Freedom Weekends Ltd Reviews - www.freedomltd.com

★★★★★
4.6 / 5
97% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Freedom Weekends Ltd - www.freedomltd.com - Ask a question now

Media Gallery for Freedom Weekends Ltd - www.freedomltd.com

Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com
Freedom Weekends Ltd - www.freedomltd.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY!!!!!”

Written on: 07/07/2020 by Morrison360 (1 review written)

I had a team booking for 2 events in Barcelona as part of a Hen do package. This cost £100 in total. The Hen do was due to go ahead in June 2020 - obviously due to the current circumstances with Covid 19 this could not go ahead. I tried to contact them regarding the monies that were paid but they refused to talk to me and would only speak to the group leader. With this the group leader contacted them and they said they cannot refund the monies for this and can only change the date or location… Read Full Review

Compaint90's Comment

Written on: 27/07/2020

Since I wrote this review I have been in contact with my bank and with the CEO of Freedom. There was alot of back and forth regarding this claim. Eventually the banks ruled in my favour and I got my full refund back. It was not that Freedom lied to keep out monies but the banks were being very unhelpful and telling us both conflicting information. Freedom have now offered a full refund to all group members so the rest of the group does not put chargebacks in with their banks too. It has taken 2 months to come to this conclusions due to this being with the banks (which I am sure are overwhelmed with these types of claims at the moment)

Reply to this comment

Freedomltd's Comment

Written on: 27/07/2020

Hi, I am sorry to hear about your review and can assure you that this has been fully investigated by myself as the owner of Freedom. As you are aware I have been in regular contact with your group leader and subsequently with yourself:
Email Wed 08/07/2020 16:27
Phone 13/07/2020
Email Tue, 21 Jul 2020 at 11:33
Email Thu 23/07/2020 14:22
Phone 25/07/2020
Email Sat 25/07/2020 10:01

Unfortunately the banks have delayed a resolution. On 24th July they wrote to me saying “This cardholder was not aware of your cancellation/refund policy during the booking process”. Freedom still dispute this because it is not possible to progress with a payment without ticking the box to agree our terms and cancellation policy. As a gesture of goodwill and remove any further delay I agreed to resolve in your favour and seek the funds owned from the bank instead. With all other chargebacks being resolved in our favour, I trust eventually Freedom will be compensated for the un-recoverable costs we have incurred.

Thank you and your group for their patience and I am very sorry about the excessive time delays of the banks. Have a wonderful time at the wedding. Kind regards Mike

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 2 Comments
★★★★★

“Zack's stag weekend”

Written on: 11/03/2020 by BarryNeiman (1 review written)

I found the ladies at Freedom very helpful throughout the entire process. It's not easy organising events like these, as the invited participants usually change things very late on! However, none of this bothered Freedom & they obliged without any complaints! The weekend went very well & according to plan, which was much appreciated. Moreover, Zack had a great time - which is what it's all about! So did the rest of us! Would gladly recommend Freedom to others - they are a pleasure to work… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Cardiff sat 29th of feb”

Written on: 04/03/2020 by Shappy (1 review written)

Was an absolute beaut of a night. The bar crawl the escape room. Everything was awesome. The stag was very please to. Will defo recommend to friends or family. Thanks again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Cant wait to do it again”

Written on: 24/01/2020 by nancypantzy (1 review written)

Had a fantastic cocktail class and karaoke night in London for my friends hen party, the whole group agreed we need to do it again. The girls at Freedom were brilliant and helpful at helping my ever changing group size. Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Barcelona stag do- very poor ending ”

Written on: 15/01/2020 by LacandJac (1 review written)

Now I booked freedom to take myself and 9 mates for a weekend stag do, initially the organisation was fine, first day went ok, bar crawl could had been a bit more refined & sophisticated but it was alright, the issues arrived on our last night, simply no communication from their rep, was meant to go to a strip joint, be met there by Freedoms rep and then go onto a nightclub, again I rang 3 times trying to get hold of someone who would look after us and ensure the money we paid got us into the… Read Full Review

Freedomltd's Response to LacandJac's Review

Written on: 16/01/2020

Dear Liam,

I am sorry that the second night did not meet your expectations, our MD has been in contact, both with you and with the Supplier in Barcelona, and as discussed with you, we are waiting for you to provide the additional information they have requested. On receipt of this they will process a refund.

The entry requirements to the club were detailed on your itinerary with our guide waiting in front of Pacha between 00.30 and 01.00am. (Guest list closes at 01.00am sharp). If for any reason our guide cannot be reached, you were provided with three additional phone numbers including the reps and management. They have sent us print screens of their call logs from 23:00 to 01:00 and there was no calls or texts received from your number.

