues with the call centre or emails. Happy to stay so far so good… Read Full Review

Bginsurancereviews's Comment

Written on: 29/08/2018

Good Afternoon !

Thank you for your kind words, we hope to service your insurance needs for many years to come!

Kind Regards
Josh

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★☆☆☆☆

“Nice to you .... AT FIRST”

Written on: 25/08/2018 by IsabelleO'Rourke80 (1 review written)

I was with these for 2 years before I moved on to another that provided more for less. These tried to charge me 13 months although there are 12 months in a year. Once we called them out and went with someone else, they turned nasty. They did not give me some essential information which I found out from the new insurer, which saved me money. They even quoted the same, after we told them this information, them saying they included the information which we do not think was the case. Their… Read Full Review

Bginsurancereviews's Comment

Written on: 29/08/2018

Hi Isabelle

I am unable to locate your policy, please could you contact me so i can look into this.

Again i am not certain of the circumstances but we never charge 13 months for a 12 months policy, it might be that you cancelled and owed us money due to the cancellation which is why we quoted more initially but this will always be a deposit then 10 months via direct debit..

We send all our customers all policy wordings via email and whilst on the phone always confirm if you understand everything discussed and often ask if you have questions.

As an insurance broker we work with over 15 major insurance companies, not all of these provide the driving other cars extension and in all cases these will not give this dependant on your occupation.

Again i stress i dont know your specific circumstances but we would only request money is rightfully ours and as a last resort would we ever send a debt collector to retrieve owed monies.

Kind regards

Josh

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