US-Mattress Reviews - www.us-mattress.com

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Latest Reviews

★★☆☆☆
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“Purchased full and king size sets. Both started...”

Written on: 09/11/2016 by 102Harrison (1 review written)

Purchased full and king size sets. Both started dipping real bad within two years. Will never buy another. After four years they sleep like a hammock between two trees or a hollowed out log. It felt good at first but that didn't last… Read Full Review

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★☆☆☆☆
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“Caution! Caution!”

Written on: 20/12/2013

Found mattress somewhere else for $700 cheaper on another site. Called customer service to get difference refunded, they refunded only half of the amount. My advice to you, take your time, shop around and then decide on your purchase. Would not recommend to anyone… Read Full Review

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★☆☆☆☆
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“bad service”

Written on: 19/09/2013

received our mattress yesterday. Delivery service was 1 man who I had to assist. The outer plastic covering of the mattress was filthy with a soot like material. Had to wash up after removing it and change clothes. When we got the mattress to out bedroom and took off the 2nd plastic covering noted 2 tears in top of mattress. Called customer service immediately and waited 20 min. with no answer. Called sales number to tell them and a female told me don't feel bad. She had to wait 2 hrs… Read Full Review

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★☆☆☆☆
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“WORST COMPANY EVER.....REFUNDED $108.72 OF A $384.00...”

Written on: 14/05/2013 by JoyceSch (1 review written)

This company sent me the wrong mattress and I refused it. They only refunded me $108.72 of a order of $384.00 They told me they would refund the total amount and then changed their minds. They wanted another $99.00 for sending what they said would be the correct mattress. What a hoax. Companies like this should not be allowed to sell on the internet. I will do whatever I can to tell everyone I know about this company… Read Full Review

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★☆☆☆☆
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“terrible same day delevery a joke 2 day's later no...”

Written on: 07/02/2010

terrible same day delevery a joke 2 day's later no word please stay away!!!… Read Full Review

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★☆☆☆☆
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“US-Mattress sent me the wrong mattress and struggled...”

Written on: 28/10/2008 by carolynclark (1 review written)

US-Mattress sent me the wrong mattress and struggled to get the right one delivered ever since. Several weeks later no corrected order. Personally this is one of the worst companies I have dealt with. My advice would be not to buy from them… Read Full Review

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★☆☆☆☆
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“I bought a Stearns & Foster mattress from US Mattress,...”

Written on: 02/10/2007 by shoppingexp (1 review written)

I bought a Stearns & Foster mattress from US Mattress, but within 2 months the sides of the mattress bump out. The customer service staff are unhelpful and unfriendly… Read Full Review

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