We really want to clear up this issue for you, and since your return in November we have been waiting for a copy of your call logs on the night to help us show the supplier your attempts at making contact.

Please be assured that the club entry was booked and confirmed by Freedom:
1. 25/06/2019 10:44:46 by Kate
2. 01/10/2019 15:37:37 by Angela

Occasionally things do go wrong between customers and our suppliers on weekends, however we do work proactively to sort any issues. So please forward screenshots of your attempted calls or texts to the numbers provided on the itinerary and we will ensure a refund for club entry is processed.

Kind regards
Mike Wood
Freedom Director
Ref: 41950

Reply to this comment

Lacandjac's reply to Freedomltd's Comment

Written on: 17/01/2020

Thank you for your reply, as I’ve stated many many times I do not have call logs, I’m on a PAYG billing so it’s not recorded, I’ve made hundreds of calls since the 16.11.19 so the 3 calls I’ve made were overwritten obviously.

I just think it’s really poor as an organisation that prides itself on customer service and ensuring clients have a good time that you will not and refuse to refund me such a small amount, As a gesture of goodwill seeing as we placed 10 lads with you- £90 is nothing but it means something to me as a principle, I’m being made out here to be a liar by the Barcelona team and that’s simply not on to be honest. I await your reply, thanks.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 2 Comments
★☆☆☆☆

“Review of Freedom Weekends Ltd - www.freedomltd.com”

Written on: 03/12/2019 by ReallyLivid (1 review written)

Having been invited to a hen do, Freedom contacted me with my invitation to pay and a suggestion to pay for others and so I paid for my two daughters accounts as well as my own. The wedding has had to be cancelled and despite the planned event being more than 6 months off and it was only booked in September I am being told I cannot have a refund of any description. What is so massively unfair is that several of the invitee's had only paid a £5 deposit, if they don't get charged extra for their… Read Full Review

Freedomltd's Response to ReallyLivid's Review

Written on: 19/12/2019

Your complaint has been escalate to our Managing Director, who is dealing with you directly regarding your cancellation and has been in correspondence recently. So please accept my apologies we were not aware you had raised a post on the Review Centre (they don’t send us a notification).

I do empathise with your situation, the cancellation of your niece’s wedding is out of both yours and Freedom control. As you have mentioned in your email on 10th December, your credit card company are unable to refund the amount, this is because we follow PCI compliance and recommended industry standards where all payments are guaranteed with terms and conditions. However, since the cancellation is not your fault I would recommend you contact to your insurance company.

In the meantime our Managing Director will continue to help work on a solution, he can furnish you with an invoice showing payments received to support an insurance claim.

I am very sorry that your group cancelled and has caused so much distress.

Kind regards
Mike Wood
Freedom Director
Ref 42504

Reply to this comment
Report this review
Was this review helpful? 3 0
Read 1 Comment
★★★★★

“Amazing time!”

Written on: 24/06/2019 by GemmaBx (1 review written)

We had an absolutely amazing time at my hen party on Saturday in Bournemouth! From start to finish Freedom have been amazing organising everything which took the stress of my hen party, they were always on the end of the phone to answer any questions I had. Cocktail making and dinner at Slug and Lettuce was just simply amazing, our cocktail masterclass was so much and got everyone involved including allowing my pregnant maid of honour to make mocktails instead so she was still included!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Hen Do - Pizza Making - Pizza Express, Leeds”

Written on: 19/05/2019 by SevenBrides (1 review written)

Absolutely superb!! Freedom were a brilliant company to deal with from start to finish. The Pizza Making was such fun - the staff at Pizza Express, Corn Exchange, Leeds were fantastic. The Pizza Chef was engaging and made the bride to be feel particularly involved. We were a hen party of 13 and were allocated the top floor of the restaurant. We arrived at 4pm and we’re served a glass of prosecco, olives, sun dried tomatoes and dough balls. Then the pizza making commenced, we all had a… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Stag do”

Written on: 30/04/2019 by Cookseyclan (1 review written)

The stag do that was arranged in Bristol was fantastic,everything ran smoothly the pick ups and transfers were great taking the stress from driving and finding the venues.The bubble football was great fun very tiring in 26 degrees of heat but we made sure the stag got bounced around the pitch a few times.Then the evening with the food already booked in advance was great and it got us off to a great night. Overall we had a great time well organised and value for money… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant Hen Evening”

Written on: 15/04/2019 by Gomezhp314 (1 review written)

I cannot recommend highly enough Freedom Ltd. It was so straightforward to arrange and book. I called several times with questions and the staff were so helpful and friendly really made me feel less stressed that they were at the end of the phone. Not that I needed to be as it worked out perfectly. The fact that everyone could make their own payments takes out the hassle and the cost of things all going on one person's credit card. There were 9 of us for the Spice Girls dance class Hen do. The… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great team !”

