US-Mattress www.us-mattress.com

Purchased full and king size sets. Both started dipping real bad within two years. Will never buy another. After four years they sleep like a hammock between two trees or a hollowed out log. It felt good at first but that didn't last.

Found mattress somewhere else for $700 cheaper on another site. Called customer service to get difference refunded, they refunded only half of the amount. My advice to you, take your time, shop around and then decide on your purchase. Would not recommend to anyone.

received our mattress yesterday. Delivery service was 1 man who I had to assist. The outer plastic covering of the mattress was filthy with a soot like material. Had to wash up after removing it and change clothes. When we got the mattress to out bedroom and took off the 2nd plastic covering noted 2 tears in top of mattress. Called customer service immediately and waited 20 min. with no answer. Called sales number to tell them and a female told me don't feel bad. She had to wait 2 hrs. when calling another company this week and told me to try again. Not sure how this statement was relevant. Sent e-mail and still waiting to hear back from company.

This company sent me the wrong mattress and I refused it. They only refunded me $108.72 of a order of $384.00 They told me they would refund the total amount and then changed their minds. They wanted another $99.00 for sending what they said would be the correct mattress. What a hoax.

Companies like this should not be allowed to sell on the internet. I will do whatever I can to tell everyone I know about this company.

terrible same day delevery a joke 2 day's later no word please stay away!!!

US-Mattress sent me the wrong mattress and struggled to get the right one delivered ever since. Several weeks later no corrected order. Personally this is one of the worst companies I have dealt with. My advice would be not to buy from them.

I bought a Stearns & Foster mattress from US Mattress, but within 2 months the sides of the mattress bump out. The customer service staff are unhelpful and unfriendly.