HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
90% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
HomeProtect - www.homeprotect.co.uk - Ask a question now

Media Gallery for HomeProtect - www.homeprotect.co.uk

HomeProtect - www.homeprotect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Check what is covered”

Written on: 14/11/2019 by IbrahimSheridan (1 review written)

We recently had to replace the carpets in our flat as a result of a major leak from upstairs. The building insurers told us that carpets, even fitted carpets, come under content insurance. To our surprise and disappointment we realised that this is not the case with contents insurance taken out with Home Protect. I would urge anyone taking out contents insurance to not only compare the price of the insurance but also compare what is covered. As Home protect contents insurance excludes fitted… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good to deal with”

Written on: 12/11/2019 by Scaffs (1 review written)

Good company to deal with as most insurers won't do extended holiday cover when you leave your property for anymore than 30 days at any one time quite reasonable prices as well… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“One of the few that cover Airbnb short term lets.”

Written on: 11/11/2019

After spending over two days online and on the phone trying to get cover for my little airbnb business homeprotect was one of the few that actually would cover airbnb short term lets. The girl on the phone was very helpful and gave me peace of mind that I was getting the cover I needed as most home insurance companies have no idea how to deal with airbnb rentals. She spent approximately 30 minutes on the phone with me covering pretty much every aspect of the cover for airbnb. If you need house… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good communication”

Written on: 11/11/2019 by ykCullen1982 (1 review written)

Very easy to get my home insurance started Lots of email letting me know all about my policy… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“No second thoughts with my renewal”

Written on: 11/11/2019 by RAJMEHTA (1 review written)

Got my renewal in the post and it was cheaper than last year. Excellent value for money and the cover is excellent… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great overall comprehensive cover”

Written on: 11/11/2019 by Italianscouser (1 review written)

I chose Home Protect due to the cover they made available. The online process was easy and they offered additional products that were relevant. There was a comprehensive description of these products enabling me to make an informed decision if taking them out. The documentation sent by email was informatiove and easy to understand. They come highly recommended… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant service ”

Written on: 11/11/2019 by KelH100 (1 review written)

Brilliant insurance product at a good price. Easy set up process. Had one follow up question and got a rapid, professional and personal response. I’m a new customer but I couldn’t have asked for more… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Comprehensive cover”

Written on: 10/11/2019 by dkZiegler43 (1 review written)

For years have had a property that had some subsidence in its history and was being fleeced by another insurer as told it was our only option. However Home Protect did provide us with cover and far less than the original insurer. Called first and asked many questions to make sure that the cover was possible and equivalent, which it was. I would totally recommend taking the time to enquire… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Service”

Written on: 10/11/2019 by HGough (1 review written)

Very pleased with the professionalism of your team and the simplicity of the process to write the policy. Well done!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Affordable and great cover. Would recommend to a friend ”

Written on: 08/11/2019 by ylCombs43 (1 review written)

Affordable and great cover. Would recommend to a friend … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy, friendly service”

Written on: 05/11/2019 by Victoria123456789 (1 review written)

Very helpful staff and premium was competitive. Appreciate the online renewal to help save paper… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Great service for home insurance ”

Written on: 05/11/2019 by Keeganfb408 (1 review written)

Knowledgeable people to speak to great advice, recommended from my mortgage broker will be using from now on on my projects… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great buying experience”

Written on: 05/11/2019 by ChalkwellAl (1 review written)

HomeProtect responded to my inquiry with speed and clarity. I feel the policy is excellent value for money which will help us secure of property in the event of unforeseen incidents. Thanks very much for all your help; couldn't have asked for more. The policy offers an all round level of cover which is affordable and definitely worthwhile… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“I like it”

Written on: 04/11/2019 by Auditman69 (1 review written)

I was looking for a quick on line answer and got it from the product. Website was easy to use and quick to set up the cover I need. Documents were clear and the price was competitive. So overall a good choice for me and I am happy… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy Process”

Written on: 04/11/2019 by Krausend151 (1 review written)

Really good service, efficient and clear. No horrible grey areas, or use of jargon that many other insurance companies seem to bombard you with. So far so good and highly recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling, appalling, appalling ”

Written on: 02/11/2019 by Garrettoq48 (1 review written)

I've been a model customer. I've paid my fees. And when i had a catastrophic leak in my roof, Home Protect did EVERYTHING they could to make sure that they dismissed my case without even thinking for a moment that, with three children and my elderly mother-in-law living in my house, water pouring in through a bedroom ceiling might be a distressing experience. The emergency roofer DID NOT turn up on the day he was booked. When he did, he DID NOT make any emergency repair so the water KEPT ON… Read Full Review

By Homeprotect

Written on: 05/11/2019

Hello Garrettoq48,
I am sorry to hear about this. Please can you provide me with your policy number and I will look into this for you immediately.
Kind regards
Mona

Reply to this comment
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling”

Written on: 31/10/2019 by rzBuchanan342 (1 review written)

I would rather have no insurance than deal with this company absolutely dreadful misinformed constantly I am going to cancel my subscription and I urge not to use this company rude ignore ant and unprofessional I cannot say how bad this service os… Read Full Review

By Homeprotect

Written on: 05/11/2019

Hello,
I am sorry to read about this. I would like to look into this for you if you can provide me with you reference number to us.
Kind regards
Mona

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great home insurance ”

Written on: 31/10/2019 by emCoughlin167 (1 review written)

Great customer service and easy set up and the products fit everyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent”

Written on: 30/10/2019 by kcroftuk586 (1 review written)

I chose homeprotect as my insurance cover. They're great deal for money and the price for what is covered is unbelievable. I won't be going anywhere soon… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Straight forward ”

Written on: 29/10/2019 by Louisebbb (1 review written)

Really straight forward and simple to renew home insurance with home protect. Would recommend to family and friends… Read Full Review

Report this review
Was this review helpful? 0 0
overview