Written on: 10/03/2019 by Bride1758 (1 review written)

It was very easy to arrange the weekend trip with the freedom team. they replied promptly and helped me anytime i was confused with ideas. The price is reasonable and the service received from the activities were great. Recommend them to any others looking for a fun trip!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“So simple to arrange using Freedom”

Written on: 04/03/2019

I’ve been really impressed with how simple it was to arrange a hen do via freedom events. There were lots of options for activities, we chose the Beyonce dance class followed by cocktail making. Both were so much fun and all hen party throughly enjoyed! We had 17 attending and everyone being able to pay directly for their own share made the whole process less stressful. I’ve been fully informed along the way and the staff have all been lovely! Will definitely book via freedom again x … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great stag weekend ”

Written on: 19/02/2019

We had a great stag do in Nottingham. The hotel was a 3 star but was much better than we anticipated. The paintballing went really well with the stag getting most of the paint balls in his direction. The zorb football was fantastic. That was worth every penny to see all the lads go flying. The nights out were also quality although we can’t remember all of it. The best of it all was that I didn’t need to organise hardly anything and it was very reasonably priced. The girls at freedom did a… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Everyone enjoyed the hen do!”

Written on: 14/01/2019 by rachelknight (1 review written)

We booked a cocktail masterclass and karaoke in London for a hen do. Everything was easy to book and the staff and Freedom were extremely helpful in sorting out all the variations I asked for and answering all my questions. Both events worked well and everyone who attended enjoyed the activities, and were very impressed at how well organised it was. The ability for everyone to pay separately was a huge relief for me as no one owed me any money, and everyone was able to use the Freedom website… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“50th Birthday - Bollywood Dance Class”

Written on: 13/12/2018 by IlkleyLadies (1 review written)

Had a great giggle learning a Bollywood routine, perfectly taught by a very patient and fun lady, thanks to her, you really made it fun… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant burlesque class!”

Written on: 11/09/2018 by CharlotteBiss1989 (1 review written)

I organised a burlesque dance class last Saturday for my friend's hen do - it was so brilliantly organised with not much time and the class itself was amazing. The venue was perfect, the bar was open just for us allowing some much needed Bloody Mary's and the teacher was great. So friendly and fun, everyone had a fab time. It was such a great thing to do and I would definitely recommend it to anyone who is thinking about it… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Killa Hen!”

Written on: 18/07/2018 by sophieclarkson (2 reviews written)

Firstly I would like to say what a good team there was at Freedom to help with arranging the hen do. Especially the interaction I had with one of the event coordinators and general manager. Both of them were a lot of help and really made the organising of the hen do quite enjoyable. We had a spa day first at the Marriott in Birmingham. Spa area was clean and tidy. Would have been nice if it was a bit bigger and a few more bits to do but we only had a limited time there so it was adequate. The… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“What a Fantastic Hen Party in Liverpool and so Simple”

Written on: 21/06/2018 by PamThomas (1 review written)

From start to finish the person I dealt with and her your team were professional, helpful and courteous and your advice was fantastic. You understood exactly what my expectations were and tailored a party which could not have met my requirements any better. The dance session was amazing, broke the ice and ensured that everyone knew everyone and we laughed so much; the video at the end is a lasting memory which we will treasure forever. The dance teacher at Z Studios in Liverpool was amazing… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Cheerleading fun”

Written on: 19/06/2018 by 422Gibbs (1 review written)

We did Cheerleading for a Hen Party in Reading at the Novohotel. It was so much fun and the instructor was fabulous. We learnt a 'cheer' to a particular song; it was 2 hours long but the instructor broke each section down and made it easy for us to learn. At the end, she filmed it on one of our phones. She bought Pom-Poms for us to use as well. I would highly recommend this event!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“60th Birthday Party”

Written on: 04/06/2018 by AmyJ87 (1 review written)

What can I say, Freedom Ltd were absolutely brilliant! They sorted everything out perfectly for our Treasure Hunt weekend in Cambridge, from the prizes to the hotel to the meal. They were so efficient, everything was in order long before the weekend itself, and they send helpful tips and reminders to help you make your weekend the absolute best. I had a lot of queries and they were so quick to respond, within a couple of hours each time; one even stayed around at work til almost 10pm to help me… Read Full Review

Report this review
Was this review helpful? 0 0
overview