MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.1 / 5
81% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for MCE Car & Motorcycle Insurance www.mceinsurance.com

MCE Car & Motorcycle Insurance www.mceinsurance.com

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Latest Reviews

★★★★★

“Bike Crash”

Written on: 21/04/2018 by Raulk478 (1 review written)

Hi, Like to thank the person I dealt with for hes help and reassurance after my bike crash. He talked me through all the boring bits I was unsure of and put my mind at ease. Top man for giving me the extra time and patience… Read Full Review

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★★★★★

“Dayle - Customer service review”

Written on: 11/04/2018 by danielshaw (1 review written)

Hi, Guys I am a policy holder currently with MCE for my motorbike and i rang today to add a 2nd bike to my policy Dayle was amzing he was very helpful and went above the level of service and made my contact with my insurance pleasurable and bearable we all have them dreaded days were we have to contact them but it was very good dayle worked very hard in achieving a brilliant quote giving me back a rebate on my insurance quote fantastic service (good on u dayle keep it up)… Read Full Review

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★★★★★

“HACKERS MEMORY LANE!!!”

Written on: 06/04/2018 by JulieHale (1 review written)

I has a wonderful arrangement for my wife with this service, soon i started having suspicions about her of infidelity so i hired a great and reliable hacker to help me monitor her,...SOLIDARITY HACKER at GMAIL.COM....was the hacker's contact who helped me to gain access into her mobile device memory, with this access i had the chance to see everything on her phone, from whatsApp, facebook, snapchat, viber, and all email apps located in her phone, the interesting part of this is that all old… Read Full Review

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★★★★☆

“a little frustrating but amended quickly on phone”

Written on: 29/03/2018 by glSteele106 (1 review written)

minus no paper documents not all policy documents sent positives very quickly dealt with via a phone call, call centre staff very good… Read Full Review

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★★★★★

“Good service ”

Written on: 25/03/2018

Got a quote at1:30 in the morning. Great service and excellent help over the phone… Read Full Review

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★★★★★

“Very good service ”

Written on: 21/03/2018 by Triumph675daytona (1 review written)

I have had a fantastic experience from MCE over the past six years and when I.have problems getting my insurance certificate from service center, the customer service team have always been able to help me. The person I dealt with is part of the team who has helped me today and was very pleasant and gave me what I wanted straight away with no hesitation. Thank you for all your help… Read Full Review

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★★★★★

“Pleased of Putney”

Written on: 20/03/2018 by Silverworld1 (1 review written)

Thank you so much for guiding me to the best quote and being so helpfull. Excellent customer service!… Read Full Review

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★★★★★

“Very helpful ”

Written on: 17/03/2018 by CeceliaGauthier270 (1 review written)

Great service, 100%, will recommend to family and friends… Read Full Review

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★☆☆☆☆

“absolutely discusting service,,would defillinot reccomend ”

Written on: 17/03/2018 by Ava284 (1 review written)

worse service ive EVER had in my life,,i waited fifteen month to get my bike back,,no explination or communication,, discusting… Read Full Review

Mce_Insurance_Customer_Services's Comment

Written on: 21/03/2018

Hello

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Dee Modha. I will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution

I look forward to hearing from you
Kind Regards
Dee Modha

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★★★★★

“First class service advisor..”

Written on: 13/03/2018 by davevirago (1 review written)

The person I dealt with was fantastic back in August 2016.. its taken me this long to write this review as my email accounts were hacked and only just now recovered. I HAD TO MAKE A CLAIM for my precious chopper which went up in smoke in very unfortunate and unusual circimstances. The person I dealt with took me through the whole process in a very calm , proffessional and friendly manner. Normally with insurance companies you find that when the customer make a claim,, well lets say that we… Read Full Review

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★★★★☆

“Staff Service”

Written on: 09/03/2018 by mbthorne (1 review written)

I am insured with this company currently and have been since January. So far I’ve experienced nothing but great customer service from members of staff. In particular the person I dealt with was extremely sufficient with my requests and seemed like she genuinely cared whilst helping me, rather than it just be fulfilling her job description. So far so good!… Read Full Review

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★★★★☆

“Fireblade insurance for a fossil”

Written on: 06/03/2018 by Kassandram55 (1 review written)

Payed for insurance 1/3/18 bloke said (no names) docs will be with you in 24/48 hours nothing came.Rang again 4/3/18 Sunday Charlene Nash sorted it out in no time cheers. A McD… Read Full Review

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★★★★★

“Top service”

Written on: 05/03/2018 by AngelineMaxwell410 (1 review written)

Call was taken by Charlene Nash, all the issues sorted immediately. Thank you!… Read Full Review

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★★★★★

“Very helpful lady from MCE”

Written on: 03/03/2018 by jmbiss (2 reviews written)

Was a little unsure whether my bike insurance was still valid and a very nice person, the person I dealt with not only confirmed what I needed to know but added a year's NCB and Emailed me the proof. Excellent, thank you… Read Full Review

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★★★★★

“i called the mce call centre and spoke to a lady who...”

Written on: 01/03/2018 by Sharp1980 (1 review written)

i called the mce call centre and spoke to a lady who was very polite and very helpful very good work thankyou… Read Full Review

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★★★★★

“helpful, friendly, brilliant customer service.”

Written on: 28/02/2018 by danielfare99 (1 review written)

I had a hysosung gt125. My claims handler was super helpful on my claim and giving me and understanding on what options I could take to benefit me in the best possible way. every time I called to ask a question or wasn't to sure on something he put his best ability on reassuring me and answering the questions as best as he could. He also was a very friendly person to talk to and we had the same interests and hobbies. from this excellent customer service it would enable me to be a loyal… Read Full Review

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★★★★★

“Great service”

Written on: 25/02/2018 by ByronWhite (1 review written)

Thank you so much for all your help today. It was nice to talk to someone who understood exactly what I wanted. A big thank you to the person I dealt with. Excellent service… Read Full Review

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★★★★☆

“Sorting Documents”

Written on: 18/02/2018

Needing to print out extra copies of the documents I found the website portal empty. I called in and Dayle quickly sorted the issue and emailed me copies for my immediate use. A shame about the document portal but excellent customer service… Read Full Review

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★★★★★

“Great customer service”

Written on: 14/02/2018 by Kellyza497 (1 review written)

On speaking to customer service operator about a matter which would have cost me a considerable amount of money over the next 5 years, she went above and beyond the call of duty to interrogate the company's historical computer systems and came up with a positive result for myself and the company. Her customer commitment, and company knowledge were exceptional, even though I was leaving the company. This quality is a rarity nowadays, and she is a credit to MCE insurance customer services!!… Read Full Review

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★★★★☆

“Customer care ”

Written on: 07/02/2018 by Nevi1 (1 review written)

Phoned today with major problem,which the person I dealt with helped to sort out.Very professional,calm and very helpful. The person I dealt with guided me through the process,and what I needed to do to insure things would be 'sorted out ' Very caring and sensitive individual. Thank you to the person I dealt with for your support in sorting out my problem,which was not any fault of MCE… Read Full Review

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