written by Meadtr196 on 29/09/2023
After much searching for the right product, I came across Home Protect. Very helpful phone support, and the cover I needed.
written by on 27/09/2023
The test of a good Insurance Co is how they treat you after a claim. Asking for praise after taking your money is a bit cart before the horse.
written by Hopperft469 on 22/09/2023
We feel safe in the knowledge that using a company like this allows us to make sure everything a insured well Always prompt at replying and informative
written by Insurednow on 21/09/2023
Our home insurance came up for renewal and as per usual our normal provider hiked the price by about 50%. Normally I would not shop about and like to stay loyal but don't like feeling as if I am being ripped off either. So home protect came up as an option. They weren't the cheapest, but when I looked at all the options and what was included was the best value. Would recommend so far.
written by LuccaSmith on 19/09/2023
We live in a wooden built building and it was no trouble at all to get insurance through Home Protect. Quick, reasonable quote and easy roll over annual renewal at a fair price.
written by mrpetersan on 14/09/2023
Easy to set up insurance and covers everything I want it to.
written by Nickabbottuk on 04/09/2023
My renewal came through and was more than previous year but after speaking with a representative I increased my voluntary excess’ and my premium was reduced to a very competitive price. Overall I am happy to deal with a company that I know, although I will only know how good they are if I ever have to make a claim! Hopefully never.
written by on 01/09/2023
Still waiting after over 10 weeks for company to fix kitchen roof which has holes in it due to shower leak : been told on numerous occassions that someone will be in touch to fix roof but nothing has happened so far : damage to roof and flooring : i was given a heater to dry everything up which had to be left on 24/7 : had it running 8 days and i was meant to get back money for electricity used : this has not happened either : i am a disabled pensioner and think that is ridiculous that i am still in the same position after over 10 weeks..
written by QudsiaHuda on 21/08/2023
Helpful when asked questions over the phone
written by Rodriguez1952 on 07/08/2023
The renewal process was smooth from start to finish. Renewal was made easy at a reasonable price. I’d definitely recommend home protect insurance to a friend , even maybe an enemy ????
written by on 26/06/2023
The best thing about HomeProtect is that they don't penalise you for historical subsidence of more than 10 years. Other companies who 'specialise' in subsidence will still charge the earth, even if your claim was 20 years ago. I like the cost of my yearly premium which is fair and great value compared to some others. I also like the website which is a good design and feels professional. I had 3 phone conversations with staff -one was with an older guy and was clear and easy to understand, next was with a young guy who sounded like he had just woken up, mumbled a lot and was not at all professional, and the final call to finalise and pay for the policy was OK, but she had English as a second language and i sometimes struggled to understand the questions, but OK in the end.
Written on: 27/06/2023
Thank you for your feedback. We do strive to offer cover that others can't. If you could send your policy details to the email address which is shown on the contact page on this platform, we can try and investigate your calls and offer feedback to our agents. Thanks Angela at The Homeprotect Team.
written by cmRollins476 on 23/06/2023
It took some time to find a company who could offer us a simple, empty, unoccupied policy on my elderly parents house. The quote was very reasonable and all of the subsequent communication and documents have been very thorough and send efficiently.
written by Smartvh134 on 23/06/2023
Very pleased with the Homeprotect home insurance. Easy to deal online or over the phone. Professional interaction, staff helpful, knowledgeable with any quires and friendly at all times. So happy, with Homeprotect home insurance, I've renewed for the second year. Value for money. Highly recommend it.
written by Sarathomson on 07/06/2023
We have been using Home Protect for many years and have never had any issues. Customer service excellant and renewal prices very competative within the current market
written by richardaston on 02/06/2023
No fuss, good service, good customer service response. excellent communication.
written by Lucase454 on 23/05/2023
Very easy renewal process and good prices, excellent service
written by htSimmons269 on 22/05/2023
Was so easy to engage, quick efficient- Value for money,no fuss one of the easiest policy’s I’ve taken out
written by Teacherdawn on 17/05/2023
Love how easy the process is with home protect and the competitive rates with great cover. Just what is needed in this time of financial uncertainty!
written by RockfieldBoys on 16/05/2023
Happy with the service provided! I found them on a price comparison site and I must say that the price was the best out there for what it was that I required.
written by Bairdbf490 on 11/05/2023
Thank you very much. Great customer service and support. Would highly recommend
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
By Homeprotect
Written on: 25/09/2023
You made the right choice! Thank you for your 5 star feedback. Angela at The Homeprotect Team.